MXM600 User Guide
Version: MN009996A01-AA, Mobile Release 2024.1, Release Date: June 2024

What's New
This version is the initial version.
Version: MN009996A01-AA, Mobile Release 2024.1, Release Date: June 2024
This version is the initial version.
This user guide covers operating basic functions and other features of your radio.
This guide is designed to give you more visual cues. The following graphic icons are used throughout the user guide.
The following special notations highlight certain information:
Example | Description |
---|---|
Menu key or PTT button | Bold words indicate a name of a key, button, or soft menu item. |
Entering TMO tone | Italic words indicate a name of the tone. |
Powering Off | Typewriter words indicate the HMI strings or messages displayed on your radio. |
Setup → Tones → All Tones | Bold words with the arrow between indicate navigation structure in the menu items. |
This user guide covers all available features and services for your radio. Your service provider can customize your radio to suit your individual needs.
Proper usage and care of your radio to ensure efficient operation and long life of the product.
This section includes instructions on cleaning and storing the device and provides troubleshooting solutions for potential problems during radio operation.
Follow these practices to avoid sending your radio for frequent services:
Clean your radio following the cleaning guidelines provided.
Always wear eye protection.
Read the warning labels on compressed air and alcohol products before use.
If you have to use any other solution for medical reasons, contact Motorola Solutions for more information.
Do not apply liquids directly to your radio. Dampen a soft cloth or use pre-moistened wipes. Do not wrap your radio in the cloth or wipe, but gently wipe the unit.
Many vinyl gloves contain phthalate additives, which are often not recommended for medical use and are known to be harmful to the housing of your radio. Your radio should not be handled while wearing vinyl gloves containing phthalates, or before hands are washed to remove contaminant residue after gloves are removed. Avoid handling your radio when your hands contain harmful substances such as ethanolamine. Your hands must be completely dry before handling your radio to prevent damage to the plastic.
Your radio displays the following messages:
Message | Message Description |
---|---|
Authenticate Failure | Your radio could not register on an authenticated system (for example, the Authentication Key is incorrect, or authentication is disabled). |
Call Canceled |
|
Call Ended |
|
Call Forwarding | The radio you are trying to call is not available and the call is being forwarded to another radio. |
Call Modified | The call you are participating in has been modified. |
Call Preempted | Channel being used for priority. |
Decryption Failed: | An error occurred while decrypting a message or call. |
Empty Entry | The number exists but the group is non-selectable. |
Invalid ID | The entered number is not valid. |
List Empty | There are no programmed entries in the scrolling list. Type the entry. |
List Not Attached | All talkgroups in the scan list are not attached. |
List Partially Attached | The scan list is active, but not all talkgroups are attached to it. |
Message Delivered | Indicates mail successfully delivered. |
Message Failed | Indicates mail delivery failure. |
No Messages | Indicates there are no new or old messages in the Inbox. |
Network Trouble | Network problems. try again later. |
Received Status | You have received a status from a contact. |
No Service | Your radio is outside coverage. Return to coverage. |
Service Restricted | This service or feature is restricted by your service provider or it is not available. |
No Answer | The called party does not answer. |
No Entries | This message is displayed when accessing an empty list. |
No Group |
|
No list | The network is empty. |
Not Allowed To Initiate Call | You are not allowed to dial a number which is not in the address book. |
Not Allowed To Transmit | Release the PTT button and try again later. You are not allowed to send a text message or a status message to a number which is not in the address book. |
Overheating, Please Turn Radio Off | Your radio turns off. Keep it off for 5 minutes. |
Party Busy | Called radio is busy. |
Party Not Available | Called radio is out-of-range or turned off. try again later. |
Please Try Again | You could not call. |
Please Wait Connecting | A message during startup. |
Registration Failure | Your radio could not register within the system. try again later. |
Repeater available | Your radio has connected to a repeater. |
Repeater not available | Your radio cannot connect to a repeater, or connection has been lost. |
Restricted, own ID | You are not allowed to send message to own ISSI. |
Service Denied | Invalid number. Call your service provider. |
Service Not Available | This service is not available on the current network. |
Service Restricted | This service or feature is restricted by your service provider, it has not been purchased, or it is not available. |
TalkGrp ... cannot be deleted | Your service provider set this group so you cannot delete it from the favorite talkgroup folder. |
Radio Disabled | Check with your service provider. |
Unit is OK Warn: |
Self-test error. A minor fault has been detected. Your radio is still fully operative. If this error recur, note the error code and contact service. |
Unit Not Attached | Your radio could not attach to the system. try another group |
Unassigned Button | The message is displayed when no feature is assigned to a button. Bad Bonk will sound. |
Version Match Failure | A version mismatch is detected. Error message is displayed as a persistent notification or screen overlay. |
Your radio can detect the connected expansion head type during runtime, and subsequently detect the connected Control Head type.
When your Control Head is plugged in, your radio loads the default Control Head configuration with basic operations. Your radio turns on whether you have an expansion head, a Control Head, or both connected.
You can specify your Control Head configuration for Audio Accessory, GPIO settings, and others.
The following are the possible configurations of the MXM600:
This feature allows you to use two control heads with one transceiver. The control heads are of equal importance and have almost identical functionality, the only difference is second PTT installed on the Telephone Style Control Head.
Your service provider can connect one transceiver with either one of the following options:
You can use both control heads interchangeably for the same activity (for example, writing a message). If you start an activity on one control head you can continue it on the second, provided that token is free.
Dual Control Head Link is a connection that occurs when both control heads are properly connected to the transceiver and can communicate.
When the Dual Control Head Link is established, control heads play a tone and display Dual Control Head icon. Full functionality is available on both devices.
When one control head cannot connect to the transceiver when turning on, your radio displays Single Control Head icon and enters Single Control Head mode.
The active control head displays Link Error icon.
The inactive control head displays Link Error and shows Link Error display (if power is available).
Turning on/off one control head results in simultaneous turning on/off the second control head.
Depending on a call type, voice can be routed to Control Heads and audio accessories connected to them in different ways.
During an outgoing group call, the voice can be heard either on one Control Head or on both Control Heads (depending on your service provider’s settings).
During an incoming group call, the voice is always heard on both Control Heads. However, if two accessories are connected to one Control Head (to the front and the rear connector), voice is transferred through only one of them, the one with higher priority. Priority is the following (from the highest): handset (must be off-hook), HSM, external speaker.
Private calls are always transferred to the Control Head that receives a call.
Only one microphone/PTT can be opened at a time. The microphone that is pressed as first is allowed to initiate the transmission.
The Multi Radio Control feature allows you to control two radios from a Control Head. You can monitor one task force and communicate with another task force simultaneously. For example, when an incident commander requires management of an incident group and a response group.
The configuration of this feature involves two radios connected in sequence to the Control Head. Both radios must have this feature enabled and programmed in the configuration tool. You can decide which radio operates as the primary or secondary radio. The Multi Radio Control feature is not applicable to a dual Control Head, or a third-party Control Head configuration.
You can initiate the Radio Selection option from your radio menu or menu shortcut. You can also change to the next available radio using the One-Touch Button.
A brief notification is displayed on the Control Head when the unselected radio receives the following calls:
The Control Head only controls one radio at a time.
This feature allows you to connect an Original Equipment Manufacturer (OEM) or third-part Control Head to the transceiver Rear Accessory Connector (RAC). The display of the OEM Control Head has the same functionality and look as a Motorola Solutions Control Head.
This feature allows the transceiver to work without a control head in a special data box mode. In this mode, the data box radio is controlled through Peripheral Equipment Interface (PEI) with AT commands or TNP1 commands.
The data box radio is a feature that provides you support when you are using the transceiver with third-party radio-controlling devices.
Your radio automatically enters data box mode when no control head is connected.
When your radio is operating in data box mode, all features applicable to a radio with Next Generation Control Head (NGCH) are supported. Features requiring interface interactions are not supported in data box mode.
Your radio in data box mode supports the following Software Selling Features:
The One-Touch Button (OTB) feature allows you to activate a feature by pressing and holding the programmable button.
You can also assign features to the option buttons of Remote Speaker Microphone (RSM) accessories.
Feature | Description |
---|---|
Activation of Covert Mode | Turns Covert Mode on or off. |
Add Bluetooth Device | Activates scanning for Bluetooth devices. |
Any Network | Selects any network. |
Any Talkgroup Network | Selects any talkgroup network. |
Assign | Assigns a feature to the One-Touch Button using the configuration tool. |
Change Audio Profile | Changes to the specific audio profile. |
Change RF Power Class | Changes the RF power class of your radio. |
Change Talkgroup | Changes the talkgroup to the one programmed by your service provider. |
Disconnect All Connected Bluetooth Devices | Disconnects all Bluetooth devices connected to your radio. |
Display Bluetooth Generic Attribute Profile (GATT) Sensors Battery Levels | Displays the battery levels of all paired Bluetooth GATT-based sensor devices. |
Display GATT Service Data | Displays the GATT-based sensor data. |
Display Heart Rate | Displays the heart rate value received from the connected GATT-based heart rate sensor. |
Display Operational-Tactical Address (OPTA) | Displays the OPTA. |
DMO Preemptive Short Data Service (SDS) | Sends the next DMO SDS or status message with elevated priority. |
Flip Display | Rotates the display by 180°. Flip Display is the default function for the upper Side button. |
High or Low AI-Noise Suppressor | Toggles the AI-based Noise Suppressor between High AI-Noise Suppression or Low AI-Noise Suppression. |
Home Only | Selects only home network. |
Home Talkgroup on Home Network | Selects only home network and home talkgroup network. |
Inactive One Touch Key 0 | The one-touch function assigned to the 0 key remains inactive until you press and hold the button twice.
Note: A single press and hold on the 0 button calls out the + symbol.
|
Initiate Call-Out Fallback | Sends a Call-Out Fallback Alert. |
Location Information Protocol (LIP) Report | Sends a message with the location of your radio to a dedicated address or Selected Talkgroup (DMO Only). |
Lock to Current Network | Selects the current network only. |
Phone and Private Automatic Branch Exchange (PABX) Call Setup | Initiates a PABX call to a predefined entry in the contact list. |
Phone Call Setup | Initiates a phone call to a predefined entry in the contact list. |
Prefer Talkgroup Network Shortcut | Displays the Prefer Talkgroup Network menu. |
Private Call Setup | Initiates a simplex or duplex private call to a predefined entry in the contact list, or to the last group call originator. |
Reset to Default | Resets your radio to default settings. |
Radio Messaging System (RMS) Human-Machine Interface (HMI) Menu | Opens the RMS menu without activating RMS mode. |
RMS Mode Activation or Deactivation | Toggles the RMS feature on or off. |
Radio User Identity (RUI) Log On or Log Off | Toggles the RUI feature of your radio. |
Scan for Bluetooth Devices | Activates scanning for Bluetooth devices after the OTB assigned to the Add Bluetooth Device function is pressed. |
Select Talkgroup Network Shortcut | Displays the Select Talkgroup Network menu. |
Selecting Audio Profiles | Changes the audio profile of your radio. |
Send Double Push PTT Tone (D-PTT) | Sends the D-PTT tone to the currently used talkgroup. |
Send Predefined Template (PDT) | Sends a predefined message to a dedicated address. |
Send Status Message | Sends a dedicated status message to a dedicated address. |
Send User-Defined Template (UDT) | Sends a user-defined message to a dedicated address. |
Speaker Enable or Disable per Call | Enables or disables the loudspeaker for a duration of the ongoing call.
Note: Available only in Car Kit mode.
|
Switch to Previously Selected Talkgroup | Changes the talkgroup of your radio to the previously selected talkgroup (DMO or TMO). |
SIM Card End-to-End Encryption | Enables or disables End-to-End Encryption on the SIM card. |
Timed Talkgroup Change | Makes a predefined talkgroup the selected talkgroup for a specified amount of time. While you are using the predefined talkgroup, the second press of the One-Touch Button results in:
|
Toggle Backlight | Toggles the backlight on or off. |
Toggle Backlight Intensity | Regulates the backlight intensity. |
Toggle Bluetooth Discoverable Mode | Turns Discoverable Mode on or off. |
Toggle Bluetooth GATT Sensor HMI Alerts | Toggles Bluetooth GATT Sensor HMI Alerts on or off. |
Toggle BSI Encryption Enabled or Disabled | Enables or disables BSI encryption. |
Toggle Call Forwarding | Toggles Call Forwarding on or off. |
Toggle Car Kit Speaker Permanent On or Off | Permanently turns the Car Kit speaker on or off. |
Toggle DMO or TMO | Toggles between TMO and DMO modes. |
Toggle Extra Zoom | Turns Extra Zoom on or off. |
Toggle Hi or Low Audio | Toggles audio between the external earpiece and the main speaker. Hi or Low Audio is the default function for the lower Side button. This feature is supported in emergency Full Duplex Private Calls (FDPC) mode. Press the One-Touch Button to toggle high or low audio state during incoming or outgoing emergency FDPC. |
Toggle Horn and Lights | Toggles the horn and lights indication. Available only in Car Kit mode if the Horn and Light feature is enabled. |
Toggle Remote Speaker Microphone (RSM) with Earpiece | Activates or deactivates the RSM earpiece. |
Toggle Screen Saver | Activates or deactivates the Screen Saver feature. |
Toggle Speaker During Call | Enables or disables the loudspeaker during a call. Available only in Car Kit mode. |
Toggle Talkgroup Scan | Turns the Talkgroup Scan feature in TMO Mode on or off. |
Toggle Transceiver GPIO | Toggles the Transceiver General Purpose Input Output (GPIO) GPIO1 and/or GPIO2 on or off. |
Toggle Transmit Inhibit Mode (TXI) | Turns TXI on or off. |
Turn Bluetooth On or Off | Turns Bluetooth on or off. |
Turn Repeater Mode On or Off | Turns Repeater Mode on or off. |
Unassigned | Your radio displays Unassigned Button when no feature is assigned to this button. |
Universal Time Display | Displays universal time on the home screen. |
Volume Down | Decreases the volume by one level. |
Volume Up | Increases the volume by one level. |
Wi-Fi | Turns Wi-Fi connection on or off. |
The One-Touch Dial feature allows you to call by pressing and holding one of the numeric keys, 1–9.
If you press an unassigned key, your radio displays a negative indication message.
If the One-Touch Button feature is disabled, the One-Touch Dial is disabled as a consequence.
In Radio Messaging System (RMS) mode, the One-Touch Button feature is disabled.
Familiarize yourself with basic information on how to use your radio.
Use only the antenna intended for your radio. Using other antennas can result in significant range loss due to poor Radio Frequency (RF) performance.
Number | Description |
---|---|
1 | TETRA Antenna port |
2 | Bluetooth or Wi-Fi port |
3 | Global Navigation Satellite System (GNSS) port |
When you insert a TETRA SIM card into the external TETRA SIM reader, it gets prioritize over the internal TETRA SIM card. The internal TETRA SIM card remains deactivated as long as an external TETRA SIM card is plugged in.
Familiarize yourself on how to turn on or turn off your radio.
Your radio performs a self-check and registration routine. After successful registration, your radio is in service.
If pre-set by your service provider, your radio has active PIN Code Authentication, which helps you increase security and protect your radio against unauthorized use.
The BSI PIN code is read from the TETRA SIM card and cannot be changed or disabled. However, the general PIN code read from the codeplug configuration can be changed and disabled using radio HMI or codeplug. If you are unable to unlock your radio, you cannot send or receive any call, nor adjust the volume level with the Rotary Knob.
You are asked to enter the PIN code each time you turn on your radio.
If your radio is using BSI PIN authentication, the radio disables the general PIN authentication.
Radio displays Unit Locked Enter Code.
For radios with general PIN authentication, the PIN length is a fixed 4-digit code. For radios with BSI PIN authentication, the PIN length is configurable by your service provider up to a maximum of 8-digit code.
Radio displays Unit Blocked Enter PUK.
Familiarize yourself with the default home screen and keys elements of your radio.
Annotation | Description |
---|---|
1 | Status icon area |
2 | Text display area |
3 | Soft key area |
4 | Menu/Context sensitive icon |
Color | Mode or State | |
---|---|---|
Light Blue | ![]() |
|
Light Orange | ![]() |
|
Olive | ![]() |
Local Site Trunking Mode |
Yellow | ![]() |
Call Out – Standby |
Red | ![]() |
|
Green | ![]() |
Call Out – Accepted |
Blue | ![]() |
Radio Messaging Service (RMS) |
Gray | ![]() |
Radio User Assignment (RUA) – Limited service |
Soft Key Label | Audio Setting |
---|---|
Spkr | Audio goes to the main speaker (Speaker HIGH is displayed) |
Erpce | Audio goes to the earpiece (Speaker LOW is displayed) |
The terminals provide access to all services from the main idle display.
Your service provider can configure the idle display. The idle display can show the following:
In case the time and date information for a specific language cannot be displayed in one line in the zoom or standard mode, the information is displayed in two lines. The time and date overwrite the second line of Home Mode Display if any.
If your radio is out of range in TMO Mode, your radio displays the No Service message, the text display area turns light red, and the soft key area turns red.
Your service provider can configure the information that is displayed on the idle screen below the status icon area. The displayed information depends on your radio configuration and services supported.
Order and visibility of these items are also subject of the Configurable Idle Screen settings.
Your radio utilizes colors to highlight certain special situations:
Your radio has two font size levels that you can choose using the menu.
The backlight can be provisioned to operate in one of the following modes:
The backlight remains on until the backlight timer runs out, or if a provisioned One-Touch Button is pressed to turn it off. You can also toggle between the modes using the menu.
Your radio supports an option to display a screen saver when the radio has been idle for a set time, or when you explicitly activate it. The screen saver consists of an image, which can be provisioned from any GIF image, a text string, which can also be provisioned, and the date and time. When the screen saver is being displayed, any key input or incoming service causes the screen saver to deactivate.
Indication | Status |
---|---|
![]() Solid green |
|
![]() Blinking green |
|
![]() Solid red |
|
![]() Blinking red |
|
![]() Solid orange |
|
![]() Blinking orange |
Incoming call. |
No indication |
|
![]() Red and orange interchanging |
|
Familiarize yourself with the icons on your radio.
Status icons appear when your radio is engaged in certain activities or when you have activated certain features.
Icon | Name | Description |
---|---|---|
![]() |
In Service | Transmission is available. |
![]() |
No Service | Transmission is not available. |
![]() |
Signal Strength | The more bars, the stronger the signal. |
![]() |
Migration | Your radio is registered to a foreign network. |
![]() |
Broadcast Call | Your radio is in a Broadcast Call. |
![]() |
Gateway Mode | Your radio is operating as a gateway in Gateway Mode. |
![]() |
Scan | Talkgroup scanning is activated on your radio. |
![]() |
Packet Data or Multi-Slot Packet Data (MSPD) | The more blue sections on the icon, the faster the data transfer.
|
![]() |
Maximum RF Transmit Level | Hi – High-power class (Class 2) |
![]() |
M – Medium-power class (Class 2L) | |
![]() |
L – Low-power class (Class 3) |
Icon | Name | Description |
---|---|---|
![]() |
Direct Mode Call | Your radio is receiving a Direct Mode call. The more bars, the stronger the signal. |
![]() |
Direct Mode | Your radio is in Direct Mode, a radio-to-radio communication. |
![]() |
Repeater Mode | Your radio is operating as a repeater in Repeater Mode. This icon blinks when your radio is in Repeater Background Mode. |
![]() |
DMO Gateway Communication Mode | The Gateway option is selected.
|
![]() |
DMO Repeater Communication Mode | The Repeater or GW + Repoption in DMO Mode is selected.
|
![]() |
Automatic DMO Mode Enabled | Indicates that Automatic DMO is enabled. |
![]() |
Automatic DMO Mode Disabled | Indicates that Automatic DMO is disabled. |
![]() |
Maximum RF Transmit Level | Hi – High-power class (Class 2) |
![]() |
M – Medium-power class (Class 2L) | |
![]() |
L – Low-power class (Class 3) |
Icon | Name | Description |
---|---|---|
![]() |
All Ring Tones Off |
|
![]() |
Simplex Ring Muted |
|
![]() |
Duplex Ring Muted |
|
![]() ![]() |
Speaker Off | Audio will not sound through the speaker. |
![]() ![]() |
Audio Profile Selected | An audio profile associated with an icon is active.
