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APX NEXT Device and Application Services Overview Training

ID: APX0001

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Additional Information

Technology: Service Readiness
Duration: 1 hour
Version: 003
Type: Online
Language: English (US)
This course provides an overview of the APX NEXT Solution

Upon completion of this training, you will be able to:
  • Understand what the APX NEXT Solution is
  • Explain what is needed to enable the solution
  • Understand the differences from the current architecture
  • Comprehend how to execute an order
  • Explain what is needed to deploy and onboard
  • Provide support and troubleshooting
  • Locate helpful resources

Target Audience
You should complete this training if you:
  • Are a Customer Support Manager (CSM)
  • Are with System Integration (SI)
  • Are Field Service Operations (FSO) / Shops / Partners
  • Are Sales

Requisite Knowledge