Note: For more details on audio profiles available for your radio, contact your service provider.
|
![]() |
Horn and Lights | Your radio detects an activated external alarm. For example, the horn and lights are activated. |
![]() |
GNSS (Global Navigation Satellite Systems) |
|
![]() |
RUI Logged on | You are logged on into your radio. |
![]() |
RUI Pseudo Log On | You are in a pseudo logon state. |
![]() |
RUI Packet Data | You are in a pseudo logon state when the Packet Data feature is activated and an active data session is in progress. |
![]() |
RUI Packet Data | You are in a pseudo-logon state when the Packet Data feature is activated and the external device sets up a data connection with your radio. |
![]() |
Emergency | Your radio is in Emergency Operation.
|
![]() |
Disaster Alert Call | Your radio is in a Disaster Alert Call. |
![]() |
List Scrolling | The Rotary Knob is in list scrolling mode. |
![]() |
New Message Has Arrived | Your radio receives a new message from a different user profile. |
![]() |
New Message in Inbox | You have unread messages in your Inbox. |
![]() |
Unread WAP Message | A new page is loaded to the browser. |
![]() |
Call-Out | Indicates Call-Out alert. |
![]() |
Call-Out Alert Arrived | Your radio receives a new Call-Out message. |
![]() |
Call-Out Alert Unread | You have unread alerts in the CO Box. |
![]() |
End-to-End Encryption (E2EE) |
Solid, when the E2EE is enabled:
Blinking, when the E2EE is enabled:
|
![]() |
SDS End-to-End Encryption (E2EE) | A Short Data Service (SDS) message or message recipient address is encrypted. In High Security mode, your radio only processes encrypted information. This icon is always visible when you are in the messages menu such as Inbox. |
![]() |
Unread (New) WAP Message | You have not entered WAP Box since the last WAP message received. Blinking – The priority is high. |
![]() |
WAP Message Icon | Displayed next to the priority WAP message in the message list view. |
![]() |
WAP Message Time | Displayed next to the create date in the message list view. |
![]() |
WAP Message Expiration | Displayed next to the expiry date in the message list view. |
![]() |
WAP Message Title Icon | Displayed next to the title along with the text in the message list view. |
![]() |
Keys Locked | Indicates that the keys are locked. |
![]() ![]() |
Non-Secured Call in TMO | Blinking – Air encryption is not available when your radio is in TMO and attempts to connect to a gateway. |
![]() |
Non-Secured Call in DMO | Blinking – Air Encryption is not available when your radio is in DMO. This icon appears after you press the PTT button. |
![]() |
Remote Control | Your radio is being remotely controlled and some commands are being executed in the background. For example, your radio is being controlled by special SDS messages or triggered to send a GNSS location report. |
![]() |
Radio Selection | Indicates that the next available radio is selected. |
![]() |
Bluetooth Connected | Bluetooth is enabled, and at least one device is actively connected to your radio. |
![]() |
No Bluetooth Connection |
|
![]() |
Earpiece Connected | An earpiece is connected to your radio. |
Icon | Name | Description |
---|---|---|
![]() |
PTT POD | Indicates Bluetooth Push-to-Talk (PTT) pod. |
![]() |
Headset | Indicates Bluetooth headset. |
![]() |
Sensor (GATT) | Indicates Bluetooth Generic Attribute Profile (GATT) based sensor devices pairing. |
![]() |
Data Device (SPP) | Indicates Serial Port Profile (SPP) device is detected. |
Icon | Description |
---|---|
![]() |
Wi-Fi operation in progress. |
![]() |
Over-the-Air Programming (OTAP) over Wi-Fi update is available. |
![]() |
Wi-Fi status is turned off. |
Wi-Fi Signal Strength | |
![]() |
Wi-Fi signal is excellent. |
![]() |
Wi-Fi signal is good. |
![]() |
Wi-Fi signal is average. |
![]() |
Wi-Fi signal is poor. |
![]() |
Wi-Fi signal is unavailable. |
Wi-Fi Signal Strength for Secured Networks | |
![]() |
Wi-Fi signal is excellent for secured networks. |
![]() |
Wi-Fi signal is good for secured networks. |
![]() |
Wi-Fi signal is average for secured networks. |
![]() |
Wi-Fi signal is poor for secured networks. |
![]() |
Wi-Fi signal is unavailable for secured networks. |
Wi-Fi Signal Strength for Open Networks | |
![]() |
Wi-Fi signal is excellent for open networks. |
![]() |
Wi-Fi signal is good for open networks. |
![]() |
Wi-Fi signal is average for open networks. |
![]() |
Wi-Fi signal is poor for open networks. |
![]() |
Wi-Fi signal is unavailable for open networks. |
Icon | Name | Description |
---|---|---|
![]() |
Dual Control Head | Indicates that Dual Control Head feature is enabled. Both control heads are connected to the transceiver. |
![]() |
Single Control Head | Indicates that Dual Control Head feature is enabled. Only one control head is connected to the transceiver. |
![]() |
Link Error | Indicates that connection between the control head and the transceiver is lost. For example, the connection is lost due to an error. |
![]() |
Key Press Token | Indicates that one of the control heads reserves the key press token. |
![]() |
CH1 | Indicates that particular activities or settings apply to Control Head 1. Control Head 1 is a control head connected to port 1 on the expansion head. |
![]() |
CH2 | Indicates that particular activities or settings apply to Control Head 2. Control Head 2 is a control head connected to port 2 on the expansion head. |
![]() |
Speaker 1 Off (Low Audio) | Indicates that audio will not sound through the speaker of Control Head 1. |
![]() |
Speaker 2 Off (Low Audio) | Indicates that audio will not sound through the speaker of Control Head 2. |
![]() |
Speakers Off (Low Audio) | Indicates that speakers of both control heads are off. |
![]() |
All Tones Off Duplex and Simplex Ring Muted |
|
![]() |
Simplex Ring Muted |
|
![]() |
Duplex Ring Muted |
|
![]() |
All Tones Off Duplex and Simplex Ring Muted |
|
![]() |
Simplex Ring Muted |
|
![]() |
Duplex Ring Muted |
|
Talkgroup icons are used to indicate that a talkgroup has a special function, show the status of network selection, and/or show the talkgroup properties. A talkgroup without an icon does not have a special function attached to it.
Talkgroup icons are displayed next to the talkgroup alias on idle display and when scrolling through the common or favorite folders.
Icon | Talkgroup in Common Folders | Talkgroup in Favorite Folders | Instance when the Icon is Displayed |
---|---|---|---|
![]() |
Displayed in TMO Mode | Displayed in TMO Mode | When the selected talkgroup is a SIM TMO talkgroup, and is not registered to a SIM network. A single network is available. |
— | Displayed in DMO Mode | When the selected talkgroup is a SIM TMO talkgroup. A single network is available. | |
![]() |
Not displayed | Displayed in TMO Mode and DMO Mode | When the selected talkgroup is a normal TMO talkgroup. A single network is available. |
![]() |
Displayed in TMO | Displayed in TMO Mode and DMO Mode | When the selected talkgroup is an ISI or Any network TMO talkgroup. Multiple networks are available. |
![]() |
Displayed in TMO | Displayed in TMO Mode and DMO Mode | When the selected TMO ISI talkgroup is not assigned to a home network. Multiple networks are available. |
![]() |
Displayed in TMO | When the selected TMO normal talkgroup is not assigned to the current network. A single network is available. |
Icon | Talkgroup in Common Folders | Talkgroup in Favorite Folders |
---|---|---|
![]() |
Displayed when a DMO talkgroup is selected. |
Icon | Talkgroup in Common Folders | Talkgroup in Favorite Folders |
---|---|---|
![]() |
Display when your radio is registered to a network that is not the home network.
Note: This icon is also known as a Migration icon. The icon is displayed only on the top as a status icon.
|
|
![]() |
Displayed when your radio is locked to a current single network. The selected ISI talkgroup or Any Net talkgroup allows multiple networks. |
The following icons make it easy to identify the menu items at first glance.
Icon | Name | Description |
---|---|---|
![]() |
Main Menu Items or Context-Sensitive Menu | It is assigned to Menu when the main menu items or context-sensitive menu are active. |
![]() |
Messages | Send status messages. Send text messages (free text or according to user defined or predefined templates). Received messages in Inbox. |
![]() |
Contacts | Add, search, edit, or erase entries in the contact list. |
![]() |
Browser | Starts the WAP browser. |
![]() |
Security | Lets you turn on or off, verify security features, and change passwords. |
![]() |
Setup | Allows you to customize your radio. |
![]() |
Group Setup | Contains additional menu items for Scanning Talkgroups features. |
![]() |
Favorites | Contains shortcuts to frequently used talkgroups and contact numbers. |
![]() |
My Info | Displays information about your radio and its numbers. |
![]() |
Recent Calls | Contains a list of recent calls. |
![]() |
Shortcuts | Allows you to view and manage shortcuts to menu items. |
![]() |
Radio User Identity (RUI) | Allows you to log in and log out of your radio. |
![]() |
Networks | Allows you to select a network. |
![]() |
Location | Displays location of your radio. |
![]() |
Packet Data | Allows you to send data from your radio to other devices. |
![]() |
Services | Allows you to manage Broadcast, Assistance, and Disaster Calls. |
In the text entry screen, icons tell you which text entry mode and method you are using. A character counter displayed on the text entry icon indicates the amount of characters that can be entered.
Press the # key to toggle through the text entry modes.
Primary Icon | Secondary Icons | Description |
---|---|---|
![]() ![]() |
![]() ![]() |
TAP – no capitals |
![]() ![]() |
![]() ![]() |
TAP – capitalize first letter only |
![]() ![]() |
![]() ![]() |
TAP – all capitals |
![]() ![]() |
![]() ![]() |
iTAP – no capitals |
![]() ![]() |
![]() ![]() |
iTap – capitalize first letter only |
![]() ![]() |
![]() ![]() |
iTap – all capitals |
Icon | Description |
---|---|
Regular Messages | |
![]() |
Message is unread. |
![]() |
Message is read. |
Protected Messages | |
![]() |
Protected Message is unread. |
![]() |
Protected Message is read. |
![]() |
Protected Message |
General | |
![]() |
The sender's name and number is in the Message View. |
![]() |
The date and time of message arrival is in the Message View. |
![]() |
The delivery status for Store and Forward messages is received. |
Icon | Description |
---|---|
Regular Messages | |
![]() |
Message delivery is in progress. |
![]() |
Message delivery is accomplished. |
![]() |
Message delivery failed. |
![]() |
Outgoing message is successful. |
![]() |
Outgoing message failed. |
Protected Messages | |
![]() |
Protected Message delivery is in progress. |
![]() |
Protected Message delivery is accomplished. |
![]() |
Protected Message delivery failed. |
![]() |
Outgoing Protected Message is successful. |
![]() |
Outgoing Protected Message failed. |
This is a Software Selling Feature.
Icon | Description |
---|---|
![]() |
Call-Out Message in the inbox is unread. |
![]() |
Call-Out Message in the inbox is read. |
![]() |
Protected Call-Out Message in the inbox is unread. |
![]() |
Protected Call-Out Message in the inbox is read. |
![]() |
Call-Out Message in the outbox is read. |
![]() |
Protected Call-Out Message in the outbox is read. |
This is a Software Selling Feature.
Icon | Description |
---|---|
![]() |
A new RMS status message is received. |
![]() |
An RMS status message is sent. |
![]() |
RMS Box Read Message |
![]() |
RMS Box Unread Message |
Familiarize yourself with the keys on your radio.
Numeric Key View |
Alphabetic Key View |
Symbol Key View |
Numeric Keys | Alphabets | Symbols |
---|---|---|
1 | Not applicable | . , ? ! 0 1 @ ’ ” - ( ) / : _ ; + & % × * = < > € £ $ ¥ ¤ [ ] { } \ ~ ^ ¿ ¡ § # |
2 | A B C a b c | @ _ \ |
3 | D E F d e f | / , ; |
4 | G H I g h i | ” & ’ |
5 | J K L j k l | ( ) [ ] { } |
6 | M N O m n o | ¿ ¡ ~ |
7 | P Q R S p q r s | = < > |
8 | T U V t u v | € £ $ ¥ ¤ |
9 | W X Y Z w x y z | # % * |
0 | Not applicable | + - × * / \ [ ] = < > § # |
Key | Description |
---|---|
Menu | Press to open an active context-sensitive menu. |
Select | Press to select the highlighted choice and place the selection in the main text area. |
Delete | Press once to delete the last entered character. Press and hold to clear the entire main text area. |
Up Navigation | In TAP, press to reject word completion and scroll up. In TAP, press to change the previous letter from lowercase to uppercase. |
Down Navigation | In TAP, press to reject word completion and scroll in the text area. In TAP, press to change the previous letter from uppercase to lowercase. |
Left Navigation | Press to navigate to the left. Press and hold to repeat. In TAP, if a word completion is available, press to reject the completion. |
Right Navigation | Press to navigate to the right. Press and hold to repeat. In TAP, if a word completion is available, press to accept the word. |
Send | Press to start calls or send messages. Disabled in browser active state. |
End | Press to end calls. Press to deactivate the browser. |
0 to 9 | In numeric mode, press to enter a digit at insertion point. |
Any numeric key | Press and hold to enter TAP or iTAP alphanumeric mode. Press and hold to enter numeric mode. In TAP, press to reject word completion and continue entering text. A new word completion starts after TAP timeout. |
0 | Press to run through single shift, uppercase, and lowercase functions. |
* | Press to insert a space. In TAP, press to reject word completion and insert a space. Press to enter a new word into the user dictionary. Press and hold to enter a carriage return. |
# | Press once to run through Symbol, Numeric, Primary, and Secondary entry modes. Press and hold to return to the default entry mode. |
When the browser is active, the following usage described occurs inside or outside the editor.
Key Press | Action |
---|---|
0–9 key |
|
0–9 key (hold) |
|
* key (press or hold) | In the editor, inserts a space. |
# key (press or hold) | Brings up the Text Input pane, while in editor. Otherwise, sounds a wrong key press. |
Left or Right Soft key | Selects the option that appears in the display directly above the left and right soft key (part of the page). |
Up Navigation key | While in list of options, moves up one line. |
Up Navigation key (hold) | Moves up on page. |
Down Navigation key | While in list of options, moves down one line. |
Down Navigation key (hold) | Moves down on page. |
Left Navigation key |
|
Left Navigation key (hold) | Functions as backward. |
Right Navigation key |
|
Right Navigation key (hold) | Functions as forward. |
Center of Navigation keys (hold) | Auto-repeat. |
Menu key | Brings up the browser menu. |
End key | Press to deactivate the browser. |
Send key | Disabled in browser active state. |
Rotary Knob | Used for volume adjustment only. |
Emergency button | Deactivates the browser. Your radio enters Emergency Mode. |
Get to know the general operations of your radio.
This section provides information on entering texts on your radio.
Your radio displays the text entry screen.
Your radio displays the text entry screen.
This feature allows you to write quicker. For example, try to write David 232!
Your radio displays the text entry screen.
Your radio displays the text entry screen.
This feature allows you to add the words that are not in the dictionary.
Your radio displays the text entry screen.
This feature allows you to create the word in the dictionary. Every language has a dictionary of its own. Words (including alphanumeric abbreviation) can be formed.
The keypad lock feature allows you to lock the keypad to avoid accidentally pressing a key.
By default, while the keypad is locked, all keys are inoperative except for the Power and Emergency buttons. When an incoming emergency call is received, the PTT button automatically unlocks for the call duration.
Your service provider can determine which of the following elements are also inoperative while the keypad is locked:
The automatic keypad lock is a feature enabling your radio to lock its keypad automatically after a defined period. Your radio allows activating or deactivating the feature using the HMI.
If the feature is enabled, after a defined time of inactivity the keypad locks automatically. Any user activity restarts the Automatic Keypad Lock timer. When the keypad locks automatically, your radio displays Keypad auto locked. You can change the time value required for the automatic lock through the HMI.
From the home screen, use one of the following methods:
Talkgroup dialing by index allows a radio to make group calls using the talkgroup speed dial number, or in other words, the Talkgroup ID, or Index. If configured, talkgroup dialing by index also includes user-defined speed numbers.
With the talkgroup dialing by index option enabled, you can use the keypad and press the talkgroup speed dial number followed by the * key. For example, to call a talkgroup whose ID is 19, press 1, 9, and * from the keypad and then select the Attach soft key when viewing the offered talkgroup information. To start the group call, press the PTT button.
This feature allows you to switch a selected talkgroup between the currently selected talkgroup and a predefined talkgroup (TMO or DMO), making the predefined talkgroup the selected talk group for a predefined time by using a One-Touch Button (OTB). After the timer expires, your radio returns to the previously selected talkgroup.
Timed Talkgroup Change is assigned to an OTB.
During the predefined time your radio initiates or joins group communication (SDS, status SDS, or call) on the predefined talkgroup as the selected talkgroup.
This chapter contains information on available systems and modes that your radio can operate in.
Your radio operates on the Dimetra IP 5.x, 6.x, 7.x and 8.x releases and Dimetra IP Compact. It also operates on previous versions of Dimetra; from Release 3.8 and on.
Your radio is designed to operate optimally on the Dimetra IP system. Your radio operates properly on all SwMIs that comply with the below list of IOP features defined by the TETRA And Critical Communications Association (TANDCCA). Official IOP certificates can be downloaded from the TANDCCA web page at http://www.tandcca.com/interoperability/interoperability-certificates-and-test-reports/.
TMO TIP:
DMO TIP:
Trunked Mode Operation (TMO) requires the switching and management infrastructure.
TMO enables various voice and data communication types. Examples are group calls and short data service messages. TMO also enables access to features related to infrastructure such as packet data.
Direct Mode Operation (DMO) is a mode of simplex operation where radios communicate directly without the need of a network.
When your radio detects the unavailability of TETRA control channel, your radio should automatically switch from TMO mode to Automatic DMO. If it senses the presence of a control channel, your radio switches back to TMO mode.
Enabling and disabling the Automatic DMO feature is configurable through the Radio HMI if enabled in the configuration tool.
When Automatic DMO is active, your radio supports the following operations:
The assigned Toggle DMO or TMO overwrites Automatic DMO when Automatic DMO is active and enters DMO mode once it is turned on.
Private Calls are not supported when your radio enters Automatic DMO through a gateway.
The Repeater Mode provides repeater connectivity between radios operating in the DMO Mode. Only radios on the same talkgroup can communicate with each other through the repeater. Also, only one repeater can be used in one setup. Chain repeaters are not allowed.
A DMO repeater is used to extend the DMO range by retransmitting received information from one radio to another. It retransmits group calls, private calls, and data on a given frequency.
The repeater sends presence signal periodically on a free channel to allow other radios to synchronize on a given frequency.
The communication between radios and the DMO repeater is logically divided in two links. The term “primary link” is used for all communication taking place between the Primary radio and the DMO repeater.
The term “secondary link” is used for all communication taking place between secondary radio and the DMO repeater. The primary is your radio initiating and transmitting the voice or data and the secondary is your radio receiving the voice or data.
You can enable Call Monitoring of ongoing call to hear what is being transmitted. You can enable Interactive Repeater to hear and take part in the transmitted call.
Before entering Repeater Mode, your radio enters Repeater Background Mode and monitors the DMO channel for a predefined duration. This duration is configured in the Repeater Background Monitor Timer.
If the signal from other repeaters or gateways is detected, your radio displays Repeater Detected or Gateway Detected accordingly.
While in Repeater Background Mode, your radio does not send a signal to indicate presence. All operations are blocked except for the following:
You can manually exit Repeater Background Mode by pressing the Cancel softkey. Your radio returns to the previous selected DMO mode.
Your radio exits Repeater Background Mode and starts operating in Repeater Mode if the DMO channel is free when the Repeater Background Monitor Timer expires.
For more information, refer to DMO Gateway and Repeater Communication.
While in the Repeater Mode, your radio supports Air Encryption and is able to repeat encrypted calls and messages.
The Gateway Mode allows your radio to work as a gateway and thus provide connectivity among radios operating in DMO and TMO Modes.
A DMO/TMO gateway is used to provide gateway connectivity between radio operation in the DMO and the TETRA TMO network. In other words, the gateway mode provides the interface between TETRA DMO and TMO modes.
The gateway has two air interfaces:
While in the gateway mode, individual and group calls are supported. When the gateway receives an individual or group call addressed to its current selected TMO talkgroup, it forwards the call on to the respective mapped DMO talkgroup. If the DMO channel is not free, and the incoming call has Emergency priority, then a preemption request is sent.
When the gateway receives an individual or group call addressed to its current selected DMO talkgroup, it forwards the call on to the respective mapped TMO talkgroup. The DMO radio that initiated the call requires correct setup for gateway calls (otherwise the call is rejected).
The gateway enters Background Mode if it receives TETRA signaling that is not addressed to the gateway and that is stronger than the Gateway RSSI Threshold. While in Background Mode, the gateway does not send a presence signal to the DMO channel or transfer traffic between channels.
To re-enter Gateway Mode, the gateway surveys the DMO channel for TETRA signals. If the gateway does not detect any signal that is stronger than the Gateway RSSI Threshold, it surveys the channel again for a period determined by the Gateway Background Survey Time before entering Gateway Mode.
At the same time, the gateway monitors TETRA transmissions on the DMO channel. If the gateway detects that a DMO transmission has ended, it monitors the channel again for a period determined by the Gateway Background Monitor Time before entering Gateway Mode.
Gateways roam between TMO sites. To prevent disconnecting an ongoing call due to roaming, the site switch is delayed until it is no longer in range of the given site.
For more information, refer to DMO Gateway and Repeater Communication.
Your radio enters Standby mode if there is another Gateway on the same Direct Mode Operation (DMO) frequency.
The Gateway icon flashes and no transmission is forwarded through the gateway. You can exit Standby Mode by choosing another DMO talkgroup, or waiting until the other gateway is out of coverage and is no longer present on the DMO talkgroup.
Your radio shows the source and destination talkgroup of the Group call.
When you press the Emergency button, your radio enters TMO Emergency mode and starts an Emergency Group call. Check with your service provider whether the Emergency Group call starts on a tactical or nontactical talkgroup. If your radio in Gateway mode receives an Emergency Group call, it forwards the call to the respective TMO or DMO talkgroup that is currently switched on.
While in the Gateway Mode, your radio supports Air Encryption and is able to transmit encrypted calls among radios operating in TMO and DMO.
If SCK keys installed on your radio are invalid, the radio cannot function as a gateway and transmit calls.
Your radio allows communicating in Direct Mode Operation (DMO) with a Trunked Mode Operation (TMO) group. This communication occurs through Interoperability (IOP) certified gateways.
A DMO repeater retransmits information received from one DMO radio to other DMO radios. Retransmission occurs over the DMO air interface.
For each DMO talkgroup, your radio allows operating in one of the following modes:
Your radio uses the first available gateway for a talkgroup and/or a DMO repeater.
All outgoing communication is placed through the gateway if the following conditions occur:
Your radio attempts to set up communication directly if the following conditions occur:
When operating on a gateway and/or repeater, your radio indicates the communication mode.
Radios that are out of range and cannot communicate directly with each other in Direct Mode Operation (DMO) can do it through the repeater. The repeater is a radio that repeats all communication on a chosen channel, and as a result increases radios DMO range.
When your radio detects a potential repeater signal or connects to a repeater, it plays a tone, displays the Repeater available message, and shows an appropriate icon. When your radio loses connection with the repeater, it plays a tone, displays the Repeater not available message, and the repeater icon is blinking.
When your radio is on a Gateway mode, it switches to Gateway mode from TMO if your radio enters an emergency.
Turning off your radio or exiting the Gateway mode is restricted when the gateway is forwarding an emergency call.
Gateway provides connectivity between radios operating in Direct Mode Operation (DMO) and the TETRA network, so that the DMO radios can communicate with radios operating in Trunked Mode Operation (TMO).
Radios operating in Direct Mode Operation (DMO) can send the following message types to other radios through DMO Gateways or Repeaters:
Both DMO Gateways and Repeaters can forward messages in Reservation and Idle mode. The supported forwarding directions are:
To communicate using gateways or repeaters, your radio requires synchronization with a gateway or a repeater.
A gateway or a repeater sends presence signals to radios. If a radio receives presence signals, it stays synchronized with the gateway or the repeater, which sends the signals. If a radio fails to receive a presence signal it does not immediately lose synchronization. Your radio waits for another successful presence for a time defined by your service provider. This function ensures that communications are not dropped due to temporary reception issues.
If a gateway or a repeater is unavailable or your radio is not synchronized with a gateway or a repeater, depending on the setup configured by your service provider, the following scenarios apply:
In the second scenario, while your radio receives individual calls and group calls, and replying to individual calls is possible, replying to group calls is not possible.
In Direct Mode Operation (DMO), you have different options to communicate with other radios in the same talkgroup through the gateway or repeater.
Option | Actions |
---|---|
To communicate in your radio range only | Select MS-MS. |
To communicate with the infrastructure using the first available gateway for that talkgroup | Select Gateway → Automatic. |
To communicate with the infrastructure using the specified gateway address for that talkgroup |
|
To use the first available repeater for that talkgroup | Select Repeater. |
To use the first available gateway or repeater for that talkgroup | Select GW + Rep. |
To use the first available gateway for that talkgroup | Select Automatic. |
To use a gateway with the specified gateway address for that talkgroup |
|
When your radio detects the gateway, repeater, or both, the respective icon appears solid.
This feature allows your radio to monitor for Trunked Mode Operation (TMO) individual calls while maintaining Direct Mode Operation (DMO) services.
When Network Monitor is active, your radio receives direct calls addressed to the selected DMO talkgroup, private DMO calls, Short Data Service (SDS) messages, and also private TMO calls.
The group calls, private calls, and SDS messages initiated are configured in DMO. Only responses to private TMO calls are sent in TMO.
Option | Description |
---|---|
Off | Your radio works as a repeater only without operation. |
Receive Only | To listen only. |
Receive&Transmit | To listen and transmit by pressing the PTT button. |
Option | Description |
---|---|
Off | Audio of the calls is not routed to the speakers of the gateway. |
Receive Only | Audio of the calls is routed to the speakers of the gateway. |
The Transmit Inhibit (TXI) Mode is a mode in which your radio sends no radio transmissions. Activate this mode in RF sensitive areas, such as hospitals, airplanes, and situations that can jeopardize safety due to transmission of radiation.
In this mode, your radio does not transmit under any circumstances except for the Emergency Calls. The following are keys and functions that are disabled due to transmission:
While in TXI mode, trying to trigger a transmission causes your radio to display Not Allowed In TXI Mode notification and sound a tone.
When danger to safety no longer exists, such as when you leave a RF sensitive area, you can deactivate the TXI Mode and your radio returns to standard operation.
If your radio is registered on a call, when entering or exiting the TXI mode, it sends a designated Short Data Service (SDS) status message. This SDS message indicates to the Switching and Management Infrastructure (SwMI) that your radio is entering or exiting TXI mode.
Mobility procedures that do not require your radio to send an uplink transmission are performed except for cell reselection.
In TXI mode, your radio joins group calls for any group that your radio is monitoring. Transmitting on that call is still prohibited.
Your radio also displays any incoming SDS messages to the user. The missed call feature is active in the TXI mode and allows checking calls that were missed. Your radio attempts to prevent call setup retransmission from being recorded as separate calls.
If you initiate an emergency call, your radio immediately exits TXI mode and attempts to start emergency call when your radio is in service.
If your radio is turned off in the TXI mode, and turned back on, your radio prompts to exit the TXI mode. Choosing No, turns off your radio.
You can enable or disable Transmit Inhibit (TXI) Mode using your radio menu.
This section lists the features and functions available for talkgroups.
Your radio offers a talkgroup list facility. Each talkgroup entry contains a TETRA group address and may be associated with a name tag. The talkgroups can be defined in the codeplug as per your radio capabilities.
Talkgroups are configured separately for Trunked Mode Operation (TMO) and Direct Mode Operation (DMO) modes. To program a talkgroup in TMO define its name and Group Short Subscriber Identity (GSSI). To program a talkgroup in DMO define its name, Group TETRA Subscriber Identity (GTSI) and frequency. Your radio operator can select a talkgroup, which has an associated TMO or DMO frequency depending on the mode selected. When switching between the TMO and DMO modes the last active talkgroup is selected. However the required talkgroup can be mapped in the configuration tool. In such a case a corresponding talkgroup is automatically selected during mode switching, regardless of the previously selected talkgroup.
A talkgroup linked to several networks produces as many new unique talkgroups as the networks it associates with. For example, if the talkgroup has the same GSSI and network in several talkgroup folders, one unique talkgroup is created. Alternatively, if the talkgroup has the same GSSI but with different networks in several talkgroup folders, several unique talkgroups are created for each network.
The GTSI indicates the talkgroup uniqueness. It is a combination of the GSSI and the network associated to the talkgroup in the given talkgroup folder. The talkgroup folders do not determine the uniqueness of the new talkgroups.
The talkgroups are organized in folders. You can select a talkgroup by first choosing a folder and then the talkgroup in the folder. The size of each folder is flexible and can be defined through provisioning.
The talkgroup folders are organized in a tree-structure:
You are allowed to create up to a maximum of 500 call group folders (in TMO only).
You can also scroll using the rotary knob. Talkgroup scrolling can be provisioned to scroll in a folder only, or continuously through the folders acting as one continuous list of groups. Your radio does not allow directly dialing a group Short Subscriber Identity (SSI).
Your radio can be provisioned with a virtual scrolling end-stop option for use in blind operation.
When you scroll to the beginning or the end of the list, the first or the last talkgroup displays even if you continue scrolling. A tone emits when you reach the upper or lower virtual end-stop. You can change the scrolling setting for Rotary Knob or Talkgroup Selector button to Wrap around Rotary Knob Group Scrolling using the configuration tool.
Talkgroups can be provisioned as receive-only talkgroups, depending on the settings of the folder containing the talkgroup. You can select any talkgroups from the receive-only folder. Your radio allows you to receive calls, but no call can be initiated to this group.
A talkgroup can be provisioned as a non-selectable talkgroup. Such talkgroups are not visible when scrolling through the talkgroup list, and thus cannot be selected.
The group name is displayed only upon receiving a call for the group, for instance, if it is an announcement talkgroup associated with the selected group, or if it is a scanned one. You are not allowed to edit the scan list.
Your radio limits the time that you can continuously talk in a group call without interruption, according to a provisioned value. You are warned a short time before the talk time expires. The timer is provisioned per talkgroup folder.
Your radio supports the temporary group address assigned by the Switching and Management Infrastructure (SwMI). The address is valid only for the lifetime of the call.
Your radio monitors signaling addressed to the temporary group, when your radio initiates a group call on the selected group, and the SwMI assigns the call to a temporary group.
Your radio supports the assignment of an incoming group call to a temporary group address.
You must attach your radio to a talkgroup to participate in a group call.
All group attachments sent by your radio are sent with attachment mode of Amendment or Detach all... depending on which form causes sending fewer bits over the air interface.
When you turn on scanning and then select the scan list, your radio sends a group attachment request to attach the scan groups in addition to the selected group. Similarly, when you select an Announcement Talkgroup (ATG), your radio sends an attachment of the ATG as the selected group along with the attachment of the associated groups as scan groups. If a group associated with an ATG is selected, your radio sends an attachment of the ATG as the selected group and as a scan group.
The TETRA TIP provides a facility by which your radio can send a status message to the SwMI to turn scanning off and on to save air interface signaling.
If your radio is provisioned with this option, when you turn scanning off, your radio sends an appropriate TETRA signaling. In this state, your radio does not monitor any groups other than the selected group. If you then turn scanning on, your radio sends an appropriate TETRA signaling and begins monitoring all scanned groups again.
If your radio is not provisioned with this option, you can only deselect the active scan list. However, you cannot turn off the scanning. Deselection of the user scan list causes a group detachment of the scan list groups sent to the SwMI. However, your radio continues to scan all other groups, such as ATG associations.
Your radio supports a group hierarchy concept. An Announcement Talkgroup (ATG) is a talkgroup consisting of up to 20 talkgroups. One of the talkgroups is a primary group. Only the primary group can monitor the traffic of the ATG. Users of a subgroup cannot monitor the traffic of other subgroups.
When you select an ATG, your radio monitors signals addressed to the ATG in addition to signals addressed to its selected talkgroup. Your radio does not support active scan list while attached to an ATG.
Depending on the codeplug settings, your radio can be provisioned to initiate an announcement call. If it is not provisioned to do so, your radio can still initiate an emergency call to the ATG.
A talkgroup can be associated to only one ATG. An ATG cannot be associated to another ATG. An ATG has a higher priority than other group calls within the same call priority.
Dynamic Group Number Assignment (DGNA) allows the network operator to dynamically manage talkgroups on your radio over the air interface. Your radio responds to DGNA directed to it or to DGNA directed to a group your radio is attached to even if the talkgroup is not programmed in the codeplug.
All the above operations are performed by transmitting data to your radio.
When a DGNA message is received, your radio plays a tone and displays a message Talkgroup list updated. If enabled by your service provider, your radio displays all added and deleted talkgroup list.
Your radio also supports supergroups of scanned groups, such that a group addressed DGNA assignment received on one of the user scan group addresses causes your radio to monitor all signaling addressed to that supergroup as long as the scan group is being monitored, and as long as the supergroup lifetime lasts.
The group type configured will determine which DGNA Operation is applicable.
DGNA Operations | Talkgroup Selection | Talkgroup Reassignment | Talkgroup Deassignment |
---|---|---|---|
Static | Applicable | Not Applicable | Not Applicable |
Semi-Static | Applicable | Applicable | Not Applicable |
Dynamic | Applicable | Applicable | Applicable |
When your service provider adds (assigns) a new talkgroup, depending on the settings, your radio can perform one of the following actions:
If the talkgroup list is full when adding a group, your radio rejects the assignment operation. If the SwMI controlled list is full and the assignment is with attached as scanned, the attachment is rejected.
When your service provider deletes (deassigns) the currently selected talkgroup, depending on the settings, your radio can perform one of the following actions:
When a Dynamic Group Number Assignment (DGNA) message is received, your radio plays a tone and displays a message Talkgroup list updated. If enabled by your service provider, your radio displays all added and deleted talkgroup list.
Enters the “No Group” state – your radio does not attach to any talkgroup automatically.
Attaches to the last selected TMO talkgroup. If the last selected TMO talkgroup is not available (it was deleted), your radio enters the “No Group” state.
Attaches to a default talkgroup configured by your service provider. If the default talkgroup is not available (it was deleted), your radio enters the “No Group” state.
If the DGNA message is received to delete all talkgroups, your radio displays All Talkgroups Deleted. To exit the DGNA display, you can use the Back Soft key or the End key.
If the Dynamic Group Number Assignment (DGNA) Auto Select is configured, whenever your radio receives a DGNA, it switches to the added talkgroup.
Dynamic Group Number Assignment (DGNA) Auto Reselect allows your radio to return to the previously selected talkgroup. Your network operator assigns a talkgroup to your radio through DGNA. When the assigned talkgroup is deassigned, your radio automatically returns to the previous talkgroup.
Your radio receives the Dynamic Group Number Assignment (DGNA) message.
Call Type | Description | DMO | TMO |
---|---|---|---|
Group Calls | Group Calls are point-to-multipoint call operations. Your radio must be configured as a member of the talkgroup for you to communicate within the group. | ![]() |
![]() |
D-PTT Preempt Group Calls | D-PTT Preempt Group Calls are preemptive priority calls that allow superiors to temporarily interrupt and speak in an ongoing group call. | ![]() |
![]() |
Private Calls | Private Calls are calls from one individual radio to another.
If configured, your radio can block outgoing private calls. The following are private calls that need to be blocked in TMO:
The following are private calls that need to be blocked in DMO:
|
![]() Simplex Calls only |
![]() Simplex and Duplex Calls |
Phone or PABX Calls | Phone Calls allow you to call a landline telephone number or a cellular mobile phone number. PABX Calls allow you to call local (office) extension numbers. | ![]() |
![]() |
Broadcast Calls | Broadcast Group Calls are high-priority group calls from the console operator to all radios at one or more sites. Your radio can monitor a Broadcast Call but you cannot talk back.
Note: In TMO mode, broadcast call can be forwarded from the Gateway to a DMO open talkgroup or Attached DMO Talkgroup if configured.
|
![]() |
![]() |
The group call service enables your radio to communicate with a group of other TETRA radios using point to multi-point operation.
This service is available in both Trunked Mode Operation (TMO) and Direct Mode Operation (DMO). You can initiate a new group call to the selected talkgroup or talk back to the existing group call by pressing the PTT button.
Functions available in a group call service are listed as:
In most situations, your radio receives group calls without any intervention. When your radio receives an incoming group call, you are alerted with a short alert tone. Depending on the configuration, the tone can be disabled. Then the speech follows.
To clear a call ended by the call owner, normally by the Switching and Management Infrastructure (SwMI), you do not need to do anything. However, you can leave a group call. Then the call continues for other radios, even though your radio does not participate in the call anymore.
PTT Queue allows you to configure the response to releasing PTT of the call originating radio. This feature also determines how to cancel waiting for the call when the infrastructure is busy and your call is queued.
Radios engaged in a group call receive an ID of the transmitting party. You can find the identification in the call setup message.
Your radio can be given the call ownership of a talkgroup call. When your radio is the call owner, it sends an appropriate TETRA signaling to end the call.
While receiving a group call, and the PTT during received Group Call is enabled, you can request to transmit by pressing and holding the PTT button. The system registers this action and informs you that the request has been queued.
If you release the PTT button, your radio sends a message to the system withdrawing the request.
A radio can join a group call even if it does not participate in it from the beginning.
For example, if you turn on your TETRA terminal and select a talkgroup with an ongoing group call, your radio automatically joins the call. Similarly, if your radio has been outside of the radio coverage, for example in a tunnel, the control channel continues to divert the terminal to a talkgroup call, assuming a call is already in progress.
This menu item contains the settings for the Double PTT (D-PTT) feature. The D-PTT feature enables your radio to generate a specific tone sent to other radios in the talkgroup.
To send the tone, you can press the preconfigured One-Touch Button once or PTT button twice in a period defined in the configuration tool. The D-PTT is triggered only when your radio is in idle or Group Call mode. The D-PTT tone is not played on the sending radio.
After the D-PTT tone is played, you can press and hold the PTT button again for the permission to talk. If you press the PTT button while the D-PTT tone is played, the permission is ignored. The D-PTT tone is sent over the air but is not audible on the sending radio.
If you hold the PTT after the second press and your radio finishes sending the D-PTT tone, you can start a group call. You are notified of the behavior by the permission to talk tone after D-PTT tone ends. If the PTT button is released after the second press, only the D-PTT tone is sent. The D-PTT tone is sent as a voice. Hence, the receiving radio plays the sound no matter whether the feature is enabled on it.
You can adjust the D-PTT tone volume level in the speaker or earpiece of the sourcing radio. Disabling all the tones does not affect the sent tone volume. From the HMI, you can change the D-PTT tone to be single, double, or triple. The tone type can also be changed in the codeplug.
The D-PTT Preempt Group Call allows superiors to take over and speak in an ongoing group call by making preemptive priority calls.
By pressing the PTT (Push-To-Talk) button twice, you make a preemptive request to temporarily interrupt an ongoing group call and gain permission to speak.
If your group call is preempted and you are still pressing the PTT button, your radio displays the PTT Denied prompt.
If your service provider enables the visual notification, your radio displays the PTT Interrupted prompt throughout the group call preemption, even if you no longer hold the PTT button.
If your service provider enables the audio notification, your radio plays the PTT Denied Tone until you no longer hold the PTT button.
Private call, also called point-to-point call, enables communication between two individuals. No other radio can hear the conversation.
This call type can be carried out in two ways:
In TMO, you can answer a private call in the following methods:
Call Answering Setup | Call Answering Method | |
---|---|---|
Transmitting Radio | Receiving Radio | |
Hook | Hook | User answer |
Hook | Direct | Auto answer |
Hook | As Received | User answer |
Direct | Hook | User answer |
Direct | Direct | Auto answer |
Direct | As Received | Auto answer |
When a DMO private call takes place, the radios not involved in this call receive the channel busy indication. The radios are identified using their radio numbers.
In a simplex call, your radio limits the time you can continuously talk in a group call without interruption, according to a provisioned value. You are warned a short time before the talk time expires. The timer is provisioned per talkgroup folder.
The DMO Gateway can relay clear and non-BSI encrypted private calls from a radio in TMO to another radio in DMO, and the other way around.
A DMO radio can directly establish a private call with another TMO radio through Individual Short Subscriber Identity (ISSI).
A TMO radio initiating a private call with another DMO radio first establishes a private call with a DMO Gateway. Then the DMO Gateway establishes a private call with the target address of the DMO radio, which is predefined in the Gateway. The DMO forwarding address is configurable. For more information, contact your service provider.
This feature allows you to make private calls to ask for assistance in normal and noncritical situations. To initiate an assistance call, you can select the target address from up to five configured numbers.
You can start an Assistance Call using one of the following methods:
This feature allows you to see if the calling party is available in DMO. When this feature is enabled, you can only initiate a Private Call if the called radio is present on the same channel and responds with a presence check acknowledgment.
Otherwise your radio displays Party Not Available.
Talkgroup for Individual Calls is a talkgroup that operates on a separate frequency allocated for individual (private) calls only. Using this talkgroup optimizes frequency resources and helps not to block other talkgroups. The only supported call types are: private calls and emergency calls (both private and group). Use this talkgroup each time you need to make a private call.
When you select a Talkgroup for Individual Calls, your radio is not able to receive or initiate any group or broadcast calls with priority lower than Emergency.
When you have selected a Talkgroup for Individual Calls and press the PTT button to start a Group Call, your radio:
The phone call service enables a radio in Trunked Mode Operation (TMO) to communicate in a one-on-one simplex or duplex conversation with a phone (for example, a phone call-enabled TETRA radio or landlines number) using a telephone switch. Your radio supports individual call service to an external identity.
Two phone call types are available:
The Phone/PABX Speed Dial feature allows you to dial a shortened number of up to three digits instead of the full number. The Phone/PABX Speed # number is assigned when the dialed number is added in the contact list.
Only one PSTN/PABX gateway ID, and one PABX/PABX gateway ID are available in your radio.
Functions available in phone call service are as listed:
Your radio is able to initiate phone calls to a PSTN or PABX with duplex speech capability. This call type uses TETRA individual call signaling using single stage dialing and hook setup for outgoing calls.
Using the hook signaling for phone calls, implies that until a traffic channel is allocated, your radio generates all feedback tones internally. In addition, your radio accepts SwMI modification of the call setup to direct, enabling the infrastructure to generate the progress tones.
Phone calls can also be made between TETRA radios using the Mobile Station International Subscriber Directory Number (MSISDN) number as the called party number. MSISDN calls share the same gateway as phone calls, that is, PSTN gateway configured in the codeplug. If an MSISDN call is placed, two radios can have a simplex or duplex call based on the assigned ISDN number.
Incoming phone calls, from the land gateway to mobile, use on-off hook signaling. Your radio extracts the gateway ID from the call setup signaling, to determine whether to start a phone or PABX call.
During a call, if a call setup is received from a call with higher priority than the present call, your radio disconnects from the present call and joins the new high priority call.
Your radio behaviors depend on the configured priorities. Available priorities that can be configured are as follows:
When the new call is accepted, a special tone is played, and you are notified of the high priority call.
When you initiate a private call and you receive a rejection with the reason Called party busy, you have the option to interrupt the existing call or initiate a new call. However, this time the call is initiated with the preemptive priority.
While your radio is active in a group call, it can receive a group call setup for a different group. Your radio decides whether to ignore the new call or accept it basing on the call priority. If the new call has the higher priority than the current one, the new call is joined and the current call is dropped.
The following priority types are applicable to calls:
If the old call and new call have different call priorities, your radio follows the call with the higher call priority. If the calls have the same call priority, the CoU priority of the group decides.
Your radio is in a group call, but is not currently the talking party. Your radio then detects a call setup for a different group with the same priority. If so, your radio joins the call if a CoU priority is higher.
Your radio can be set up not to immediately join the new higher priority call, but to present the new call to the user before joining it. If so provisioned, you are given a choice of following the new higher priority call or staying with the present call.
Your radio can be set up to treat a selected group call as a higher priority than a scan group call. This behavior occurs regardless of the priority of the calls or the groups.
The service provider may assign Pre-emptive Priority to outgoing Direct Mode Operation (DMO) Private Calls. If this is the case, DMO Private Calls from this radio preempt any ongoing calls (except emergency calls or ongoing Pre-emptive Priority Private Calls) on the receiving radio, which then displays Call-preempted.
Broadcast Group Call (also called Site Wide Call) is a high-priority group call initiated by the console operator (or dispatcher) to all users located at one or more sites. Your radios are configured to monitor a Broadcast Call, but you cannot talk back. The call can be received as a normal Broadcast Call or an Emergency Broadcast Call. The Broadcast Call preempts an ongoing Group Call that has the same or lower call priority.
In TMO mode, broadcast call can be forwarded from the Gateway to a DMO open talkgroup or Attached DMO Talkgroup if configured.
This feature allows you to make a Broadcast Call from your radio that is initiated on the predefined talkgroup. Your service provider predefines the alias and the priority of the Broadcast Call.
If the type of the encryption is defined by the SIM Card, the Broadcast Call is always clear. Otherwise if your radio uses other encryption service the type of the encryption used for that Call is up to the encryption settings of that service.
This feature is not supported on the Dimetra infrastructure.
The Ambience Listening (AL) feature allows a console operator or dispatcher to monitor audio activity near a specific radio without giving any indication to the affected radio.
When your radio receives a call setup message with an AL call, your radio accepts the call. Then your radio opens the microphone, and begins transmitting without showing any indication of the call. Call acceptance and rejection while active in another call follows the PPC rules.
Your radio imposes no time limit on the transmission. Your radio continues to transmit until the Switching and Management Infrastructure (SwMI) ends the call, or when you perform an action that releases the call. If you attempt to start a service while the AL call is in progress, your radio disconnects the call and initiates the requested service. Your radio allows performing actions that can be performed without releasing the AL call. These actions include accessing most menu items, activating or deactivating scan lists, and changing talkgroups. When changing talkgroups, your radio appears to perform an attachment. The attachment appears successful, but the actual attachment signaling is performed only after the AL call terminates. When performing the attachment after the call, no indication is shown to the user unless the attachment fails. If you attempt to turn off your radio in the active AL call, your radio enters Pseudo Power-Off state.
In the AL mode, your radio opens the microphone on the last active accessory. In case there is no active accessory, your radio behaves in accordance with the configured audio routing.
Turning off your radio in an active Ambience Listening (AL) call causes your radio to enter a Pseudo Power-Off state.
In Pseudo Power-Off state, your radio appears to turn off, have a blank screen, and all LEDs are turned off. However, your radio is fully operational.
When the AL call ends in this pseudo power-off state, your radio automatically turns off.
If you attempt to turn on your radio from the pseudo power-off state, your radio acts as if it is really turning on.
Call Modification is a feature that allows your service provider to modify the call to optimize it and adjust to a current situation.
Modification can cover:
When the call is modified, your radio displays Call Modified message.
When a recently modified call requires the PTT button to transmit, your radio displays Call Modified Use PTT.
All modifications are made by your service provider and your radio only follows them. You have no influence on ongoing call modifications.
If your radio cannot follow a call modification requested by the service provider, due to its settings, your radio rejects it and displays Service Not Available message.
Your radio supports multiple methods of selecting a number for an outgoing call.
Your radio supports the following dialing methods:
This feature allows you to dial part of the full number of the person you wish to call. Your radio automatically completes the number.
With Talkgroup Speed Dial, you can join a talkgroup by dialing the index of the talkgroup. You need not choose the talkgroup from talkgroup folders and lists.
Option | Actions |
---|---|
Searching talkgroups from the folder |
|
Searching talkgroups by entering the name |
|
Option | Actions |
---|---|
Group Calls |
To cancel a call, perform one of the following actions before the talk permit is granted (depending on the configuration set by your service provider):
Note: When a call is canceled, your radio displays Call Cancelled message (if configured by your service provider).
|
Preempting Group Calls |
|
Simplex Private Calls |
|
Duplex Private Calls |
|
Phone or PABX Calls |
|
Broadcast Calls |
|
You can return a voice call to the sender of a message, or to any number that is embedded in the message text.
You can make a group call with the message sender of a talkgroup.
Option | Actions |
---|---|
Group Call in Idle | To respond, press, and hold the PTT button.
Note: When your radio receives an incoming group call, a tone sounds.
|
Group Call in Ongoing Group Call | When your radio receives a group call with higher priority while in an active group call, one of the following scenarios occurs:
|
Individual Call |
|
For Individual Calls, if the microphone or handset is off-hook, the external speaker of your radio mutes. The earpiece of the microphone or handset activates. Depending on their availability, audio is routed to the audio input devices as follows:
If an accessory is connected through the junction box, the active microphone depends on the hook state of the accessory:
Emergency Operations are used in critical situations.
Pressing the Emergency button triggers Emergency Operation. When you press the Emergency button, your radio activates one or more of the emergency services (depending on provisioned settings).
The following lists the Emergency features available on your radio.
Type | Description |
---|---|
Tactical Group Call | Your radio sends an emergency alarm, makes an Emergency Call, or both on the current talkgroup. |
Non-tactical Group Call | Your radio reverts to the programmed talkgroup to send an alarm, make an Emergency Call, or both.
|
If your radio is in a private or group call, your radio waits until the call ends. Your radio then enters the Silent Emergency Mode.
If you turn off your radio in the Silent Emergency Mode, your radio switches to a pseudo power off state. On turning your radio on during the pseudo power off state, your radio acts as during turning on and remains in the Silent Emergency Mode.
Radio Mode | Initiate Emergency | Emergency Alert Received |
---|---|---|
DMO, MS-MS, idle | Emergency Alert | ![]() |
DMO, Repeater, idle | Standard DMO Emergency | ![]() |
DMO, Gateway, idle | Standard DMO Emergency | ![]() |
DMO, in call | Per communication mode | ![]() |
TMO, no coverage | Emergency Alert | ![]() |
TMO, in coverage, idle | Standard TMO Emergency | ![]() |
TMO, in coverage, in call | Standard TMO Emergency | ![]() |
Network Monitor, MS-MS | Emergency Alert | ![]() |
Network Monitor, Repeater | Standard DMO Emergency | ![]() |
Gateway operation, in coverage | Standard TMO Emergency | ![]() |
Repeater operation | Standard DMO Emergency | ![]() |
Option | Actions |
---|---|
Emergency Mode with Alarm |
|
Silent Emergency Mode |
|
Emergency Destination in Local Site Trunking (LST) |
Note: This is a Software Selling Feature.
|
Option | Actions |
---|---|
Group Call |
|
Emergency Private Call/ISDN |
Note: Available only when Emergency Private Call is enabled on your radio and the predefined ISSI is configured.
|
Emergency Hot Mic |
|
Emergency Alternating Hot Mic |
|
Predefined SSI and status number is configurable.
Short Data Service (SDS) features supports transfer of short data messages and precoded status transfer called Status Transfer Service (STS).
Short Data Service (SDS) message types | Functionality | DATA Type | |
---|---|---|---|
SDS Status | You can send a predefined Status message that can be associated with text string. The Status messages can be used by the system to send to your radio user Status information. | — | — |
SDS User Defined Data Types 1, 2, 3 | You can send or receive SDS fixed-length messages. | SDS Type 1 | 16-bit value |
SDS Type 2 | 32-bit value | ||
SDS Type 3 | 64-bit value | ||
SDS User Defined Data Type 4 with or without SDS Transport Layer (SDS - TL) |
|
SDS Type 4 | |
Predefined Templates (ATS Entry Prompt) | You can select a predefined entry prompt to send formatted SDS messages using a predefined destination address. | — | — |
The feature supports the following addressing modes:
The messages feature allows you to send, receive, and store and forward text messages. Messages can be protected from being deleted or being overwritten.
You can manage messages with the following messaging features. Collaborative Messaging and Radio Messaging System (RMS) are additional features. For configuration, check with your service provider.
Type of Short Data Service | Description | Typical Maximum Character |
---|---|---|
Short Text Message | Your radio is able to send, receive, and store and forward text messages. | 140 char |
Long Text Message | Your radio is able to send and receive Long Text Message with Switching and Management Infrastructure (SwMi), Individual Short Subscriber Identities (ISSI), or Mobile Station Integrated Services Digital Network (MS-ISDN). Sending long text messages to groups is not possible. This feature allows sending long text messages up to 1000 characters. Messages that are longer than 140 characters are divided and sent separately one after another. Your radio can reconstruct a long text message consisting of up to ten short messages. The maximum length of the message is 141–1000, which is the length defined in the codeplug. Your radio recombines the text segments independently of the order that they have been received to the correct order of the original message. The messages can be combined only if all their message reference numbers are correct, and the segmented receiver timer is still valid. When a recipient receives all the parts of the message, it displays as one on the screen. |
1000 char |
The following are the actions that you are able to perform with Messages:
Option | Action |
---|---|
Send | You can compose, edit, and send a message up to 1000 characters, depending on the setting. |
Messages can be sent to Group, Individual, and to External Subscriber Number. | |
Messages can be sent with a request for a received delivery report. | |
Receive | Incoming messages are identified with notification and quick access to read the message is provided. |
The incoming message can contain up to 1000 characters, depending on the setting. | |
Store and Forward | Save incoming and outgoing messages for editing later. Stored out-going messages are sent to the receiver when connection is restored. |
Collaborative Messaging | External devices connected through Bluetooth or cable can send and receive messages when your radio application is enabled. |
Radio Messaging System (RMS) | Receive and send messages through the TETRA network. The RMS Box is available in the Messages menu if RMS is enabled.
Note: This is a Software Selling Feature.
|
Buffer Full Overwrite Policy allows you to define how your radio handles received messages when the inbox is full.
When you receive a new Short Data Services (SDS) message and the buffer of the received messages is full, your radio acts according to the Buffer full overwrite policy. The options are:
You can select from a list of up to 4000 programmed alphanumeric aliases each of which corresponds to a status value. The valid range of uplink status values is a set of provisioned parameters. If your radio is not enabled with targeted status, the status value is sent over the air interface to the address of the selected group. Your radio recognizes the general status acknowledgment sent from the Switching and Management Infrastructure (SwMI) and the negative acknowledgment. In Trunked Mode Operation (TMO), if no status acknowledgment or negative acknowledgment is received, your radio retries sending the message. The number of retries and time to wait before retrying are provisioned parameters. You are notified of the delivery status. As there is no acknowledgment for Direct Mode Operation (DMO) status messages, you are notified only of sending the status message. Your radio does not initiate sending of status messages on a traffic channel.
If your radio is provisioned with the targeted status, the status value is sent over the air interface by default to the last sent target. You also have an option to specify a different individual or group to send the message to. In other words, you can send a Short Data Service (SDS) status message to a directly entered ID (for example, ISSI, GSSI, MSISDN). If your radio is not provisioned with the targeted status and you want to send an SDS status message, the following possible actions apply:
Your radio accepts status messages from addresses that it is monitoring. Your radio can be programmed with an appropriate text associated with each status value. Your radio notifies when a new status message has been received. On receiving an incoming status message, the stored text corresponding to the status value is extracted and placed in the text message buffer as a text message. Receiving a status causes your radio to display the message mail screen, which allows you quick access to read the message. A received status can be stored in your radio text message buffer.
The PEI provides access for external applications to send and receive status messages.
Your radio is provided with a feature that allows your service provider to send special text messages to the display.
The message is limited to 24 characters. The message stays on the home screen until a new home mode display message is received. Power cycle your radio to replace the Home Display message to the predefined one.
Delivery report types are available as standard report and short form report. Your radio can be provisioned to send a short-form SDS - TL receive report when the originator of the message allows short-form report.
The short-form report uses a specially designated 16-bit SDS status value instead of SDS-REPORT. Your radio can respond to a delivery response request automatically or manually although a selection of report types through radio HMI is available only in manual response.
Your radio supports SwMIs that employ store and forward service as indicated in the cell broadcast information. Your radio supports the use of a service center, which address is set in your radio. The store and forward operation is supported. However, your radio notifies you only on the successful sending of the message. Your radio does not wait for the report from the service center.
Downlink SDS messages types 1, 2, and 3 are always routed to the PEI when an AT application is registered. If no external application is registered, the message is discarded.
Short data messages stored in a radio are protected against any unauthorized access. The stored data includes messages in the Inbox, Outbox, and stored call out messages.
The required protection against any unauthorized access through the HMI, PEI, or unintentional access by other means is carried out through the special mechanisms. The encryption of stored messages preventing from accessing the memory directly and the user authentication protect SDS messages. Protected messages cannot be read on your radio HMI unless valid authentication occurs. For the user authentication, the existing radio PIN is used.
SDS messages received by your radio are encrypted before being stored in the Inbox. Store and Forward messages are encrypted before being saved in the Outbox.
Received call-out messages are encrypted before being stored in the Call-Out (CO) Box.
If you disable the PIN lock through the HMI or change the PIN, the protected messages are deleted. Before deleting the messages, you are prompted to ensure that the operation proceeds. If the PIN lock is changed through the PEI, all the protected messages stored in the Inbox, Outbox, and CO Box are deleted. On enabling your radio permanent disable, the access to the protected messages is lost.
End-to-end Encryption (E2EE) provides customers with a higher degree of confidentiality than existing TETRA air interface data encryption.
The TETRA standard supports the air interface security that provides protection of the air interface. The information flow inside the infrastructure is not secured. When you require data protection for your data going through the infrastructure, you need your entire transport path to be encrypted.
This entire path encryption is called E2EE. The source and the destinations are supplied with the mechanism for encrypting and decrypting.
In air interface encryption, the receiving Base Station decrypts data, which travels clear within the system domain. For E2EE, the transmitting radio encrypts the data, and the receiving radio or an E2EE terminator located in the infrastructure decrypts the data.
E2EE protects the SDS or SDS-TL data services both in Trunk Mode Operation (TMO) and Direct Mode Operation (DMO). The following TETRA data types are protected.
For short data applications, the source data can come from an external application or from a task internal to your radio, such as text messages or Global Positioning System (GPS). Your radio passes only the internal text messages and GPS data for encryption by its crypto-engine.
The encrypted short data service is established between two end points. One end point is terminated in your radio, and the other end point is terminated in a Short Data Encryption Gateway (SDEG) or another radio. The destination address specifies the encryption type, that is, whether the packets are transmitted as encrypted, clear, or dropped.
Your radio selects the E2EE mode for the outgoing text message according to the address association and requirements for the E2EE High Security Mode. Depending on codeplug settings, you can override the address association and select using the HMI menu whether an SDS is sent to a clear or encrypted contact (Group or Private Number).
Your radio supports the high security mode configurable using the configuration tool. In this mode, the association that binds the address to a given cryptogroup is always mandatory.
If no cryptogroup associations exist, this condition means that the keys are not loaded. In such situation, your radio discards any outgoing or incoming message that is encrypted. You are alerted when this situation occurs.
This feature can only be disabled using the Key Variable Loader (KVL).
When a radio fails to decrypt a received SDS message, it displays a notification including the Individual Short Subscriber Identities (ISSI) of the sender, and the reason for failure.
The Traffic Stealing feature enables your radio to send status or Short Data Services (SDS) in a voice call transmission. Your radio replaces the audio frame with the status or SDS payload.
Audio is impacted when traffic is stolen for sending status or SDS. The receiving radio can decode the status or SDS from the traffic and indicate it to the user.
The Shadow Groups feature offers a way of sending statuses to multiple destinations or recipients simultaneously. Each radio can store up to 500 Address Bundles (in TMO only).
Four types of Address Bundles are supported:
Shadow Groups (Address Bundle) is not supported via gateway.
This section contains information on viewing, accessing, and managing messages through the Messages Menu.
The New Message menu allows you to create and send new messages. You can also request for Delivery Reports upon sending a message to a recipient.
Option | Actions |
---|---|
Sending Messages to Private or Phone |
|
Sending Messages to Groups |
|
Sending Store and Forward Messages |
|
Contact your service provider to enable Delivery Reports.
Option | Description |
---|---|
None | No delivery reports are required. |
Received | Delivery reports are required when the recipient receives your messages. |
Consumed | Delivery reports are required when the recipient reads your messages. |
Both | Delivery reports are required when the recipient receives and reads your messages. |
Delivery Report Received Timing | Radio Behavior |
---|---|
Shortly after the message is sent |
|
After a longer period | Saves the Delivery Report and a copy of the message in the Outbox. |
After a longer period and functionality of the Delivery Report Notifications is configured by your service provider |
|
The inbox folder contains up to 100 new or old incoming messages, depending on the length of the messages. The Messages sub-menu indicates the number of the messages.
Option | Description |
---|---|
Read | To read the whole message. |
Back | To dismiss the message.
Note: If you dismiss the message, you can access the message later from the Inbox.
|
The Immediate Text Messaging feature enables your radio to receive and display text messages immediately. This feature is used for sending information of high importance from the console to radios.
When you reply or forward an immediate text message, the message is sent as a normal text message.
When your radio receives more than one immediate text message, the latest received immediate text message is displayed. All previous immediate text messages in the Inbox are not prompted.
If your radio is in the PIN Lock state, an immediate text message is displayed after you enter the correct PIN. The message remains on the screen until you press the End/Home key.
The Embedded Number feature allows you to call a number embedded in the message in the Inbox or Outbox folder. You can also start a group call with the message sender of a talkgroup. You can save the number of the sender or embedded number from the message to a new or existing contact.
Contact your service provider to enable the Embedded Number feature.
Option | Actions |
---|---|
Saving as a new contact |
|
Saving as an existing contact |
|
The outbox stores up to 100 sent messages arranged chronologically.
Option | Actions |
---|---|
Saving the message as a template |
|
Deleting the message |
|
Deleting all messages in the Inbox or Outbox |
|
Invoking the edit screen with the original message as default text, and the message originator as the recipient |
Note: Applicable only for Inbox.
|
Invoking the edit screen with previously entered text to the same recipient |
|
Invoking the edit screen with an old message and send it to a different recipient |
|
Refreshing the list of messages to display new messages | Select Refresh. |
Displaying the date and time of the message when it is in one of the following statuses:
|
Select Delivery Status.
Note: Applicable only for Outbox.
|
Protecting the message and avoid deleting or overwriting it | Select Protect. |
Removing protection from the message | Select Unprotect.
Note: Message protection is enabled in the Inbox and Call Out Inbox. You can only delete unprotected messages.
|
The Call-Out (CO) Box contains incoming and outgoing Call-Out messages. Your radio plays a Call-Out tone according to the configured indication profile. The indication profile is configured based on the severity level of a matching Group Short Subscriber Identity (GSSI) and Sub-Address Group Call-Out.
Clicking Select on a Call-Out message headline displays more detailed information on the item.
When your radio is in normal mode, you are able to browse through all messages in the CO Box. If your radio is in Call-Out mode, you can only browse through the information regarding the currently ongoing Call-Out message.
This is a Software Selling Feature.
This feature is only available when enabled by your service provider.
Contact your service provider to enable the Send RMS/FMS menu item.
The Wireless Application Protocol (WAP) is used to access the mobile web from a radio through a WAP browser. The WAP Push feature allows WAP content to be sent to a radio. WAP Push messages are encoded messages that include links to WAP addresses.
A template box stores user-defined message templates.
This feature allows you to manage your saved templates.
Option | Actions |
---|---|
Viewing the template | Select View. |
Deleting the template | Select Delete. |
Editing the template |
|
Editing the name of the template |
|
This feature allows you to send your saved templates.
Option | Actions |
---|---|
Sending the message to a talkgroup | Select the required talkgroup from the TalkGroup List. |
Sending the message to an address in your contact list |
|
Sending the message to a contact or talkgroup that is not configured in your radio |
|
Predefined message templates are programmed into your radio. You are allowed to perform limited edit operations on the predefined template. You can send it, but you cannot store the edited template or erase it from the predefined template list.
Option | Actions |
---|---|
Viewing the template |
|
Editing the template |
Note: You are only allowed to replace the existing text.
|
Sending the template |
|
There are two types of status messages: statuses and targeted statuses. Your service provider determines which type is enabled on your radio.
Option | Actions |
---|---|
Viewing a status message number |
|
Sending existing status messages in your radio |
|
Sending status messages using a status number or if the status list is empty |
|
Option | Actions |
---|---|
Sending to a private number |
|
Sending to a talkgroup | Select the required talkgroup from the TalkGroup List |
The Additional Address feature allows your radio to send Radio Messaging System (RMS) messages and Local Information Protocol (LIP) reports to additionally defined recipients.
Option | Actions |
---|---|
Enabling or disabling Additional Address |
|
Selecting additional addresses |
|
Viewing additional addresses |
The display shows the Alias, the ISSI/ITSI/GSSI, and the Status of the address (Pre-Defined or User Defined). |
Entering new additional addresses |
The new alias appears in the list of available aliases. There is no possibility to have two Additional Address items with the same Additional Address Alias. |
Editing additional addresses |
Note: Applicable only for User-Defined positions.
The changed alias appears in the list of available aliases. There is no possibility to have two Additional Address items with the same Additional Address Alias. |
Deleting additional addresses |
Note: Applicable only for User-Defined positions.
|
If your radio is provisioned with the Calling Line Identification Presentation (CLIP), the calling party number is transported as part of the incoming call setup signaling.
Also the calling party number is shown on your radio display. If the calling party ID is programmed in your radio with a corresponding name, the name is displayed in addition to the number.
If the calling party number is not present in the incoming call setup signaling, a blank line is displayed.
This supplementary service allows your radio to send Dual-Tone Multi-Frequency (DTMF) tones to both the internal and the external network during the call (conversation). It is only possible to send DTMFs when in a full duplex call.
This feature allows you to communicate with an automated answering device (for example, the voice mail or answering machine) during an on-going private, phone or Private Automatic Branch Exchange (PABX) call.
While in an on-going private, phone, or PABX call, press the DTMF keys (0-9, *, #). When pressed, the DTMF key sounds a tone and the entered digit is displayed on the screen.
This feature is enabled by default. You can disable this feature in the codeplug.
If you are using Direct Mode Operation (DMO), you are recommended to apply DMO SCK for data confidentiality.
A Call-Out is an alert sent to one or many recipients when an incident requires immediate attention. The Call-Out message can include an instruction to use a different talkgroup during the Call-Out or remain on the attached talkgroup. You can select from a list of up to 1120 programmed alphanumeric aliases each of which corresponds to a status value.
The types of Call-Out alerts are:
Only emergency mode has a higher priority than Call-Out. However, if your service provider configures Emergency Calls to be ignored during Call-Out mode, your radio rejects Emergency Calls with no notification. When you receive an alert, the following responses are available:
You can address a Call-Out alert by:
Your radio plays a Call-Out tone according to the configured indication profile. The indication profile is configured based on the severity level of a matching Group Short Subscriber Identity (GSSI) and Sub-Address Group Call-Out.
All incoming and outgoing Call-Out messages are stored in CO Box (Call-Out Box) and can be managed through the Human-Machine Interface (HMI). You can protect Call-Out messages from being deleted or from the overwriting policy of your radio. The overwrite policy deletes the outdated one on the receipt of a new Call-Out message. When a new Call-Out arrives, the new Call-Out overrides the old Call-Out, even if it has not been responded. An ongoing Call-Out overrides the old one in any phase of the Call-Out alert. Also, the overwrite policy deletes unprotected Call-Out messages first before deleting protected ones.
There is a two-level structure for the alerts. The first level is the main alert list, and the second one are all the messages associated with the alerts. Both lists are displayed chronologically with the newest on top. The capacity of the CO Box is 100 Call-Out alerts and 100 messages (incoming/outgoing).
In normal mode, you can browse the CO Box and read all the Call-Out messages. In the Call-Out mode, you can only read the ongoing Call-Out messages.
The Call-Out service functions in two main phases:
Contact your service provider to enable the Call-Out Availability feature.
The Horn and Lights function allows your vehicle to alert you of an incoming important message.
Pressing the External Alarm Key key toggles the horn and lights feature. When enabled during ignition off, your vehicle horn sounds and the lights flash to announce an incoming private or phone call.
The contacts feature offers “address book” capabilities on your radio. Each entry matches the alias (name) and ID (number) that are used to initiate a call.
Each contact entry requires the following information:
Contacts from your radio can be placed into multiple folders inside your address book. You can edit a folder name when creating the folder, or while adding or editing a new contact (if configured).
Contact entries are sorted alphabetically according to entry alias. Each alias are associated with up to five IDs of different call forms.
The Contact List supports a maximum capacity of 2,000 Contacts. The list can store up to 1,000 associated Private, and 1,000 associated either Phone or PABX numbers distributed among the contacts.
Your radio provides editing capabilities to the address book to allow adding or deleting entries. Your radio also provides the possibility to view the number of used and free address book entries.
The address book is also accessible through PEI. Using the PEI enables you to read, write, and modify contact list entries using AT commands.
You can also use the Left and Right Navigation keys to select the type of contact.
If Private is selected, you can set the hook method for Simplex and Duplex calls (if the respective Private Call Hook Customization is enabled).
Checking Capacity allows you to see how many numbers are stored in your radio.
Security menu stores all your security settings.
The Terminal Equipment Identity (TEI) is a unique identification number programmed in your radio at the factory. TEI cannot be later modified.
PIN Protect allows you to configure PIN code authentication the next time your radio is turned on. The PIN code protects your radio against unauthorized use.
If you are unable to unlock your radio, you can only send or receive Emergency Calls and adjust the volume level with the Rotary Knob.
Each time you turn on the terminal, a PIN code is required.
Keypad Lock lock the keypad on your radio.
Option | Description |
---|---|
On | Enables a keypad lock on your radio the next time your radio is turned on. |
Off | Disables keypad lock on your radio the next time your radio is turned on. |
Authentication establishes a level of a trust between a radio and Switching and Management Infrastructure (SwMI). It is a challenge-response result protocol between two parties based on their common knowledge of a secret key (K) to verify the identity of each party.
The SwMI Authentication Center (AuC) provides a single K for authentication, which is shared only with your radio. The SwMI always initiates Authentication. If set by the service provider, your radio can also authenticate the SwMI.
Air Encryption is a feature that enables encryption of entire communication between your radio and infrastructure, which results in increased security of calls, messages, and data.
Your radio supports TETRA Air Interface Encryption (AIE) using the standard TETRA public encryption algorithms, as defined in TETRA Security ETS 300 392-7, TEA1, TEA2, and TEA3. The focus of cryptography in TETRA is the encryption key. TETRA AIE provides 12 0008 key combinations.
TETRA TMO has three classes of encryption:
TETRA Direct Mode Operation (DMO) has two classes of encryption: Class 1 and Class 2.
Enhanced Security consists of Trunked Mode Operation (TMO) Air Interface Encryption class 3G and DMO class 2.
The security features supported in your radio depend on the security mode.
Security Feature | Mode | |||
---|---|---|---|---|
Security Class 1 | Security Class 2 | Security Class 3 | Security Class 3G | |
Radio Initiated Authentication | Not Allowed | Not Allowed | Not Allowed | Not Allowed |
SwMI Initiated Authentication | Optional | Optional | Mandatory | Mandatory |
Mutual Authentication | Optional | Optional | Optional | Optional |
Over-the-Air-Rekeying (OTAR) | N/A | Optional | Mandatory | Mandatory |
SCK AIE | N/A | Mandatory | N/A | N/A |
DCK AIE | N/A | N/A | Mandatory | Mandatory |
GCK AIE | N/A | N/A | N/A | Mandatory |
In the current release, your radio does not support the following security features:
Your radio can be configured as a clear radio. In such a case, your radio identifies itself in registration as a Security Class 1 radio and does not support encryption. A Security Class 1 radio does not contain any encryption algorithms in its software.
Your radio supports static Air Interface Encryption (AIE) using a set of up to 32 Static Cipher Keys (SCK) shared by the Switching and Management Infrastructure (SwMI) and all authorized radios.
Your radio then determines which static keys to use based on the SCK Number (SCKN) and SCK version number (SCK-VN) broadcast by the SwMI. A radio can be configured to support static key encryption. In such a case, it identifies itself in registration as a Security Class 2 radio, and attempts to negotiate Security Class 2 encryption. Each radio then uses either the TEA1 or the TEA2 (TEA 3 for Asia and Pacific) Key Stream Generator (KSG) algorithm. Each radio contains only one of those algorithms in its software.
When Security Class 2 Encryption has been negotiated, encrypted PDUs are encrypted using SCK.
In Direct Mode Operation (DMO), the system manager may choose the SCK and the key may be distributed from the Trunked Mode Operation (TMO) SwMI using the Over-the-Air Rekeying (OTAR) mechanism or provided manually using Key Variable Loader (KVL).
Derived Cipher Key and Common Cipher Keys Encryption (DCK/CCK) are required to prevent overexposure of key material. Existing encryption systems use Static Cipher Keys (SCK), where one key is used for all radios and all communications.
Key material is often exposed and SCK logistics of changing keys consist in programming all radios and Base Stations. DCK is used for individually addressed TM-SDU (Service Data Unit). DCK/CCK encryption provides Derived Cipher Key (DCK) for uplink (from your radio to the BTS) communication and Common Cipher Key (CCK) for downlink (from the BTS to your radio) group communication. The DCK is derived from either the one-way or mutual authentication process and the CCK is received during the registry.
Your radios supporting the dynamic key encryption identify to the system as Class 3 radios during registry and attempt to negotiate Class 3 encryption. A Class 3 radio supports group addressed signaling and group communication traffic encryption using CCKs as well as encryption of uplink and down link individually addressed signaling messages and individual call traffic (private or phone) using its DCKs. Your radios support Over the Air Rekeying (OTAR) of the CCK by the system.
A clear radio can transmit and receive from encrypted radios. The system informs the encrypted radios that the communication is with a clear radio and they switch to clear operation. Class 2 and 3 radios can only act as described if they are allowed to operate in a lower class.
For the Security Class 3G, the system allows grouping addressed signaling and dedicated group call traffic encryption using Group Cipher Keys (GCK) to cryptographically isolate talkgroups.
The downlink signaling is encrypted using Modified Group Cipher Key (MGCK) that is cryptographically derived from the Common Cipher Key (CCK) associated with the serving cell and the GCK associated with a given talkgroup. The Switching and Management Infrastructure (SwMI) does not change GCK and CCK simultaneously. Whenever a GCK change occurs, CCK changes are frozen for this time period.
The Derived Cipher Key (DCK) is derived from either the one-way or mutual authentication process and the CCK is received during registry, whereas the GCK is received through Over-the-Air Rekeying (OTAR) mechanism only.
Your radio supports over-the-air and manual provisioning of key associations that link a GCK to one or more Trunked Mode Operation (TMO) talkgroups, and manual provisioning of Key Association Group (KAG) to one or more Direct Mode Operation (DMO) talkgroups.
The system can provide the ability for the operator to group contiguous ranges of TMO Short Subscriber Identity (SSI). This case occurs where any talkgroup residing within the address range is assigned using the same GCK association. These ranges referred to as Key Association Ranges (KAR), are used to convey the TMO talkgroup and GCK relationships to the relevant SwMI and radios responsible for GCK functions.
Over-the-Air-Rekeying (OTAR) is a feature that allows operators to centrally manage and distribute the encryption keys used by the subscriber radios for voice and data encryption. With OTAR, you are able to plan, generate, store, track, and maintain all encryption keys for the entire radio network using one central system. OTAR also allows you to change encryption keys frequently, which enhances the security.
The SwMI can support the group OTAR feature. Where supported, the SwMI groups radios that share the same set of cryptographic key material into a specific CMG. Any radio belonging to the same CMG is addressed using a CMG GTSI. The primary purpose of the addressing is to transmit group OTAR messages conveying TM-SCK, DM-SCK and/or GCK. Any radio that supports TM-SCK group OTAR, DM-SCK group OTAR, or GCK group OTAR is assigned to a specific CMG.
Each CMG has a designated specific GSKO. The system deploys over-the-air a CMG GSKO (and CMG GTSI) to each radio belonging to the CMG. The GSKO is used as the sealing key for TM-SCK, DM-SCK, and GCK, when sent across the air interface. The SwMI can perform scheduled transmissions of the future TM-SCK addressed to each CMG. Your radio requesting a TM-SCK triggers the site to schedule additional transmissions of the requested TM-SCKs. These transmissions are addressed to either the CMG GTSI that your radio belongs to or its ITSI.
The SwMI can perform scheduled background transmissions of the future GCKs addressed to each CMG. Your radio requesting for a given GCK triggers the site to schedule additional transmissions of the current and the future versions associated of the requested GCK. These transmissions are addressed to either the CMG GTSI that your radio belongs to or its ITSI.
The SwMI can perform scheduled background transmissions of the current and the future DM-SCK addressed to each CMG. Your radio requesting for a DM-SCK triggers the site to schedule additional transmissions of the requested DM-SCK. These transmissions are addressed to either the CMG GTSI that your radio belongs to or its ITSI.
A Class 2 or Class 3 radio can operate on a lower class Switching and Management Infrastructure (depending on configuration). A radio that is provisioned not to allow operation on a lower class Switching and Management Infrastructure (SwMI), does not register on such a cell.
A Class 2 or Class 3 radio moves to a cell that supports a Static Cipher Keys (SCK), Common Cipher Keys (CCK), or Group Cipher Keys (GCK) that your radio possesses, applies Air Interface Encryption (AIE) to the registration Protocol Data Unit (PDU). If no acknowledgment is received, your radio sends the registration in clear.
A Class 2 or Class 3 radio that is involved in a clear communication provides a visual and an audible indication informing that the communication is not encrypted (if enabled by the service provider).
If configured by your service provider, your radio plays a sound and displays Call & Data Not Encrypted when encryption is on and you receive a clear call (unencrypted). This feature provides service confidentiality between you and the system.
In the TMO Mode, when Air Encryption is enabled on your radio but cannot be supported due to an infrastructure failure, the following icon appears on the display: . When encryption is not available in the DMO Mode, your radio displays
.
Your radio stores all the keys, Static Cipher Keys (SCK), Common Cipher Key (CCK), Derived Cipher Key (DCK), or Group Cipher Keys (GCK), in a sealed manner in nonvolatile memory of your radio. However, they are not stored in the codeplug.
Your radio supports loading of the SCK keys manually using the Key Variable Loader (KVL). By using a special key combination, you can delete the cipher keys in your radio. Depending on the configuration, you may erase either all keys or only the short-term keys.
Key (K) is a secret key that the infrastructure uses to authenticate your radio in the system providing service confidentiality between your radio and the system. Static Cipher Key (SCK) is a secret key used for the Air Interface Encryption Class 2. SCK is used to encrypt calls and data in Trunked Mode Operation (TMO) and Direct Mode Operation (DMO). The SCKs used in TMO are called TMSCKs, and SCKs used in DMO are called DMSCKs.
Option | Actions |
---|---|
K Validity | Your radio displays:
|
TMSCK Validity | Your radio displays:
|
DMSCK Validity | Your radio displays:
|
DMO SCK |
Important: Changing this setting can cause your radio to operate incorrectly.
Note: This is a Software Selling Feature.
|
The Secure Direct Mode Operation (DMO) feature guarantees key ciphered transmission in the DMO.
When DM-SCKs are provided by OTAR, you are informed in case your radio does not contain the complete set of SDMO keys. Whenever your radio enters DMO and your radio does not possess past and present DM-SCKs for all provisioned KAG and/or it has not yet successfully received SCK Subset Grouping Type, SCK Subset Number, and SCK-VN information from the SwMI, then your radio:
Your radio provides SDMO status information to the user from the MMI DMOSCK Validity submenu inside the Security menu (present only when configured in the codeplug):
Your radio supports system management of SDMO keys. The SDMO operated device radio includes the configuration of the DM-SCKs used by SDMO, the current active SCK Subset Number, and the Version Number information to organize key schedules. Your radio considers the last received variant of this information PDU as the most accurate indication of SDMO key configuration.
DMO SCK can only be used if Enhanced Security feature is purchased.
The TETRA standard supports air encryption.
The End-to-End Encryption (E2EE) feature resolves this issue by encrypting the voice information before it is packed into the PDU. This message is also encrypted according to the over-the-air encryption of the TETRA standard. Thus, when the Base Station decrypts the PDU containing voice information, the voice part remains protected by encryption until the called radio receives the voice and decrypts it.
The Motorola Advanced Crypto Engine (MACE) and BSI encryption carry out voice encryption. The crypto engine takes the voice stream and encrypts this stream using a set of keys. Likewise, the crypto engine takes encrypted voice stream and using the same keys decrypts back into clear voice.
The encryption of voice and data can be carried out using a dedicated SIM card reader.
In the end-to-end encryption feature, your radio notifies and informs whether the call, being made or received, is voice-encrypted. Your radio also provides with means to select a different key, delete keys, request new keys and change the encryption mode of non-defined private calls.
Your radio supports BSI encryption in full duplex calls.
This feature is relevant for group calls and private calls in TMO and DMO.
The SIM is an integrated circuit card that holds a filing system and an application.
There are two types of SIM security features:The security of the SIM card is ensured by the means of the following security functionality groups:
Security Functionality Groups |
---|
Voice End-to-End Encryption (E2EE) and related key management |
Network access parameters and authentication |
Key management for Air Interface Encryption (AIE) |
Operational Tactical Address (OPTA), modification, encryption, and transfer |
AES for E2EE of SIM Interface and SIM-Terminal Authentication |
The application performs the following actions:
Actions |
---|
Generation of Key Stream Segments (KSS) |
Synchronization for E2EE |
TETRA authentication algorithm based on K key on the SIM |
Key management for E2EE keys |
SIM interface encryption and authentication using the AES |
The filing system holds the following items:
Items |
---|
Network access parameters as Individual Tetra Subscriber Identity (ITSI) |
Security class definition and authentication definition |
Integrated circuit card identifier |
SIM version number |
OPTA |
The E2EE keys are also kept on the SIM. However, they are accessible for the SIM application only, thus E2EE key management is transparent to your radio.
The keys for AIE remain on your radio. The SIM application handles AIE key management. SECTRA SIM does not support handling AIE key management.
A dispatcher can disable or enable your radio remotely.
When disabled, your radio does not participate in any voice call, Short Data Service (SDS), or packet data activity and ignores all supplementary services sent on the down link. All visible and audible indications are disabled, and your radio appears to be turned off. All user inputs, such as key presses, are ignored, and the PEI interface is closed.
Your radio continues to perform mobility management functions, such as roaming, to facilitate subsequent enabling or further disabling.
Your radio stores the disabled or enabled state in the codeplug, so the unit remains in that state after turning on.
If your radio is in the disabled state, and receives an appropriate TETRA signaling for subscription enablement with the correct Short Subscriber Identity (SSI) and Mobile Network Identity (MNI), it restores to its normal operative state.
The TEI Query feature provides TEI information to the infrastructure during registration. This allows the dispatcher to disable radio by sending an appropriate TETRA signaling for equipment disable with the correct TEI for this radio. Replacing the SIM card does not activate your radio. TEI Query feature is only available on GMOI network.
If your radio is in the equipment disabled state, and receives an appropriate TETRA signaling with the correct TEI, your radio restores to its normal operative state (if the subscription is also in the enabled state).
Radio Permanent Disable and Radio Permanent Disable v2 are features that are mutually exclusive.
Permanent disabling is intended to protect a network from being attack from a compromised or faulty radio. It can be used when your radio has been compromised, or has been suspected of compromise for a long time. It is a one-way function and no equivalent enable is available. Then your radio should be recovered and reprogrammed before being used again by the service provider.
When your radio is permanently disabled, it becomes inoperable.
The permanent disable should be invoked when it has been determined that a radio is unrecoverable. When a radio has been lost or stolen, the first step always is to stun your radio using temporary disable.
The permanent disable should be used with the deletion of the user radio record in the User Configuration Server and the deletion of the K-REF association of the disabled radio in the Provisioning Center and the Authentication Center. This deletion ensures that subscriber information is not downloaded into the Home Location Register if a restore of the UCS is performed.
The system operator has to also ensure that your radio K-REF association is also removed from the other Authentication Centers in the network, in cases where the K-REF pairs are duplicated across the network.
If this association is not removed, your radio could be assigned a new home zone that lies in a cluster where the K-REF association has not been deleted.
Radio Permanent Disable and Radio Permanent Disable v2 are features that are mutually exclusive.
Similar to permanent disable, once your radio is disabled using the permanent disable v2, it cannot be recovered over the air. When your radio accepts the permanent disable command, and if the permanent disable v2 flag is enabled in the codeplug, your radio appears to be inoperable.
Unlike in the permanent disable, a permanent disabled v2 radio can be re-enabled using the software selling dongle. If you have the software selling dongle, you can read the codeplug and clear the permanent disable flag.
Your radio has a facility that ensures that the code and data flashed in your radio is authentic and has not been altered.
The hardware forces the High Assurance Boot (HAB) module to run at boot time. The module checks if all software comes from a trusted source. Your radio is checking the signature of the code and data segments present in your radio using a public/private key mechanism.
If the HAB authentication of the flashed software fails, it does not allow your radio software to run.
This feature enables you to completely shut down all visible and audible alerts and notifications, making your radio unnoticeable even in a silent and dark environment.
All audio activities are suppressed to the built-in speaker and mic, and the audio is routed to and from the accessory only.
Your radio turns on in the mode set before turning off. If Covert Mode is enabled before turning off, your radio turns on in Covert Mode.
When Covert Mode is turned off, all the changed settings are reverted to the previous state.
When using the Covert Mode, a low audio accessory must be connected to your radio. The correct low audio accessory is the GCAI Handset, or the older style handset connected through the junction box.
This feature can be used as a One-Touch Button.
Option | Description |
---|---|
On |
|
Off |
|
The Short Data Service (SDS) Remote Control is a feature that enables remote control and configuration of your radio using special SDS messages. The Status Remote Control is a feature that provides limited control of your radio. Only one type of remote control can be active on a radio, either the SDS or the Status.
The SDS remote control feature enables controlling a radio through Air Interface using SDS - TL bearer service. A controlling terminal, for instance, a controlling radio or Switching and Management Infrastructure (SwMI) controlling terminal, sends the SDS remote control messages with AT commands to a radio for execution. The SDS remote control functionality works in both Trunked Mode Operation (TMO) and Direct Mode Operation (DMO), and the remote control PDUs are sent using Terminal Equipment (TE).
The remote control messages can be sent to a group or individual radios. The messages can be sent both in TMO and DMO (including the Repeater Mode) by any radio capable of controlling other radios. A controlled radio receives over the air control information using SDS type 4 with Transport Layer (TL) on the specific PID number defined in the codeplug. If the received control message is originated from one of the Individual Short Subscriber Identities (ISSI) present on your radio authorized ISSI list, your radio executes the received command and sends a response. If configured by service provider, upon the reception of SDS Remote Control Service (AT command) request, your radio gives an audio-visual notification.
Your service provider has two modes, which can be configured for your radio:
For more information on these modes, check with your service provider.
Status Remote Control provides limited control of your radio, unlike SDS Remote Control. The following tasks can be assigned remotely to a radio:
The Setup menu allows you to change the general configuration on your radio.
Option | Description |
---|---|
Duplex | To set a new ring style for all incoming duplex calls. |
Simplex | To set a new ring style for all incoming simplex calls. |
DMO Simplex | To set a new ring style for all incoming Direct Mode Operation (DMO) simplex calls. |
Option | Description |
---|---|
Voice | Sets the volume level for voice. |
Duplex | Sets the volume level for duplex ringtones. |
Simplex | Sets the volume level for simplex ringtones. |
Keypad | Sets the volume level for keypad tones. |
Tones | Sets the volume level for alert tones. |
Your service provider sets the available list of languages.
You can set up your radio to transmit and receive data from the external device.
Connect your radio accessory connector to an external device using the PMKN4104 cable.
The external device must run an application complying with TETRA standards.
Enter Trunked Mode Operation (TMO) only and not Transmit Inhibit Mode (TXI).
Option | Description |
---|---|
Voice Only | Your radio receives and transmits voice calls only. |
Data Only | Your radio acts as a modem. Your radio rejects incoming and outgoing voice calls (except for Emergency Calls), status, and text messages. |
Voice & Data | Your radio acts as a modem but voice calls have priority over data calls and can interrupt them. |
This menu item allows you to adjust your radio audio settings.
You can adjust the audio quality and audio parameters of your radio according to your working environment. For example, an airport worker may experience different audio quality when working outside the airport with loud noise and inside the airport with less noise at the same time.
Audio profiles provide an easy way to adjust audio settings to match existing working conditions, such as high noise environments.
You can adjust the following settings using audio profiles:
There are 10 audio profiles which can be enabled and configured using CPS.
Audio profiles can be selected by navigating through your radio menu or by selecting a programmed One-Touch Button.
The name of the active audio profile can optionally be displayed on the idle screen. This is part of the Configurable Idle Screen feature.
The Transmit Automatic Gain Control (TX-AGC) provides flexibility in terms of operating environment. The TX-AGC allows you to transmit from a radio both indoor and outdoor without having to change a profile. The TX-AGC provides normalized sound levels to the receiving party.
Your radio diverts the audio to different connected audio accessories for the incoming and outgoing audio. For example, your radio may divert the audio to the call recorder output.
The audio routing is configured in the codeplug Various events, as for example placing an accessory on-hook, affect the audio routing.
Your radio has the following routing schemes.
The table lists the types of audio route that are available for your radio.
Audio Route Types | |
---|---|
1a | Handset Front-head |
1b | Handset Back-head |
1c | Handset Rear Accessory Connector (RAC)
1Not available with Multi Radio Control feature enabled.
|
2 | External Speaker |
3a | Hands-free Microphone Back-head |
3b | Hands-free Microphone RAC |
4a | Handheld Microphone Front-head |
4b | Handheld Microphone Back-head |
4c | Handheld Microphone RAC
1Not available with Multi Radio Control feature enabled.
|
5 | Line-In |
6a | Hearer Speaker Microphone (HSM) Front-head |
6b | HSM Back-head |
6c | HSM RAC
1Not available with Multi Radio Control feature enabled.
|
7 | Expansion-head Microphone
2Not available with Multi Radio Control or Dual Control Head feature enabled.
|
8a | GCAI Headset or Personal Hands-Free (PHF) Front-head |
8b | GCAI Headset or PHF Back-head |
8c | GCAI Headset or PHF RAC
1Not available with Multi Radio Control feature enabled.
|
9 | Bluetooth Headset |
The table lists the available audio routing schemes.
Call Type | Answering Method | Audio Routing |
---|---|---|
Full Duplex Private Call (FDPC) / Phone / PABX | Perform one of the following actions:
|
To the hands-free microphone, if configured. Applicable only for:
|
To the handset taken off-hook. Applicable only for:
|
||
To the HSM/ HSM2 if connected (with or without a secondary accessory). Applicable only for:
|
||
To the GCAI headset / PHF. Applicable only for:
|
||
To the line-in rear accessory, if configured by your service provider. Applicable only for:
|
||
To external speaker. | ||
Take the handset off-hook. | To handset taken off-hook. | |
Half Duplex Phone Call (HDPC) | Press the Earpce softkey. OR FDPC had been initiated and modified to HDPC by the SwMI. |
The routing is as follows:
|
FDPC / Phone / PABX and HDPC | Press PTT on the handset (On-hook). | To the external speaker. |
Press PTT on the handset (Off-hook). | To the handset PTT is pressed. | |
Press PTT on the handheld microphone (On / Off hook). | To the handheld microphone PTT is pressed. | |
Press PTT on the hands-free microphone. | To the hands-free microphone associated with the pressed PTT. | |
Press external PTT, when Line-in rear accessory is configured by your service provider. | To the line-in and to the external speaker. | |
Press PTT on the HSM. | To the HSM PTT is pressed.
Note: For HSM RAC, only applicable if junction box selection is enabled.
|
|
Press PTT on the GCAI headset / PHF. | To the GCAI headset / PHF PTT is pressed.
Note: For GCAI headset / PHF RAC, only applicable if junction box selection is enabled.
|
|
HDPC auto-answer. | The routing is as follows:
|
|
Press expansion-head PTT. | To the expansion-head microphone, and to the external speaker. | |
Using AT commands (virtual PTT). | To one of the following routes, by priority:
|
|
Group Call | Not applicable. | The routing is as follows:
|
The table lists the available PTT and Hook interactions for Group calls.
Active Audio Routing | Event | Next Audio Routing |
---|---|---|
Any accessory with hook signal | GCAI active accessory is placed on-hook. | If Accessories Options is enabled by your service provider, audio routing follows 'Group Call' in Audio Routing Schemes.
7Press PTT to transmit.
8For radios with Dual Control Head feature enabled only. The Key Press Token rules apply when PTT pressed is associated with the other control head than the current active accessory is associated with.
|
GCAI active accessory connected to GMLN7825_ Junction Box is placed on-hook. | If Accessories Options is enabled by your service provider, audio routing is routed through the hands-free microphone on the RAC and the associated external speaker. | |
An inactive handset is placed on-hook. | The audio routing follows Audio Routing Schemes. | |
Any | PTT from any handset placed on-hook. | Receiving audio is routed to the external speaker associated with the same control head as the handset. This action does not activate any microphone.
7Press PTT to transmit.
8For radios with Dual Control Head feature enabled only. The Key Press Token rules apply when PTT pressed is associated with the other control head than the current active accessory is associated with.
9The associated external speaker state (On / Off) does not change. If the speaker is disabled, receiving audio will not be heard. The state of the external speaker can be toggled On or Off at any time by pressing the Speaker On / Off button.
|
PTT from any handset taken off-hook or from any other accessory (independent of hook state). | Audio routing follows 'Group Call' in Audio Routing Schemes. | |
PTT through AT commands. | Audio routing follows 'Using AT commands (virtual PTT)' in Audio Routing Schemes. | |
Any handset is taken off-hook. |
|
|
GCAI handset connected to GMLN7825_ Junction Box is taken off-hook. | If the previous active accessory is a hands-free microphone on RAC, audio is routed through a GCAI handset. Otherwise the routing remains unchanged, unless PTT is pressed. |
This feature allows you to adjust the audio parameters of your radio in its current operating environment.
You can set the volume of your radio to Individual or Common.
Option | Actions |
---|---|
Individual | Select Menu → Setup → Set Volume.
Note: You can use the steps above to set volume to Voice, Duplex, Simplex, Earpiece, Speaker, and Keypad per your preferences.
|
Common | You can set one value for all the items in Menu → Setup → Set Volume. |
Contact your service provider to enable a tone pack.
Option | Actions |
---|---|
Keypad Tone |
|
All Tones |
|
Tone indication when pressing the PTT button |
|
Tone indication when a recipient is ready to receive transmission |
|
Tone indication for missed calls, unread messages, and low battery level |
|
Option | Actions |
---|---|
Adjusting the font level |
|
Enabling or disabling large idle font on the home screen |
|
Setting the extended status icons |
|
Setting the screen saver |
|
Setting the backlight |
|
Enabling or disabling the wallpaper |
|
Option | Actions |
---|---|
Displaying the time and date on your home screen |
|
Formatting the time |
|
Formatting the date |
|
Setting the time and date manually |
Note: The offset value is adjusted with 15 minute steps, up to 14 hours ahead or behind.
|
Setting automatic updates for the time and date |
|
Use this menu item to determine which microphone has priority during Alternating Hot Microphone or Ambience Listening.
If you connect an IMPRES accessory, your radio detects and recognizes the accessory automatically. If you connect a CORE, Other (for example, a third-party accessory), or Secondary accessory (for example, an earpiece connected to a Remote Speaker Microphone (RSM)), your radio can detect the connection but manual selection is required at the Accry Setup menu.
The Accry Setup menu contains the supported accessories, represented by their Model Number as defined by the related Audio Device Descriptor (ADD). The ADD is a set of parameters in your radio that defines the audio settings, such as gains and filters settings, for each accessory.
Active Accessory (Accry) Type Setup allows you to manually configure audio accessories that do not install automatically after plugging them in. Accessories intended for the control head and the transceiver differ and are configured separately. The Accry Setup menu contains the supported accessories, represented by their Model Number as defined by the related Audio Device Descriptor (ADD). ADD is a set of parameters in your radio that defines the audio settings, such as gains and filters settings, for each accessory.
Option | Description |
---|---|
Control Head Accry | Higher priority is given to the microphone connected to the control head. |
Transceiver Accry | Higher priority is given to the microphone connected to the transceiver. |
Control Head Accry | Higher priority is given to the microphone connected to the control head. Applicable to RECH. |
Transceiver Accry | Higher priority is given to the microphone connected to the transceiver. Applicable to RECH. |
Front Accry | Higher priority is given to the microphone connected to the front accessory connector. Applicable to TSCH. |
Rear Accry | Higher priority is given to the microphone connected to the rear accessory connector. Applicable to TSCH. |
Volume Control (Cntrl) allows you to determine which audio output device, speaker, or earpiece to adjust when you turn the Rotary Knob.
This menu item allows you to manually configure audio accessories that do not install automatically after plugging them in. Accessories intended for the control head and the transceiver differ and are configured separately.
Option | Actions |
---|---|
Configuring Bluetooth Headset Accessories | Select Setup → Accry Setup → Bluetooth Headset. |
Configuring Control Head Accessories |
|
Configuring Transceiver Accessories |
|
Option | Description |
---|---|
Book on Accept | Your radio accepts all book on requests. |
Book on Reject | Your radio rejects all book on requests without any notification. |
Option | Actions |
---|---|
Setting the mode for the Rotary Knob |
|
Setting the lock function for the Rotary Knob |
|
Setting the Rotary Knob function when the keypad is locked |
|
Enabling or disabling continuous scrolling in a talkgroup list |
Note: Only when Wrap Around is set to On and the Scroll Range is set to Scroll To Next, you are able to scroll through all the talkgroups and folders.
|
Setting the scrolling range in a talkgroup list |
Note: Only when Wrap Around is set to On and the Scroll Range is set to Scroll To Next, you are able to scroll through all the talkgroups and folders.
|
Enabling or disabling a confirmation prompt before selecting a talkgroup |
Note: If confirmation prompt is enabled, confirm talkgroup selection by pressing Select or PTT button.
|
Setting the Side Button function |
|
Operation Parameter is used to define your radio mode and the talkgroup at your radio startup, and when changing modes TMO to DMO and TMO to Repeater.
This feature allows you to set radio mode at startup.
Option | Description |
---|---|
TMO | Your radio turns on in Trunked Mode Operation (TMO). |
DMO | Your radio turns on in Direct Mode Operation (DMO). |
Last Selected | Your radio turns on in the previously selected mode when last turned off. |
This feature allows you to determine the talkgroup of your radio at radio startup.
Option | Description |
---|---|
Last Selected | Your radio enters the last selected TMO or DMO talkgroup before being turned off. |
Home Group | Your radio enters the Home Group (TMO or DMO) when turn on, depending on your radio mode selected. |
This feature allows you to determine the talkgroup of your radio when switching from Trunked Mode Operation (TMO) to Direct Mode Operation (DMO), or Repeater mode.
Option | Description |
---|---|
Last Selected | Your radio enters the last selected DMO talkgroup when in DMO. If Group Mappings are configured, they take precedence. The DMO Talkgroup mapped to the current TMO Talkgroup is used. |
Group Mappings | Your radio enters the DMO Home Group unless a Group Mapping is configured. If Group Mappings are configured, they take precedence. The DMO Talkgroup mapped to the current TMO Talkgroup is used. |
Home Group | Your radio enters the DMO Home Group, ignoring possible group mappings. |
This feature allows you to configure the home groups on your radio.
Option | Actions |
---|---|
To configure the TMO Home Group or Home Folder | Select TMO Home Group. |
To configure the DMO Home Group | Select DMO Home Group. |
Talkgroup scanning allows your radio to monitor the signaling of a few talkgroups at the same time. In addition to monitoring signaling addressed to the selected talkgroup, your radio can monitor signaling addressed to multiple talkgroups.
To use the multiple group monitoring, define a scan list, which is a user-activated scan list. Your radio can allow creating and editing the scan list using HMI. This list holds up to 20 talkgroups, which you monitor in addition to the selected group.
You can choose only one user-activated scan list at a time. When this list is activated, your radio begins to monitor traffic for these groups in addition to the traffic for the selected group. Up to 40 scan lists can be defined.
If the Switching and Management Infrastructure (SwMI) instructs a radio to detach one of the scanned groups, your radio stops monitoring the group. The group remains in the scan list. Subsequent attachment of a group by the SwMI causes your radio to begin monitoring the group again.
The SwMI can also instruct a radio to attach groups from out of the scan list. If the group attachment is accepted, your radio monitors the group.
If talkgroups have been attached or are always attached, your radio can passively monitor the following talkgroups:
This feature allows you to monitor any Trunked Mode Operation (TMO) Group Call in the defined talkgroup list.
This feature allows you to edit talkgroups in the active scan list.
Option | Description |
---|---|
Delete | Erases a group from the active scan list. |
Priority | Sets the priority status of the talkgroup:
|
This feature allows you to set up any scan list.
Option | Description |
---|---|
Rename | Enters new name for a scan list. |
Capacity | Displays the number of assigned, and unassigned talkgroups for a scan list. |
Clear | Deletes all the talkgroup assigned to a scan list. |
Add Group | Adds a talkgroup to a scan list. Select one talkgroup from your talkgroup folders and assign the appropriate priority. |
Edit | Changes the priority of the required talkgroup or deletes it. |
My Groups is equivalent to Favorites. Both menu items contain shortcuts to favorite talkgroups and contact numbers, and allow the same operations.
For more information on the feature, see Favorites.
Option | Actions |
---|---|
Renaming the folder |
|
Deleting the folder |
Note: You cannot delete the last favorite folder.
|
Option | Actions |
---|---|
Deleting a talkgroup | Highlight the talkgroup and select Delete. |
Deleting all talkgroups | Press Menu and select Delete All. |
The Individual Call supplementary services feature in Trunked Mode Operation (TMO) provides similar functions that are available in the telephony network. The subfeatures available are Call Hold, Call Transfer, Call Waiting, and Call Forwarding.
Subfeatures | Description |
---|---|
Call Hold | A console operator can interrupt an individual call by putting it on hold. When a call is on hold, the console operator can perform other actions such as searching for information. During this time, voice communication stops instead of being terminated. Voice communication resumes when the call is no longer on hold. |
Call Transfer | Call Transfer allows a console operator to transfer an active individual call to another new party. Call transfer is required, for example when the caller cannot directly dial or does not have the number to do so. The caller is put on hold while the console operator initiates an individual call with the new party. Then, the console operator transfers the call, connecting both parties in a new individual call. |
Call Waiting | Call Waiting allows your radio engaged in a call to acknowledge an incoming individual call. Your radio can choose to Accept, Reject, or Ignore the waiting call.
|
Call Forwarding | Call Forwarding allows the Switching and Management Infrastructure (SwMI) to redirect an individual call to another destination. The redirection is according to one or more combinations of the following preconfigurations:
|
This feature allows you to enable or disable Call Waiting for your radio.
Enter Trunked Mode Operation (TMO).
This feature allows you to enable or disable Call Forwarding for your radio. If radio is not in TMO mode, selecting call forwarding will results in an Invalid Keypress tone and Service Restricted message.
Enter Trunked Mode Operation (TMO).
Option | Actions |
---|---|
Enabling Call Forwarding | Select Config Sending → On. |
Disabling Call Forwarding | Select Config Sending → Off. |
Setting predefine condition messages |
Note: The settings in the Config sub-menu is only enabled when On is selected in Enable Config.
|
Displaying last forward call | Select Last Result. |
Enter Gateway Mode.
You can add frequently used talkgroups and phone book contacts to the Favorite folder. You can add items from Favorites or Talkgroups, and Contacts menu levels respectively.
This feature allows quick access to frequently used talkgroups by including the groups in up to three favorite talkgroups ranges. These ranges are separately stored in the data storage. The feature operates in both Trunked Mode Operation (TMO) and Direct Mode Operation (DMO) modes. The favorite talkgroups ranges are shared for TMO and DMO talkgroups.
A favorite talkgroup range name replaces a talkgroup range name on your radio display whenever a favorite talkgroup is selected, or is in use for appropriate operation. The ranges of favorite talkgroups with their talkgroup assignments are kept when your radio is turned on.
You can quickly access favorite folders from the home screen using the following steps:
Favorites contain less than three favorite folders.
Option | Actions |
---|---|
Making simplex calls in TMO or DMO |
|
Making duplex calls in TMO |
|
Option | Actions |
---|---|
Renaming the folder |
|
Deleting the folder |
|
You can choose to delete an individual item, or delete all items from the favorite folder.
Depending on the codeplug configuration the manufacturer, type, and serial number information is available. The information is available through the service page accessible from the HMI.
The Radio Info provides the following data:
Option | Description |
---|---|
My Private Num | To view the private number of your radio. |
My Phone Num | To view the phone number of your radio.
Note: To modify the displayed phone number, select Edit. Type the number and press OK.
|
Radio Info | To view other information such as manufacturer, product type, ISSI, TEI, Serial Number, OPTA, and minimum software version.
Note: OPTA information is optional.
|
You can view the history of all calls:
Your radio allows you to view recent calls in the call history lists. Each list holds up to 50 entries with the latest calls at the top. If the number of a recent call is stored in the contact list, the name associated with the number appears in the recent calls list. A number dialed more than once, appears only once in the list.
The Call History stack holds private TETRA IDs for:
Numbers from the Call History stack are available for the following actions:
When scrolling through the lists, the display entries are in reverse order with the most recent call at the top. If you call a number from the history, the number does not duplicate, but instead is moved to the top for easy access. However, missed calls and received entries are displayed twice in their respective lists. All call history lists are preserved even after turning your radio on or off. You can always save any number from the stack to your address book for future convenience.
Option | Actions |
---|---|
Viewing dialed calls |
|
Viewing received calls |
|
Viewing missed calls |
|
Option | Actions |
---|---|
Making private calls |
|
Making phone calls |
|
Option | Actions |
---|---|
Storing the number as a new entry | Select [New Contact]. |
Storing the number as an existing entry |
|
Option | Actions |
---|---|
Deleting a call |
|
Deleting all calls |
|
Shortcuts menu allows you to set up shortcuts to access frequently used menu items.
Option | Actions |
---|---|
Changing the assigned key |
|
Deleting a shortcut | Select Delete → Yes. |
Deleting all shortcuts | Select Delete All → Yes. |
Radio User Assignment (RUA) and Radio User Identity (RUI) enables authentication service. Only a successful logon to any temporary radio provides you with a full access and permanent radio functionality, allowing others to reach you with your permanent number. A failed logon results in limited service.
Your service provider assigns a particular radio to one person for a predefined period of time. You can only see the screen with your login, and if full service is granted.
Your service provider can log you off. Your radio displays Force Off.
You can log on yourself or the dispatcher can log you on. The feature must be enabled in the codeplug, by your service provider.
After turning on your radio, the infrastructure verifies a request from your radio and checks if it supports the Radio User Assignment (RUA)/Radio User Identity (RUI). When the infrastructure accepts RUA request, you are asked for RUI and RU-PIN. After providing correct information, a successful log on occurs and full access is granted for specified time.
When a RUI and/or RU-PIN are incorrect, a log on failure occurs. The infrastructure sends the RUA reject signal to your radio. If enabled in the codeplug, limited service access is granted.
When the dispatcher is sending the RUA accept signal to your radio with the time period that the full service is granted, then the successful book on occurs.
When your radio is logged off and receives Radio User Assignment (RUA) accept from the infrastructure without sending log on information, it indicates book on with an assigned log on period timer.
Your radio sends automatically book on response according to the terminal settings:
To log off, use your radio menu. The dispatcher has also the option to log you off using Force Off setting.
The pseudo log on is a state which occurs when the RUA/Radio User Identify (RUI) authenticated radio goes to Local Site Trunking (LST), or infrastructure accepts the log on with the empty granted assignment period. In this state, your radio has the full functionality available except some services as forwarding calls. This state is signalized with a specific icon.
When you switch from Trunked Mode Operations (TMO) to Direct Mode Operations (DMO), the terminal logs off (depending on the codeplug settings). When you switch from DMO to TMO, your radio initiates the log on process.
You may be Radio User Identity (RUI)-authenticated when out of coverage. In this situation, your radio is in pseudo logged on status. All the timers are the same as for the logged on user with the coverage. You may also be logged off when out of coverage. In this situation, your radio is provided with the limited service access. In both cases, if your radio is back in the coverage area and receives Radio User Assignment (RUA) request from Switching and Management Infrastructure (SwMI), it prompts you to log on.
If during the emergency operations you receive the force-off, it logs you off without exiting the emergency operations. As long as your radio is in the emergency operations, your radio display does not indicate any change.
When your radio turns on in the Local Site Trunking (LST), it prompts for the PIN. If the correct PIN is entered, your radio switches to the pseudo logged on state. When you move to the LST, your radio switches to pseudo logged on state. However, no prompt for the PIN occurs.
When you change to a different physical terminal, the store and forward report is routed to your radio where you are currently logged on. When your radio receives store and forward report, it does not display the report, as the reports have to match the sent Short Data Services (SDS). If an SDS consumer report is requested, it is recommended that the receiver sends an explicit separate SDS message to confirm that the message has been received and read. The report is stored together with the sent SDS in the Outbox, because of that when you log off, delete the messages from the Outbox. When you change to different physical radio, the previous permanent radio does not receive the report. The status of store and forward message in the Outbox cannot be updated.
Option | Action |
---|---|
Selecting an existing user ID |
|
Creating a user ID |
|
Terminal mobility indicates the ability of your radio to acquire, register, and operate on an appropriate TETRA network and also to change cells when the conditions require it with a minimum interruption of services.
Main Mobility requirements include:
Your radio holds a list of 101 allowed network identities (including 1 home network and 100 foreign networks) with a combination of Mobile Country Code (MCC) and Mobile Network Code (MNC).
The first network in this list must be your radio home network. Each network can have an associated name that can indicate to the user which network it is. Your radio can perform initial cell selection and registration on these networks. The same ISSI is used on all networks. You can limit registration to the home network only, or to a selected network only, and to ignore the other allowed networks.
Registration on any of these networks is performed using your radio Individual Short Subscriber Identity (ISSI) and without migration signaling.
Your radio selects the network registration method based on the following configurations in the configuration tool:
Your radio operates in all networks similar to its operation in the home network, with some behavior configurable using the configuration tool. All group calls are placed using Short Subscriber Identity (SSI) addresses. It is the responsibility of the Switching and Management Infrastructure (SwMI) to reject calls for groups that the local system cannot reach, or connect the calls to another foreign system. Individual calls are placed using SSI addresses for intra-network calls, or TETRA Subscriber Identity (TSI) for inter-network calls.
If the registration method is ITSI Attach or if Migration Encryption (this is a Software Selling Feature) is enabled, the following features are configurable in the configuration tool for the foreign network:
The Migration feature enables your radio to migrate and register to a foreign network using migration signaling. This condition allows your radio to attach to talkgroups in the foreign network.
This feature consists of the following key functions:
The Migration feature supports individual call, group call, and individually addressed Short Data Service (SDS) or Status messages. To receive group calls or group-addressed Short Data Service (SDS) or Status messages from a group of the current network, your radio has to attach to the nominated group. To receive group calls or group-addressed SDS or Status messages from other networks, the attached talkgroup must be configured in the Switching and Management Infrastructure (SwMI) as an ISI talkgroup.
Your radio cannot migrate to a foreign network while it is in an active call.
In case the Migration is not supported, you can select one or multiple programmed networks to register your radio to.
The following network options are only available when your radio is in Trunked Mode Operation (TMO) or Gateway mode:
If your radio selects a network different from the current one, your radio may force initial cell selection to find a cell that belongs to the home or the selected network. In the selected network option, your radio displays a list of network names where each network name corresponds to one of the Mobile Network Identities (MNI) in the list. The network names are configured in your radio as part of the configuration of the MNI list.
Your radio holds a list of up to 100 allowed network identities – Mobile Country Code (MCC) and Mobile Network Code (MNC) combinations, that are considered friendly networks. The first network in this list must be your radio home network.
Each network can have an associated name that can indicate to the user which network it is. Your radio can perform initial cell selection and registration on these networks. Registration on any of these networks is performed using your radio Individual Short Subscriber Identity (ISSI) and without migration signaling. The same ISSI is used on all networks. You can limit registration to the home network only, or to a selected network only, and to ignore the other allowed networks.
In case the Base Transceiver Station (BTS) does not support the migration defined by European Telecommunications Standards Institute (ETSI) standard, multi-system operation is only supported as follows:
You can change the network mode using the HMI. A top-level menu item called Networks Sel allows choosing between Home Only, Select Net, and Any Net. If your radio chooses a network different from the current one, your radio forces initial cell selection to find a cell that belongs to the home or the selected network. In the selected network option, a list of network names, where each network name corresponds to one of the MNIs in the list, is displayed. The network names are provisioned in your radio as part of provisioning of the MNI list. The network alias or MNI of the current network is displayed on the first line of the idle display.
Your radio operates in all networks as it does in its home network. All communications are placed using SSI addresses, and it is the Switching and Management Infrastructure (SwMI) responsibility to reject communications for subscribers or groups that cannot be reached in the local system.
For description of other BTS supported migrating modes used, refer to Air Interface Migration and Dynamic Air Interface Migration sections.
Network is a Software Selling Feature. The Networks menu allows you to switch between your radio operation modes.
Option | Description |
---|---|
Network Sel | Selects the network to which your radio is allowed to register. |
Trunked Mode | Switches to the mode using infrastructure. |
Direct Mode | Switches to the mode without using infrastructure. |
Repeater Mode | Switches to the Repeater Mode. |
Gateway Mode | Switches to Gateway Mode. |
TXI Mode | Activate to stop sending any radio transmission. Note: If your radio is in TXI Mode, you cannot switch from Direct Mode to Trunked Mode or Repeater Mode.
|
Automatic DMO | Enable or Disable Automatic DMO. Note: When your radio enters Automatic DMO through a gateway, the radio does not support Private Calls.
|
TG Net Sel | Selects one or multiple networks determined by the selected talkgroup. |
Use this feature to migrate to another predefined network when you are out of the range of your network, and your radio displays the No Service message.
You can enable or disable Automatic DMO in the options menu using Trunked Mode Operation (TMO), Direct Mode Operation (DMO), and Automatic DMO option keys.
Private Calls are not supported when your radio enters Automatic DMO through a gateway.
If the talkgroup selected is an Any Net talkgroup, this menu displays multiple networks allowed for registration. If the talkgroup selected is an InterSystem Interface (ISI) talkgroup, this menu displays multiple talkgroup linked networks. Use this feature to migrate to another predefined network, when you are out of the range of your network and your radio displays the No Service message.
If the talkgroup selected is an Any Net talkgroup, this menu displays multiple networks allowed for registration. If the talkgroup selected is an InterSystem Interface (ISI) talkgroup, this menu displays multiple talkgroup linked networks. Use this feature to select a network that is most preferred. The selected network is the first priority for scanning and registration.
The network coverage for your radio is lost. Therefore, your radio intends to increase the number of networks for scanning and registering. If the talkgroup selected is an Any Net talkgroup, this menu displays all networks allowed for scanning and registration. If the talkgroup selected is an InterSystem Interface (ISI) talkgroup, this menu displays all talkgroup linked networks allowed for scanning and registration.
Your radio can find a wide range of main control channels. Your radio maintains stored lists of carrier frequencies, which are scanned in an order. The use of these lists is designed in such a way to minimize the time it takes to find a valid cell.
There are four types of frequency list. Your radio can use all four frequency lists to speed up the registration process after turning on, or loss of Trunked Mode Operation (TMO) coverage.
No. | Type | Description |
---|---|---|
1 | Last Known Frequencies List | A list of discrete entries up to the last 32 frequencies stored in the configuration tool, or in the SIM Card. This is a dynamic list, which is populated and maintained by your radio only. The purpose of this list is to hold the frequencies of the last serving cell and its neighbors. Scanning this list first will allow the terminal to quickly find the last cell it was on, or one of its neighbors. The first frequency from that list is the frequency of the last serving cell. |
2 | Discrete Frequencies List | A second list of discrete entries up to 32 frequencies specified and programmed by the operator. This list can be used to hold frequencies most likely to be encountered by your radio, or frequencies that are preferred over others. This list is not available on the SIM card, radios that use a SIM card obtain this list from the codeplug. |
3 and 4 | 2 Frequency Ranges | A pair of frequency range specifications, which will each cover one range of frequencies to be scanned. Each range is specified by a start frequency, then your radio scans all frequencies in 25 kHz intervals in the specified range. Having two separate range specifications allows for two non-contiguous blocks of frequencies or two different offsets. This list is not available on the SIM card, radios that use a SIM card obtain this list from the codeplug. |
On camping on a cell, your radio sends a registration request Protocol Data Unit (PDU) to the Switching and Management Infrastructure (SwMI), which includes a request to attach to the selected talkgroup.
If the registration and attachment succeed, your radio begins normal operation on the cell. If the registration attempt times out, or the SwMI rejects the registration for a temporary reason, another registration attempt is made. If both attempts fail, your radio attempts to camp on a different cell.
If the SwMI denies the registration request due to the location area rejection, your radio does not attempt to register again at this cell until you turn your radio on the next time. Your radio supports the modification of its subscriber class on receipt of a new subscriber class from the SwMI in the registration acknowledgment PDU. This subscriber class is used until turning off your radio or next Individual TETRA Subscriber Identity (ITSI) attach.
Your radio does not send registration signaling when one of the following occurs:
If your radio discovers a link failure on the serving cell, a specific timer starts counting. If the link failure remains after the timer expires, then your radio acts as during a normal link failure. If the link failure ends before the timer expires, then your radio goes back to the serving cell without registration. This mechanism ensures that unnecessary registration is avoided.
When a radio is out of the serving cell range for a period shorter than configured in the codeplug, then your radio does not register to go back in the range.
Your radio continually monitors neighbor cells and scans the highest ranked neighbor cell.
When the state of the highest ranked neighbor cell is sufficiently better than the serving cell, or when your radio has lost the serving cell, your radio employs cell reselection procedures using the following methods:
For compatibility with systems that do not support type-1 or type-2 cell reselection, your radio can be provisioned to never perform these types of reselection.
Your radio decides on the need for cell reselection, based on comparison of the signal strength and the service level between the serving cell and neighbor cells. The service level criteria are based on the following criteria listed in priority order:
Your radio prefers a cell that has a higher service level to one with a lower service level. If your radio is operating on a serving cell that has a lower service level than a neighbor cell, your radio roams to the neighbor, even during a call.
During network reconfiguration, a significant number of radios registered on one cell may roam. This roaming can cause major congestion on specific cells. To avoid the congestion on control channels for the specific cells, the specified radios roaming should be distributed in time.
As the operation cannot be performed immediately for all your radios, some of the radios must wait longer to roam. The time cannot be programmed not to cause any of the radios to have inferior roaming capabilities. Thus the roaming time for the radios is randomized.
The randomization means that after roaming scenario starts, a radio is not sending registration parameters to other cells at once but waits random time before sending registration Protocol Data Unit (PDU) to other cells. To avoid unwanted delays in restoring the link, link failures and other related scenarios are not randomized.
To limit the number of radios roaming between cells where one of the cells has only a slightly higher RSSI level, Cell Retention Offset (CRO) and Cell Attraction Offset (CAO) can be configured.
Setting the CRO parameter causes your radio to stay longer on that cell (considering RSSI parameter only).
Setting the CAO parameter causes your radio to switch over to that cell quicker (considering RSSI parameter only).
Seamless handover eliminates voice interruption during calls by enabling your radio to roam faster between cells while transmitting.
Faster roaming is possible because your radio asks its serving cell to perform the reselection and the SwMI performs all the roaming signaling. Your radio then moves straight to the traffic channel on the new cell and continues the call without call restoration.
Each TDMA frame on a given carrier comprises four time slots, which any slot can be used as a physical channel.
The following types of physical channels are available:
The following types of control channels are available:
The following types of SCCH are available:
In addition to the MCCH, a cell can have up to three common SCCHs, which could occupy slots 2, 3, and 4 in the main carrier. This solution allows your radio to distribute its population among up to four channels and so to increase Control Channel capacity at the expense of traffic channel capacity.
Until having received a specific parameter on a cell, your radio uses the MCCH. When the signal is received, each radio maps itself to a particular common SCCH, and that SCCH operates as the MCCH for your radio.
Call restoration allows your radio roams to a new cell during a call, to resume the on going call upon arriving at the new cell. Cell reselection and call restoration procedures are employed for this attempt.
If your radio is a transmitting party in the call, the announced cell reselection is employed (if possible). Call restoration procedures are performed in the new cell.
If your radio is a receiving party in the call, your radio employs an unannounced cell reselection, followed by the call restoration procedures.
Terminal mobility indicates the ability of a terminal to acquire, register, and operate on an appropriate TETRA network. The terminal is also able to change cells when the conditions require it with a minimum interruption of services.
For each neighbor cell, your radio determines the service level based on the cell’s parameters as compared with the serving cell. Neighbors are not compared between each other. Each neighbor cell shall be scored as follows:
To validate if serving is better/same/worse than checked neighbor, your radio shall use the service level criteria.
If the serving cell is found to be Better or Worse than the neighbor cell for a given criterion then the service level of the neighbor has been determined, and the subsequent criteria shall not be evaluated.
If all criteria for a neighbor cell are the same as the serving cell, then the serving cell shall be considered the same as the neighbor cell.
There are two types of operating mode in a cell, Wide Mode and Local Site Trunking.
Depending on the codeplug configuration, your radio may indicate entering the LST with the following notifications:
To avoid unnecessary roaming and reduce congestion, Local Site Trunking Ignoring feature can be enabled. When Local Site Trunking Ignoring feature is enabled, your radio temporarily ignores the LST/WST parameter when selecting a site. However, your radio still takes other parameters such as the Radio Signal Strength Indicator (RSSI) level of the cell into consideration when deciding on roaming.
The system wide services evaluation is split in two sub-criteria:
The reason for this split is to allow other criteria to be evaluated when on a local service cell. The home location area criteria will thus work also between two LST cells.
This feature is used only during initial registration and when roaming between sites. It is not used when camped on a site that has become busy or congested due to no free traffic channel to make or receive calls.
When the cell that the terminal is trying to register is congested, a special level-based algorithm is in the place. Depending on the level of congestion, the terminal is waiting for the registration or is rejected on that cell.
The terminal recognizes whether the cell is congested (Control Channel Congestion). The terminal tries to roam to not congested cells first, ranking congested ones as secondary. The cell congestion is one of the service level criteria.
The following cells are never marked as congested.
The feature is configurable using the configuration tool.
When your radio turns on, or whenever it performs registration or roaming, it always uses its provisioned Subscriber Class (SC).
When your radio registers on a cell that does not support any of its SCs, it is active only in services that have the emergency priority.
Whenever your radio SC does not match the cell SC (the feature is configurable using the configuration tool), it either uses normal ranking procedures (see Cell Roaming), or does not roam to the cell at all.
You can configure up to 16 Subscriber Class by Groups in the configuration tool by assigning talkgroups to Subscriber Classes. The talkgroups can be assigned to more than one Subscriber Class according to the Group Short Subscriber Identity (GSSI) or by the folder of the talkgroup, except for the Favorite folder. If a talkgroup is assigned to more than one Subscriber Class, your radio uses the first assigned Subscriber Class.
A radio Subscriber Class changes when the user changes to a talkgroup with a different Subscriber Class. A Subscriber Class received from the Switching and Management Infrastructure (SwMI), over the air, has a higher priority than Subscriber Class by Groups. If your radio is not already using this Subscriber Class, it automatically changes to it.
The Subscriber Class by Talkgroup feature is useful in the following examples:
The Subscriber Class by Talkgroup feature does not apply to supergroups as they are regarded as scanned groups.
Your radio constantly calculates a normalized value that represents the signal strength of a cell. This value is used by radios to determine if the cell is usable and when to leave the cell.
In the default case, when your radio is camped on a cell, it initiates link failure procedures, such as leave the cell, if this normalized signal strength value falls below zero. However, it is possible to configure your radio to allow this normalized value to be processed below zero using the configuration tool; the value can be set in 1 db steps up to -5 db. Reducing this value below zero allows your radio to maintain service on a weak cell where the radio is unable to roam to a better cell.
In Trunked Mode Operation (TMO), your radio provides a TETRA bearer service for applications that use the IP protocol. This service is available to external applications by connecting using the PEI.
Your radio operates on the single-slot packet data channel by default or the multi-slot packet data channel. The multi-slot packet data channel is a Software Selling Feature.
Packet data applications reside internally, over UDP, or in an externally connected device, connected using a USB cable port in your radio.
Communication to external radio is initialized using AT commands. Once connection is established, the external application requests and operates in Point-to-Point Protocol (PPP) mode until data connection terminates.
The system provides Point-to-Point IP connectivity allowing the following datagram exchanges.
Your radio supports only IP version 4 packets. Your radio routes datagrams independently of the protocol sitting on top of IP.
Your radio supports an MTU of 1500 bytes.
Your radio provides a best effort delivery service. If the delivery fails due to your radio environment, your radio generates ICMP messages addressed to the Terminal Equipment. Delivery may fail due to the following reasons:
Your radio does not support data compression. Application attempts to negotiate data compression during context activation is rejected. If the SwMI sends a data compressed IP packet, it is silently discarded. Your radio supports IP header compression negotiation received from Terminal Equipment during Packet Data Protocol (PDP) context activation and transparently transfers IP packets with the header compression between Terminal Equipment and the SwMI.
The packet data service employs the TETRA standard cell selection and re-selection. The packet data service suspends while the re-selection is occurring, and resumes when the cell re-selection procedure completes.
Your radio can alternate between voice and packet data service. However, voice and data running in parallel are not supported. This behavior corresponds to Packet Data (PD) Type B - IP dual mode.
If the Switching and Management Infrastructure (SwMI) rejects the context activation due to PD MS type not supported, your radio reinitiates context activation indication to support Type C. The process is to accommodate legacy SwMIs that uses an outdated definition of these types.
Your radio supports transmitting and receiving Short Data Services (SDS) on the Packet Data Channel (PDCH). Thus, these services can be conducted in parallel.
Your radio can operate in one of the voice-data interaction modes.
You can choose one of the interaction modes. The choice of interaction mode is stored in non-volatile memory and remembered when turning your radio on.
In Voice and Data mode, if your radio moves to the traffic channel due to the voice service, your radio terminates any active packet data transmission or reception. The data service is suspended. The data service resumes when the voice service ends.
Your radio accepts any downlink SDS message received on the PDCH. Your radio can send uplink SDS messages on the PDCH.
Your radio allows PEI, Global Navigation Satellite System (GNSS) or Global Positioning System (GPS), and Wireless Application Protocol (WAP) packet data applications to activate and use the packet data context simultaneously. The first application initiates PD context activation. The next PD context activation from another PD application results in sending a reply indicating that the PD context is active. When WAP, GNSS or GPS, and PEI PD applications are using the active PD context, your radio filters the downlink IP packets based on their Transmission Control Protocol (TCP) or User Datagram Protocol (UDP) port.
Addressing Mode | Description |
---|---|
Wide IP Address | An IP address may be assigned to the terminal by the SwMI during the Packet Data (PD) context activation. When assigned, both Terminal Equipment and Mobile Terminal applications use this address as the source address in IP packets delivered to the infrastructure. |
Local IP Address | By default both Terminal Equipment and your radio have their own IP addresses. Terminal Equipment and Mobile Terminal use these addresses for local datagram transmissions between Terminal Equipment and Mobile Terminal only and are not passed to the SwMI. |
Static or Dynamic IP Address Assignment | The terminals support static and dynamic IP address assignment. The dynamic support is requested in the following situations:
|
The Packet Data (PD) user authentication is a method of authenticating the Terminal Equipment (TE) user before allowing the packet data link activation.
A PD Authentication server connected to the Switching and Management Infrastructure (SwMI) authenticates the Terminal Equipment user. The terminal only sends the messages between the Terminal Equipment and the SwMI. In the wide mode, the terminal offers Point-to-Point Protocol (PPP) user authentication between Mobile Terminal and Terminal Equipment using Password Authentication Protocol (PAP) or Challenge Handshake Authentication Protocol (CHAP), before the IP link is established. The terminal always attempts to negotiate usage of the CHAP method. However, your radio agrees to use PAP, when the Terminal Equipment application insists. If the terminal does not require PD user authentication, it operates without any user authentication. However, if the terminal requires the PD user authentication, it rejects the Packet Data Protocol (PDP) context activation.
Option | Description |
---|---|
Sent Data | Displays the number of kBs sent and throughput since current Packet Data activation. |
Received Data | Displays the number of kBs received and throughput since current Packet Data activation. |
Bandwidth | Shows the active data session percentage. |
Failed Transfer | The percentage of failed sent or received packets. |
TETRA Network Protocol type 1 (TNP1) is a bridge protocol based on the TETRA layer 3 over the air protocol. The TNP1 supports all TETRA dispatch functionality.
In Trunked Mode Operation (TMO), the TNP1 specifies a protocol for use over the PEI that allows Terminal Equipment (TE) to have control over the following services:
In addition, commands to access your radio configuration and storage parameters are available.
Your radio supports TETRA standard packet data using the IP network layer protocol.
Your radio can operate on the single-slot packet data channel, and the multislot packet data channel.
Packet data applications reside internally, for example: GNSS or GPS reports, WAP, or in an external device connected to the 8–wire RS232 data port on your radio. Communication to the external device is initialized using AT commands.
The system provides point-to-point IP connectivity allowing the following datagram exchanges:
Your radio supports IP version 4 packet.
TNP1 services can use one of two Point-to-Point Protocol (PPP) methods to connect from the terminal equipment to your radio, local mode, and wide mode. The TNP1 must be used in wide-mode wherever possible, to allow the parallel operation of TNP1-SDS services and packet data services over a common PPP link.
If transmit inhibit is entered, your radio drops the wide mode connection, thus the PEI goes back to AT mode. Then the TNP1 client detects this change and reinitiates the PPP session in local mode.
Your radio disables the TNP1 session while being in the Direct Mode Operation (DMO).
AT commands are used to initiate the PPP service for TNP1 to operate. Once the PPP session is running, all AT commands are blocked. When the PPP session is closed, AT commands are available.
Addressing Mode | Description |
---|---|
Wide Mode | All TNP1 services are available including packet data transfer towards the Switching and Management Infrastructure (SwMI). The address used is the dynamic address radio IP, or statically configured address. |
Local Mode | All TNP1 services are available except packet data transfer. The addresses used are the two static addresses TE IP: 10.0.0.101 and MT IP: 10.0.0.100. |
Port Addressing | Your radio uses a fixed port address for reception and transmission of TNP1 packets. The port number is 4024. |
The location service feature uses information from Global Navigation Satellite System (GNSS) satellites orbiting the Earth to determine the approximate geographical location of your radio.
Your radio supports the following navigation constellation:
When the GPS feature is unable to complete a location calculation successfully, you hear an audible tone indicating that your radio cannot see the satellites. To maximize the ability of your radio to determine a location fix, please note the following guidelines:
This feature works best where there is nothing between your radio and a large amount of open sky. To maximize the ability of your radio to determine a location fix, avoid closed spaces, tall buildings, and foliage. If possible, do not use this feature in underground parking lots, tunnels, under bridges, and close to high buildings.
Your radio supports viewing your radio position and the status of the visible satellites is available. The position may consist of longitude and latitude, UK, or Irish grid coordinates.
Use the following two methods to configure the GPS feature parameters:
You can enable or disable the GPS Location Service through your radio interface. If this feature is disabled, the Location Service Configuration can be programmed to the following parameters:
Once the GPS Location Service is reenabled, your radio restores its location service.
Your radio supports GNSS trigger functions to report GNSS positions when your radio meets a set of criteria. Your service provider can set up the following triggers, together with their specific parameters:
Trigger Type | Trigger Event |
---|---|
Power-up | Radio turns on in TMO. |
Power-down | Radio turns off in TMO. |
Emergency condition | Radio enters emergency operations. |
Periodic | Given time interval after the last location report expires. |
Moved | Radio position has changed by at least the distance defined (your radio checks the movement from the last known position at an interval). |
TMO ON | Successful registration on entering TMO from DMO. |
DMO ON | Before TMO deregistration, and before entering DMO. |
Transmit Inhibit Mode (TXI) ON | Radio is about to enter TXI. |
Transmit Inhibit Mode (TXI) OFF | Radio has successfully registered after leaving TXI. |
Loss of GPS | Radio detects a loss of GPS for a minimum duration defined by the service provider. |
Recovery of GPS | Radio detects a recovery of GPS signal for a minimum duration defined by the service provider. |
Status entered (Status and RMS Status) | Your radio sends a status defined in the codeplug for location reporting by programming. |
GPS ON | The positioning device has been switched ON. |
GPS OFF | The positioning device in your radio is switched OFF. |
Emergency Periodic Profile (LRRP only) | Your radio is in emergency operation and given a time interval after the last location report expires. |
Latitude/Longitude | UK Coordinates | Irish Coordinates | UTM Coordinates | MGRS Coordinates |
---|---|---|---|---|
Time | Time | Time | Time | Time |
Latitude | 2-Letter Code | 1-Letter Code | 3-Letter Code | 3-Letter Code and 2-Letter Code |
Longitude | Easting and Northing Coordinate | Easting and Northing Coordinate | Easting and Northing Coordinate | Easting and Northing Coordinate |
Altitude | Altitude | Altitude | Altitude | Altitude |
Satellites | Satellites | Satellites | Satellites | Satellites |
In good GNSS coverage (at least -130 dBm or in open sky), the location accuracy is < 5 m for 95% of location reports.
Your radio can record location track when it is out of service, when in Direct Mode Operation (DMO), or when in Transmit Inhibit (TXI) mode.
Your radio can be triggered to send Location Reports in various circumstances, for example:
The Location Reports can be sent in two ways using:
Location reports are sent in TMO. Your service provider can also provision location reports to be sent in Direct Mode Operation (DMO). If configured, Location Information Protocol (LIP) sends the emergency trigger LIP report in emergency priority when your radio is in emergency mode or emergency call. If your radio is provisioned to provide user indications, the feature operational status is indicated on your radio display. Also, if configured by service provider, your radio gives an audio-visual notification upon reception of LIP command.
Your radio can record location track when it is out of service, when in DMO, or when in TXI mode.
The location reports generated during this time is stored, and all location report backlog recordings are uploaded once your radio is back in service. Your radio can save up to maximum 180 location reports. The location report backlog function differently when in different mode:
The Military Grid Reference System (MGRS) is the geo-coordinate standard used by the military for locating points on Earth. The MGRS attempts to represent the entire surface of Earth on a worldwide grid. The grid is based on the UTM (Universe Transverse Mercator) between 80° S and 84° N latitudes and UPS (Universal Polar Stereographic) systems.
The UTM area is divided into 60 longitudinal strips, each 6° wide. The strips are numbered 1–60 beginning at the 180°–174° W (Zone 1) and increase to the East. Each strip (or Zone) is then divided (horizontally) into 8° latitude bands.
MGRS Support feature can be programmed in configuration tool. You can choose to display the GNSS/GPS coordinates in MGRS format.
Option | Description |
---|---|
Position | To view detailed information of your current position. Your radio displays:
|
Power | To view detailed information of a satellite. Your radio displays:
|
Version | To view detailed information of the software version. Your radio displays:
|
The backlog submenu allows you to enable or disable, view, and delete backlog reports.
Option | Description |
---|---|
On | To enable recording the location report backlog. |
Off | To disable recording the location report backlog. |
Wi-Fi features enable your radio to connect to a network wirelessly. You can set up and connect a Wi-Fi network to update your radio firmware and codeplug.
Your radio supports WPA, WPA2-PSK, and 802.1x EAP-TLS.
IEEE 802.11n supports both 2.4 GHz and 5 GHz unlicensed frequency bands. These unlicensed bands enforce strict transmission power limits to prevent interference among devices.
The operation mode supported is Wi-Fi Client.
Contact your service provider to enable the Wi-Fi feature for your radio.
The display shows a notification of the Wi-Fi status.
The display shows a notification of the Wi-Fi status.
Turn on Wi-Fi.
Turn on Wi-Fi.
Connect to a network.
This feature allows you to check the status of the certificate enrollment.
The certificate enrollment validates your radio to be able to use certain radio features such as Wi-Fi OTAP or 802.1x EAP-TLS Network. The certificate enrollment only needs to be performed one time, and automatically starts when you first configure and connect your radio Wi-Fi to an access point with internet connection. Your radio is already preloaded with the required root certificates and settings for the enrollment.
Turn on Wi-Fi.
Your radio displays the following information:
Category | Description |
---|---|
Device Key | Indicates whether the Radio Device Key Pair is present in your radio. |
Base | Indicates the enrollment status of the Base Certificate in your radio. |
Wi-Fi OTAP | Indicates the enrollment status of the Wi-Fi Over-the-Air Programming (OTAP) Service Certificate.
Note: This is a Software Selling Feature.
|
Wi-Fi Enterprise | Indicates the enrollment status of the Wi-Fi Enterprise Service Certificate. |
Over The Air Programming (OTAP) enables remote radio reconfiguration over Wi-Fi network.
Wi-Fi Over-the-Air Programming (OTAP) allows your radio to upgrade radio software and configuration wirelessly over a Wi-Fi connection. Your radio pulls updated files from the Integrated Terminal Management (iTM) instead of having those files pushed out by the programmer.
For each update, your radio uploads the device inventory to iTM. Your radio then gets a job descriptor from iTM. The job descriptor indicates pending jobs and files to download or upload.
OTAP over Wi-Fi includes the following jobs:
If the Wi-Fi Auto-On or Off feature is enabled while your radio Wi-Fi connection is turned off, the Wi-Fi turns on automatically when you turn on your radio. This process allows your radio to check for updates and send programming status updates to the iTM. Your radio Wi-Fi connection reverts back to off mode when one of the following conditions is fulfilled:
The Wi-Fi status changes automatically if Wi-Fi Auto-On or Off feature is enabled.
Your radio display shows an Wi-Fi OTAP prompt with Restart required. Install update? text for a new configuration update.
Option | Actions |
---|---|
Installing updates immediately | Select Now. |
Installing updates later |
|
When the OTAP installation prompt is accepted, your radio updates with the new configuration as received over OTAP. Visible indication guidance and update status are provided during the update.
When the OTAP installation prompt is rejected, your radio returns to idle mode.
If a non-mandatory update prompt is received when your radio is operating in a data box mode, the system automatically installs the update. A 10 s countdown is initiated, similar to a mandatory update.
Your radio display shows a Wi-Fi OTAP prompt with Auto restart for update: 10 text for a new configuration update.
Your radio display shows a Wi-Fi OTAP prompt with Auto restart for update: 10 text for a new configuration update when Ignition Sense is triggered.
Option | Description |
---|---|
Check for Updates | Checks for new available updates. |
Install Update | Installs the postponed update. The Wi-Fi OTAP prompt appears. |
Last Updated | Shows the last installed Wi-Fi OTAP information and status of the installation. |
Bluetooth is a wireless technology used to create personal networks operating in the 5.2 GHz unlicensed band with a range of up to 90 m.
Bluetooth feature allows your radio to interact with standard or commercial Motorola Solutions and third-party audio accessories, wireless PTT, and wireless data services.
By default, Bluetooth is activated on your radio. Your radio supports the Headset Profile (HSP).
Secure Connection feature offers encrypted communication between radio and accessory, encrypted with AES encryptions. Your radio support level 4 Secure Connection.
Your radio supports Bluetooth 5.0.
The Secure Simple Pairing feature ensures a high level of security while pairing devices, thus protecting you against recording and passive eavesdropping. One radio can be connected with six data connections and one audio connection.
Your radio supports Bluetooth 5.0. The Secure Simple Pairing feature ensures a high level of security while pairing devices, thus protecting you against recording and passive eavesdropping.
One radio can be connected with up to seven devices at the same time.
The usable range can be reduced when you connect your radio with devices that support more limited ranges, or if physical obstacles such as walls appear between devices. The following Bluetooth features are available:
You can use Bluetooth to:
The Bluetooth feature interacts differently with other features and situations of your radio.
The following features and situations limit the use of Bluetooth:
TETRA Radios support simultaneous connection with up to seven remote devices.
The following restrictions on combinations of connected remote devices apply:
Your service provider can configure the details of the sensor information your radio displays.
Depending on the type of sensor connected to your radio and the setup configured by your service provider, various types of information are displayed. The following sections contain information on the most significant, predetermined data your radio displays.
Your radio remains discoverable to other Bluetooth-enabled devices for the configured time.
For sensor devices and radio control devices, contact your service provider to add them into your radio codeplug.
Examples of sensor devices are barcode scanners and heart rate sensors.
Option | Description |
---|---|
Bluetooth | Enables or disables Bluetooth. |
Name | Edits the name of your radio. This name is visible to other remote devices. |
Discoverable | Defines how long your radio remains discoverable. |
Indications | Enables or disables audible indications from your radio during Bluetooth actions. |
Pairing is a process that creates a link between two Bluetooth-enabled devices. Once paired, devices remember each other and every subsequent connection between them is authenticated automatically.
Depending on the languages installed on your radio, some characters in names will not display properly.
Radio-initiated automatic reconnection with several remote Bluetooth devices at the same time cannot be guaranteed to be successful in 100%, due to the fundamental nature of Bluetooth. In case the reconnection fails after turning on, reconnect the device manually.
Option | Actions |
---|---|
Disconnecting a device |
|
Disconnecting all devices | Select Bluetooth → Disconnect All. |
Option | Description |
---|---|
Name | Displays the name of the device. The name is editable only if your service provider did not preset it. |
Type | Displays the type of device. This menu item cannot be configured. |
Delete | Removes the device from the list of paired devices. |
Wireless Application Protocol (WAP) is a standard application layer network communications within a wireless communication environment such as TETRA network. The protocol is used to access the mobile web from a radio through a WAP browser.
The Openwave Mobile Browser is a Wireless Application Protocol (WAP)-compliant user agent. The WAP browser is available only in Trunked Mode Operation (TMO) and on a network with Packet Data enabled, provides all the basic services of a computer web browser.
Depending on the configuration tool, the display can return to the browser session automatically after an interruption by the preemptive display. The WAP browser does not support right-to-left languages (such as Arabic and Hebrew), English is used instead. The characters of right-to-left scripts are not displayed.
The browser menu includes the following panes:
Menu Pane | Description |
---|---|
Navigate | Provides access to the home page and commonly used items. |
Bookmarks | Provides access, editing, and storage options to stored bookmarks and saved pages. |
History | Provides access to recently visited pages and shows the position of the currently loaded page in the history stack. |
Tools | Provides access to applications and utilities. |
The following panes are displayed according to the context:
Menu Pane | Description |
---|---|
Options | Displayed only when there are additional options for the pane or page. |
Image | Displayed only when an image is selected. Provides access to image details, storage, and display use. |
Input Text | Displayed only in text entry mode. Provides access to text entry mode (for example, symbol). |
Tips for methods that help with easy browsing.
The bookmark downloads the selected page.
If there is no Packet Data Service, your radio displays Error: No Network Available when entering the browser for the first time. Select Left Soft key to retry entering, or Right Soft key to enter the browser menu.
When re-entering the browser with previously available Packet Data, your radio displays the last browsed page, or the last page to which you navigated off-line.
Option | Description |
---|---|
Back | To display the bookmarked page. |
Details | To modify the title and URL of the bookmark. |
Delete | To delete the bookmark. |
New Bookmark | To create a bookmark. |
New Folder | To create a folder. |
Move | To move the bookmark to a new folder. |
Delete All | To delete all bookmarks. |
Hotkeys | To assign hotkeys to bookmarks. |
Option | Description |
---|---|
Back | To display the saved page. |
Details | To modify the title and URL of the saved page. |
Update Page | To replace the saved version with the current version that must be downloaded from the server. |
Delete | To delete the page from the cache. |
Delete All | To delete all saved pages from the caches. |
Cancel | To exit and return to the previous page. |
Option | Description |
---|---|
Show URL | To display the URL of the current page. |
Save Page | To create a snapshot of the document. |
Find Text | To find a text string in the document. |
Copy Text | To copy text from the document to the clipboard. |
You can search up to nine recently visited pages from the History pane.
Option | Description |
---|---|
abc | To insert alphabetic characters in lower case. |
ABC | To insert alphabetic characters in upper case. |
123 | To insert numeric characters and symbols. |
Wireless Application Protocol (WAP) Push allows WAP content to be pushed to a radio.
This push is carried out by sending a specially formatted (Push Access Protocol) XML document to the Push Proxy Gateway, that in turn forwards the document to your radio.
A WAP push message is an encoded message including a link to a WAP address. When receiving a WAP push, a WAP enabled radio automatically gives the option to access the WAP content. The implemented WAP push is compliant with WAP 2.0 standard.
Your radio supports WAP 2.0 through a proxy only. Proxy-less connections are not supported.
A push operation in Wireless Application Protocol (WAP) is carried out by allowing a Push Initiator (PI) to transmit push content and delivery instructions to a Push Proxy Gateway (PPG). The PPG delivers the push content to your radio as per to the delivery instructions.
The PI is an application running on a web server and communicating with the PPG using the Push Access Protocol (PAP). The PPG uses the Push Over-The-Air (OTA) Protocol to deliver the push content to your radio.
The service indication (SI) presents a notification and an associated URL with a prompt to enter the URL on your radio display. The notification is then stored in the Wireless Application Protocol (WAP) box for subsequent presentation.
The SI can be valid only for a certain amount of time. After the specified time elapses, the SI indicates void content. The author of an SI can set the expiration date and time, that is, when the SI is automatically deleted from your radio.
The service provider can remotely delete SIs that became invalid. The removal is carried out through sending a special SI to delete the invalid entity.
A new SI is indicated with a respective status icon, tone, and a pop-up. The pop-up occurrence depends on the SI priority (high and medium) and your radio conditions (for instance, if your radio is in a call the pop-up does not appear). Depending on the periodic alert feature availability, a notification of an unread SI can be indicated with periodic notification, similarly to a Short Data Service (SDS) message.
Service Loads (SL) differ from the Service Indications (SI) by the fact that they do not prompt to enter the URL. Instead, the browser is automatically activated. The SL contains a URL indicating what service to load.
A new SL is indicated with a respective status icon, tone, and browser activation. The browser activation depends on the SL priority (high) and your radio conditions (for instance, if your radio is in a call, the browser does not display).
SL messages sent with urgency cache is not indicated directly to the user. Such SL messages load content and store it in the cache (the process works in the background, only the PD icon is visible to the user).
The General Purpose Input Output (GPIO) port contains a group of GPIO pins that are mostly programmable.
There are two programmable GPIO on Control heads such as NGCH/IP54 RECH/IP67 RECH and two programmable GPIO in radio through transceiver.
The DB25 and 10-pin back connectors are available on the following control heads:
The corresponding pins on the DB25 and 10-pin connectors are:
The Car Audio Mute signal is set to high by default. During transmission of an ongoing call, the signal changes to low regardless of the call type. This signal cannot be reversed. It is always available and does not require any additional configuration.
The default functions of the Control Head GPIOs on the following devices are:
You can configure programmable GPIOs as input or output. When the GPIOs are configured as input, your radio reacts to low or high level on the GPIO input and triggers the configured action. The supported functions are:
For GPIO input, the following signal levels must be provided regarding the ground:
When the GPIOs are configured as output, the supported functions are:
For GPIO output and Car Audio Mute, the following signals are provided regarding the ground:
Your radio provides two General Purpose Input Outputs (GPIOs) through the transceiver 26-pin rear connector. The two GPIOs (#19 and #26) are accessible and configurable using the configuration tool. The GPIO pins functionality must be preconfigured using the configuration tool prior to usage as there is no auto-detection mechanism.
For GPIO2 (pin 26), it is an open drain IO with internal 4.75 kohm to vehicle battery.
Input Ports | Output Ports |
---|---|
|
|
Only authorized persons can use the Test Page option and this option must be enabled in the codeplug.
Use the following key sequence to access the test page: * → # → Menu → Right.
The following information is available in the test page:
This mode allows performing basic hardware tests and share the results immediately on the display.
Use the following key combinations to access the hardware test: 1, 2, 3 (hold all simultaneously) and then press On/Off key.
If you would like to contact the Motorola Solutions Customer Care team, use the appropriate contact details below. Please be prepared to provide your contract number, product serial numbers, and detailed issue description for a faster response and a resolution. If the support request is Technical Support related, the request will be handled by the Technical Support Operations (TSO) team. This team of highly skilled professionals provides Technical Support to help resolve technical issues and quickly restore networks and systems. If you are unsure whether your current service agreement entitles you to benefit from this service, or if you would like more information about the Technical or Repair Support Services, contact your local customer support or account manager for further information.
Country | Telephone Numbers |
---|---|
Austria (German) | 0800 281 195 |
Denmark (English) | 80 253 546 |
France (French) | 0800 914 532 or +33 176 775 609 |
Germany (German) | 0800 724 6872 or +49 69 22221568 |
Israel (Hebrew) | 180 931 5818 |
Italy (Italian) | 800 791 276 |
Netherlands (English) | 0800 0249 893 |
Norway (English) | 800 14 802 |
Poland (Polish) | 00800 1215 772 |
Russia (Russian) | 810 800 286 15011 |
Saudi Arabia (English) | 800 811 0523 |
South Africa (English) | 0800 994 886 |
Spain (Spanish) | 9009 416 84 |
United Arab Emirates (English) | 8000 3570 4387 |
United Kingdom (English) | 0800 731 3496 or +44 207 019 0461 |
Email Non-Technical Support at http://customercare.emea@motorolasolutions.com. Customers may also raise non-technical support requests and check the status of such requests via the MyView portal, where available.
E-Mail Technical Support at http://techsupport.emea@motorolasolutions.com. Customers may also raise technical support requests and check the status of such requests via the MyView portal, where available.
E-Mail Hardware Repair Support at http://repair.emea@motorolasolutions.com. Customers may also raise repair requests and check the status of such requests via the MyView portal, where available.
To get help in identification of non-referenced spare parts, contact your local Motorola Solutions Customer Care Organization.
To request replacement parts, kits and assemblies, place orders directly through your Motorola Solutions local distribution organization or through https://shop-business.motorolasolutions.com/.
To download the latest versions of technical manuals, see https://learning.motorolasolutions.com/.
If you have any comments or would like to report a problem regarding Motorola Solutions publications, send an e-mail to: customercare.emea@motorolasolutions.com.
This topic contains contact details to service centers in Asia and Pacific region.
Technical support is available to assist the dealer/distributor in resolving any malfunction, which may be encountered. Initial contact should be by telephone wherever possible. When contacting Motorola Solutions Technical Support, be prepared to provide the product model number and the serial number.
You can also contact the Customer Help Desk through the website: http://www.motorolasolutions.com/en_xp/products. If a unit requires further complete testing, knowledge and/or details of component level troubleshooting or service than is customarily performed at the basic level, send your radio to a Motorola Solutions Service Center as listed in the following table:
Country | Telephone Number | Address |
---|---|---|
Singapore | +65-6352-6383 |
|
Malaysia | +603-7809-0000 |
|
Indonesia | +62-21-3043-5239 |
|
Thailand | Tel: +662-653-220 Fax: +668-254-5922 |
|
India | +91-9844218850 |
|
China | +86-10-8473-5128 |
|
Hong Kong | 852-2966-4823 |
|
Philippines | Tel: +632 858-7500 Fax: +632 841-0681 |
|
Korea | +822-3497-3649 |
|
Taiwan | +886-2-8729 8000 |
|
Australia | +613-9847-7725 |
|
Some replacement parts, spare parts, and/or product information can be ordered directly. If a complete Motorola Solutions part number is assigned to the part, it is available from Motorola Solutions Service Organization. If no part number is assigned, the part is not normally available from Motorola Solutions. If a list of parts is not included, that means that no user-serviceable parts are available for that kit or assembly.
Customer Programming Software has no capability to tune your radio. Tuning your radio can only be performed at the factory or at the appropriate Motorola Solutions Repair Center. Component replacement can affect your radio tuning and must only be performed by the appropriate Motorola Solutions Repair Center.
All orders for parts/information should include the complete Motorola Solutions identification number. All part orders should be directed to your local Motorola Solutions Service Organization. See your latest price pages.
Request for help in identification of non-referenced spare parts should be directed to the Customer Care Organization of Motorola Solutions local area representation. Orders for replacement parts, kits, and assemblies should be placed directly on a Motorola Solutions local distribution organization.
This topic contains contact details to service centers in Latin America and Caribbean region.
To request technical support, go to https://businessonline.motorolasolutions.com, Contact Us.
Some replacement parts, spare parts, and/or product information can be ordered directly. If a complete Motorola Solutions part number is assigned to the part, it is available from Motorola Solutions. If no part number is assigned, the part is not normally available from Motorola Solutions. If the part number is appended with an asterisk, the part is serviceable by Motorola Solutions Depot only. If a list of parts is not included, that means that no user-serviceable parts are available for that kit or assembly.
Country | Telephone Number | Address |
---|---|---|
Colombia | 571- 376-6990 |
|
Mexico | 5252576700 |
|
To order parts in Latin America and the Caribbean contact your local Motorola Solutions CGISS representative.
Country | Telephone Number | Address |
---|---|---|
Argentina | 5411-4317-5300 |
|
Brasil | 5511-3847-668 |
|
Chile | 562-338-9000 |
|
Colombia | 571-376-6990 |
|
Costa Rica | 506-201-1480 |
|
Ecuador | 5932-264-1627 |
|
Mexico | 52-555-257-6700 |
|
Peru | 511-211-0700 |
|
USA | 954-723-8959 |
|
Venezuela | 58212-901-4600 |
|
The Motorola Solutions products described in this document may include copyrighted Motorola Solutions computer programs. Laws in the United States and other countries preserve for Motorola Solutions certain exclusive rights for copyrighted computer programs. Accordingly, any copyrighted Motorola Solutions computer programs contained in the Motorola Solutions products described in this document may not be copied or reproduced in any manner without the express written permission of Motorola Solutions.
No part of this document may be reproduced, transmitted, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, without the prior written permission of Motorola Solutions, Inc.
MOTOROLA, MOTO, MOTOROLA SOLUTIONS, and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners.
The purchase of Motorola Solutions products shall not be deemed to grant either directly or by implication, estoppel or otherwise, any license under the copyrights, patents or patent applications of Motorola Solutions, except for the normal nonexclusive, royalty-free license to use that arises by operation of law in the sale of a product.
This product may contain Open Source software used under license. Refer to the product installation media for full Open Source Legal Notices and Attribution content.
The European Union's WEEE directive and the UK's WEEE regulation require that products sold into EU countries and the UK must have the crossed-out wheelie bin label on the product (or the package in some cases). As defined by the WEEE directive, this crossed-out wheelie bin label means that customers and end users in EU and UK countries should not dispose of electronic and electrical equipment or accessories in household waste.
Customers or end users in EU and UK countries should contact their local equipment supplier representative or service center for information about the waste collection system in their country.
Please note that certain features, facilities, and capabilities described in this document may not be applicable to or licensed for use on a specific system, or may be dependent upon the characteristics of a specific mobile subscriber unit or configuration of certain parameters. Please refer to your Motorola Solutions contact for further information.
© 2024 Motorola Solutions, Inc. All Rights Reserved
This radio is restricted to Occupational use only. Before using your radio, read the RF Energy Exposure and Product Safety Guide for Mission Critical Devices that contains important operating instructions for safe usage and RF energy awareness and control for Compliance with applicable standards and Regulations.
For a list of Motorola Solutions-approved antennas and other accessories, visit the following website: