This User Guide covers the basic operation of the radio. However, your dealer or system administrator may have customized your radio for your specific needs. Check with your dealer or system administrator for more information.
If you attempt to use features which are mutually exclusive, one or more of the following occurs:
The feature control or icon is grayed out.
A negative tone sounds.
The radio displays Feature not allowed.
Notations Used in This Manual
Throughout the text in this publication, you will notice the use of Warning, Caution, and Notice. These notations are used to emphasize that safety hazards exist, and the care that must be taken or observed.
Warning: An operational procedure, practice, or condition and so on, which may result in injury or death if not carefully observed.
Caution: An operational procedure, practice, or condition and so on, which may result in damage to the equipment if not carefully observed.
Note: An operational procedure, practice, or condition and so on, which is essential to emphasize.
You will also notice the icons used to indicate the methods available for you to carry out a function or enable a feature.
Icon
Description
Execute the function using the Top Controls of the radio.
Execute the function using the touch screen of the radio.
Software Version
All the features described in the following sections are supported by the software version R06.00.00 or later.
Contact your system administrator for more details of all the supported features.
What Your Dealer or System Administrator Can Tell You
If the radio is to be operated in extreme temperatures (less than -30 °C or more than +60 °C), check with your system administrator for the correct radio settings.
Note:
To ensure radio longevity, front display, LTE, Wi-Fi, Bluetooth, and GPS are not available when radio internal temperature is below -20 ºC. The top display indicates Cold Temp Mode in this temperature.
On the other hand, LMR radio communication is not available when the temperature reaches -30 ºC.
You can consult your dealer or system administrator about the following:
Is your radio programmed with any preset conventional channels?
Which buttons have been programmed to access other features?
What optional accessories may suit your needs?
Note: Specifications may vary for different radio models. For more information, contact your system administrator.
Radio Care
Proper radio usage and care ensure efficient operation and long-life of the product.
Caution: Use the radio according to the following recommendations and warnings.
Your radio casing has a vent port for pressure equalization in the radio. Never poke this vent with objects such as needles, tweezers, or screwdrivers.
Never obstruct or cover the vent port, even with a label.
Ensure that no oily substances come in contact with the vent port.
Your radio is designed to be submerged to a maximum depth of six feet and maximum time of two hours. Exceeding either maximum limit can result in damage to the radio.
Elastomer seals used in portable radios age with time and environmental exposure. To ensure the waterseal integrity of the radio, Motorola Solutions recommends that radios be checked annually as a preventive measure. The disassembly, test, and reassembly procedures along with necessary test equipment are available in the Service Manual.
If the radio battery contacts are exposed to water without the battery attached, dry and clean the radio battery contacts before attaching a battery to the radio. Turn the radio over with the battery contact facing down and shake the radio so any trapped water can escape. A short circuit of the contacts could occur if they are not dried properly.
If the radio has been submerged in water, shake the radio to remove any water that is trapped inside the speaker grille and microphone port. Otherwise, the water decreases the audio quality of the radio.
If an accessory is not attached to the radio, ensure that the accessory connector cover is attached to the radio side accessory connector.
If the radio is submerged or exposed to a high force water spray, such as from a hose, remove the accessory or accessory connector cover immediately and ensure that no water is forced into the accessory connector or radio interface. Rinse and dry the area and reattach the accessory or accessory connector cover if leakage occurs.
If the radio is exposed to a corrosive environment, such as salt water or corrosive gases or liquids, rinse, and clean the radio immediately to prevent damage to radio materials, especially plated surfaces. Remove the battery and the antenna before cleaning.
Do not disassemble the radio as you could damage radio seals and result in leak paths into the radio. Any radio maintenance should be performed only by a qualified radio technician.
Only Underwriter Laboratory (UL) approved service centers can open and service UL certified radios. Opening or repairing at unauthorized locations invalidates hazardous location rating of the radio.
Do not pound, drop, or throw the radio unnecessarily.
Turn off the radio when charging the radio using a wall-mounted charger. Otherwise, the Fall Alert and Emergency may be accidentally triggered.
When cleaning the radio, do not use a high-pressure jet spray as this can exceed the depth pressure and cause water to leak into the radio.
Cleaning Your Radio
Caution: Do not use solvents or disinfectants to clean your radio as these chemicals may permanently damage the radio housing, seals, and adhesives.
To clean the external surfaces of your radio, perform the following:
Combine one teaspoon of mild dishwashing detergent to one gallon of water (0.5% solution).
Apply the solution sparingly with a stiff, non-metallic, shortbristled brush, making sure that excess detergent does not get entrapped near the connectors, controls, or crevices.
Rinse and then dry the radio thoroughly with a soft, lint-free cloth.
Clean battery contacts with a lint-free cloth to remove dirt or grease.
Radio Service and Repair
Proper repair and maintenance procedures ensure efficient operation and long-life of this radio. A Motorola Solutions maintenance agreement provides expert service to keep the radio and all other communication equipment in perfect operating condition.
A nationwide service organization is provided by Motorola Solutions to support maintenance services. Through its maintenance and installation program, Motorola Solutions makes the finest service available to those desiring reliable continuous communications on a contract basis.
For a contract service agreement, contact your nearest Motorola Solutions service or sales representative, or an authorized Motorola Solutions dealer.
Battery Recycling and Disposal
In the U.S. and Canada, Motorola Solutions participates in the nationwide Call2Recycle program for battery collection and recycling. Many retailers and dealers participate in this program.
For the location of the drop-off facility closest to you, go to http://www.call2recycle.org/ or call 1-800-8-BATTERY. This website and telephone number also provide other useful information concerning recycling options for consumers, businesses, and governmental agencies.
Radio Overview
This section describes the buttons and functions available on the radio.
Your system administrator can program the programmable buttons or switches as shortcuts to radio functions depending on the duration of a button press. Contact your system administrator to learn more about the radio functions assigned to the programmable buttons and switches of your radio.
Assignable Radio Functions
Function
Description
Audio Playback
To play the last saved call audio followed by other saved audio in the sequence from oldest to newest.
To save the received call audio into your radio, press and hold the button.
Note: These programmable buttons do not function if the radio is in the Recents menu.
Bluetooth On/Off
To turn on or off the Bluetooth, press the button.
To clear all the Bluetooth devices information, press and hold the button.
Bluetooth Configuration
Allows you to access the Bluetooth menu.
Bluetooth Audio Reroute
Allows you to toggle the audio route between the radio speaker or the Remote Speaker Microphone and the Bluetooth headset.
Bluetooth Headset PTT
Keys up the Bluetooth Headset microphone.
Call Response
Allows you to answer a private call.
Channel Up/Down
Allows you to scroll up or down to other channels within the current Zone.
Chanel Select
Allows you to select a channel from the switch.
Channel Search
Allows you to search for a channel.
Contacts
Allows you to access the Contacts menu.
Dynamic Priority (Conventional Only)
Allows any channel in a Scan List (except for a Priority-One channel) to temporarily replace the Priority-Two channel.
Emergency
Allows you to send or cancel Emergency Alarm to the dispatcher.
Fall Alert Clear
Allows you to clear the Fall Alert mode alarm and exit Fall Alert feature.
In-Call User Alert
Allows the radio to remain muted to affiliated talkgroup calls while operating on the current Trunking Personality or conventional channel.
Light/Flip
To turn on the display backlight on and off, press the button.
To flip the screen orientation of the top display, press and hold the button.
Location
Displays the current location (latitude, longitude, time, and date), and also the distance and bearing to another location, or toggles GPS/Location between on and off.Toggles the GPS/Location capabilities on and off.
Mode Select (MS01– MS13)
To change to the preset Mode Select zone and channel, press the button.
When the Preconfigurable Preset Zone and Channel field is enabled, to save the current zone and channel to one of the Mode Select menus, press and hold the preferred Mode Select menu.
Monitor (Conventional Only)
Monitors a selected channel for all radio traffic until the function is disabled.
Multiple Private Line (Conventional Only)
Allows you to access the Multiple Private Line lists.
Nuisance Delete
Temporarily removes an unwanted channel from scan list, except for priority channels and the designated transmit channel.
Private Call (Trunking Only)
Allows you to dial the programmed ID (number) and initiate the Private Call.
Priority Dispatch
Allows you to call the dispatcher on a different talkgroup.
Radio Profiles
Allows you to access a set of programmed visual and audio settings of the radio.
Record Playback
Allows you to saves and playback recorded calls.
Rekey Request
Notifies the dispatcher that a new encryption key is needed.
Remote Monitor
Enables the system administrator to remotely command a targeted radio.
Repeater Access Button (RAB) (Conventional Only)
Allows you to manually send a repeater access codeword.
Reprogram Request (Trunking Only)
Notifies the dispatcher that a new dynamic regrouping assignment is needed.
Request-To-Talk (Conventional Only)
Notifies the dispatcher that you want to send a voice call.
Scan
To turn on or off the scan function, press the button.
To enable Scan List Programming and selects the scan list for editing, press and hold the button.
Note: If this function is programmed to a radio switch, you cannot change the scan mode on the Radio Quick Settings menu.
Secure Transmission Select
Toggles the Secure Transmission on and off when the Secure/Clear Strapping field is set to Select for the current channel.
Site Display/Search (Trunking Only)
To display the current site ID and Received Signal Strength Indicator (RSSI) value.
To perform site search for Automatic Multiple Site Select (AMSS) or SmartZone operation, press and hold the button.
Site Lock/Unlock (Trunking Only)
Allows your radio to lock onto a specific site.
Status (Trunking Only)
Sends data calls to the dispatcher about a predefined status.
Status Call
Sends data calls to the dispatcher about a predefined status.
Talkaround/Direct (Conventional Only)
Toggles between using a repeater or communicating directly with another radio.
Note: If this function is programmed to a radio switch, you cannot change the talkaround/direct mode on the Radio Quick Settings menu.
Text Messaging Service (TMS)
Allows you to access the Text Messaging Service (TMS) menu.
TMS Quick Text
Selects a predefined message.
Unprogrammed
Select this feature for a radio button that is not in use.
User
Allows you to log on to the server with a personally identifiable user name.
Voice Announcement
Audibly indicates the current feature mode, zone, or channel that you are assigned to.
Voice Mute
Allows you to mute the voice transmission of the current zone and channel.
Volume Set Tone
Sets the volume set tone.
Zone Bank Up
Scrolls through the zone banks in ascending order.
Zone Bank Down
Scrolls through the zone banks in descending order.
Zone Select
Allows you to select a zone from the switch.
ViQi
ViQi is a virtual assistant that helps you manage your radio and perform information lookups using voice commands. This feature is purpose-built for public safety and is active when you press the assigned ViQi button on the radio or an associated Remote Speaker Microphone (RSM).
ViQi Voice Control
ViQi Voice Control allows you to operate the radio with your voice, for example, to change zones, channels, or volume.
Note: Voice Control follows the language that you set in the device. If you changed the device language in RadioCentral or Customer Programming Software (CPS), your device automatically downloads the new language files for this feature through LTE or Wi-Fi. This feature is disabled until the languages files are downloaded successfully. Therefore, retry if your download fails.
ViQi Voice Control Commands.
The following table shows the functions supported by the ViQi Voice Control feature and their respective commands.
Feature
Examples
Zone and Channel
To identify your current zone and channel, say:
“What is my zone and channel”
“Current zone and channel”
“Zone and channel”
To change to a new zone and channel, say:
“Zone <zone name>, channel <channel name>”
“Change zone to <zone name>, channel to <channel name>”
“Switch zone to <zone name>, channel to <channel name>”
Zone
To identify your current zone, say:
“What is my zone”
“Current zone”
“Zone”
To change to a new zone, say:
“Zone <zone name>”
“Change zone to <zone name>”
“Switch zone to <zone name>”
Channel
To identify your current channel, say:
“What is my channel”
“Current channel”
“Channel”
To change to a new channel, say:
“Channel <channel name>”
“Change channel to <channel name>”
“Switch channel to <channel name>”
Home Channel
To change to your home channel, say:
“Home channel”
“Change to home channel”
“Switch to home channel”
Volume
To identify the volume level of your radio, say:
“What is my volume”
“Current volume”
“Volume”
To change the volume level of your radio, say “Volume <volume level>”. The available commands and their respective volume levels are as follows:
“<low> – 10%”
“<medium> – 50%”
“<high> – 100%”
“<1> to <10> – 10% to 100%”
Cancel Last Command
To cancel your previous command, say “Cancel”.
Note: Cancel command works within a five-second window after the last command.
Profile
To change to a new profile, say:
“<profile name> profile”
“Change to <profile name>”
“Switch to <profile name> profile”
Scan
To start or stop scanning, say:
“Start Scan”
“Stop scan”
“Start scanning”
“Stop scanning”
Battery
To identify your battery level, say:
“What is my battery level”
“Battery level”
“Battery”
Time
To identify current time, say:
“What is the time”
“What time is it”
“Current time”
“Time check”
“Time”
Initiate ViQi Virtual Partner
“Hey ViQi”
“Look up information”
Note: These commands are used to initiate Virtual Partner when both Voice Control and Virtual Partner are programmed on the same ViQi button.
ViQi Virtual Partner
ViQi Virtual Partner helps you to look up information such as license plate, driver's license, and Vehicle ID Number (VIN), and they respond with a result to your query.
ViQi Virtual Partner Queries.
The following table shows the queries supported by the ViQi Virtual Partner feature and their respective commands. Use the following commands followed by the supported query instructions to initiate ViQi Virtual Partner:
"Look up..."
"Check..."
"Run a..."
Query
Examples
License plate
“Run a <state> license plate <alphanumeric string>”
“Check a <state> license plate”
“Look up <state> license plate <alphanumeric string>”
Driver's license
“Run a <state> driver's license <alphanumeric string>”
“Check the state of <state> driver's license <alphanumeric string>”
“Look up <state> driver's license <alphanumeric string>”
Vehicle Identification Number
“Check Vehicle Identification Number <alphanumeric string>”
“VIN check <alphanumeric string>”
“Run a VIN”
Note: You can use variations such as <vehicle identification number>, <VIN>, and <vehicle number>.
Own Location
“Where am I?”
“Can I get my exact location?”
“Am I still at the <location>?”
Note: ViQi will ask for more information to complete the query.
Target Location
“Where is <unit name>?”
“Tell me where <unit name> is.”
Note: ViQi will ask for more information to complete the query.
You are also able to receive and listen to LMR and Virtual Partner over broadband audio simultaneously. These audio mixing is configurable and must be programmed by a qualified radio technician. Check with your dealer or system administrator for more information.
Using ViQi Virtual Partner
Perform the following procedure to activate ViQi for the Voice Control or Virtual Partner features.
See ViQi for the queries supported by this feature.
After you hear a tone, speak your request into the microphone.
Release the assigned programmable button and wait for ViQi to respond.
Throughout your session, repeat steps 1 through 3 when responding to ViQi. Depending on your query, you can also say the following requests:
To display a list of preferred voice commands in any supported languages, say “What can I say ?”
To play the available results, say “Play results”.
To request for more details, say “More details”.
To complete the Virtual Partner session, say “Complete”.
Getting Started
This section provides instructions to prepare your radio for use.
Attaching and Removing the Battery
The radio notifies you if it detects a non-Motorola Solutions battery when it is powering up, charging, or removed from the charger.
Attaching the Battery
To attach the battery, align the battery with the bottom rails on the back of the radio. Slide the battery into the radio frame until the side latches click into place.
Removing the Battery
To remove the battery, perform the following actions:
Press the latches on both sides.
Pull the battery away from the radio.
Inserting or Removing the SIM Card
Remove the battery from the radio and hold the radio with the speaker grille facing up.
Gently pull the tab to slide out the SIM card tray.
Note: The SIM card tray must not be removed with a hook or prying tool.
Perform one of the following actions:
Insert the SIM Card in the SIM card tray where the letters "TOP" is facing away from the chassis of the radio.
Remove the SIM card from the tray.
Push the SIM card tray back into the radio and avoid bending it sideways or up or down.
Note: If the SIM card tray does not slide freely, check the orientation of the tray and reseat the SIM card.
Attaching and Removing the Antenna
Attaching the Antenna
When attaching the antenna, ensure that the radio is turned off.
To attach the antenna, perform the following actions:
Set the antenna in the receptacle.
Turn the antenna clockwise and tighten the antenna securely to the radio.
Removing the Antenna
When removing the antenna, ensure that the radio is turned off.
To remove the antenna, turn the antenna counterclockwise, then remove it from the receptacle.
Attaching and Removing the Accessory Connector Cover
To prevent damage to the accessory connector, shield it with the connector cover when not in use.
Attaching the Accessory Connector Cover
To attach the Accessory Connector Cover, perform the following actions:
Insert the hooked end of the cover into the slot above the connector.
Press the top of the cover down to seat it in the slot.
Rotate the thumbscrew clockwise to tighten the cover.
Removing the Accessory Connector Cover
To remove the Accessory Connector Cover, perform the following actions:
Rotate the thumbscrew counterclockwise until it disengages from the radio.
Rotate outwards and lift the connector cover to disengage it from the radio.
Using the Carry Holder
To insert the radio into the carry holder, perform the following actions:
Position the radio within the carry holder with the main speaker facing outward.
Slide the radio down into the carry holder until it clicks in place.
To remove the radio from the carry holder, perform the following actions:
Place the tip of your fingers on the ledge of the carry holder.
Push the bottom of the radio until it is released from the carry holder.
Charging the Radio
Warning:
To avoid possible explosion:
Do not replace the battery in any area labeled Hazardous Atmosphere.
Do not discard batteries in a fire.
Turn off the radio while charging in a single or multiunit charger.
Place the radio in a Motorola Solutions-approved charger.
Note: If the radio must remain powered on in the multiunit charger, LMR PTT is not allowed as possible degradation in performance may occur.
Turning the Radio On or Off
Turning the Radio On
Ensure that the battery is fully charged before the first use.
Rotate the On/Off/Volume Control Knob clockwise until you hear a click.
Turning the Radio Off
Rotate the On/Off/Volume Control Knob counterclockwise until you hear a click.
Adjusting the Volume of the Radio
Perform one of the following actions:
To increase the volume, rotate the On/Off/Volume Control Knob clockwise.
To decrease the volume, rotate the On/Off/Volume Control Knob counterclockwise.
Adjusting the Display Brightness
From the Home screen, tap Brightness.
Perform one of the following actions:
Drag the Brightness Slider to set a custom brightness level.
Tap Auto Brightness to automatically adjust the screen brightness based on the lighting conditions.
Turning On Night Mode
From the Home screen, tap Night Mode.
Setting the Clock
From the Home screen, tap System Settings.
Tap Clock, then perform one of the following actions:
If…
Then…
To toggle use 24-hour format on and off,
tap Use 24-hour format.
To toggle automatic time zone on and off,
tap Set Automatic.
To manually select time zone,
Toggle Set Automatic to off.
Tap Select Time Zone.
Setting the Front Display Timer
This setting determines the period before the front display dims and turns off due to inactivity.
From the Home screen, tap System Settings.
Tap Display → Front Display Timer.
Select the required period.
Keyboard Overview
Use the keyboard in portrait or landscape orientation to enter alphanumeric text on your radio. The keyboard supports auto-capitalization and word suggestions in the Messaging feature.
No.
Description
1
Predictive text
2
Backspace
3
Enter
4
Tap to insert space.
Double-tap to insert a period.
5
Tap to input numbers, punctuation, or symbols.
6
Tap to type in uppercase.
Double-tap for caps lock.
Based on the language settings of your radio, you can also tap and hold a character to input alternate characters.
Home Screen
No.
Name
Description
1
Status Bar
Status icons appear in the status bar to provide device status and feature notifications.
2
Identity and Status Widget
Displays your email account when you are logged in. When you are logged out, radio alias will be shown on the widget.
3
Channel Status Icons
Provides information or status specific to the selected channel.
4
Transmit and Receive Indicator
Reflects the active call state of the radio.
5
Radio Control Widget
Displays channel errors, trunking statuses, call states, and notifications.
Allows you to change zone and channel from the Home screen.
6
Menu Feature Launcher Widget
Displays the top two priority features provisioned in the Customer Programming Software (CPS).
The More option contains all other programmed menu items.
7
Location Widget
Displays the current location of your radio.
Allows you to view and manage all location-related features. Depending on the RadioCentral or CPS configuration of your radio, the widget opens the Waypoints or SmartMapping application.
8
Settings Widget
Provides shortcuts to radio settings.
System Settings contains other settings in the radio.
9
Messages Widget
Allows you to compose a new text message and view all messages in the inbox. Depending on the RadioCentral or CPS configuration of your radio, the widget opens the LMR messages or SmartMessaging application.
Note: The number of unread messages are displayed on the all messages icon .
10
Home Channel Revert
Allows you to revert to the Home Channel or Talkgroup.
11
Radio Quick Settings
Allows you to quickly toggle the radio communication settings. The settings are channel specific.
12
Shift Manager Launcher
Depending on the radio programming, this shortcut allows you to access your Radio Alias, User Login, Soft ID, CommandCentral Login, or Status list.
Identity and Status Widget
The Identity and Status Widget displays the identity of the radio with either the Radio Alias, Soft ID, or User Login. This widget also allows you to send the operational status directly from the home screen.
Managing Operational Status
From the Home screen, tap the Identity and Status Widget.
Select the available status.
User Login Feature
This feature allows you to take on a friendly username such as Text Messaging Service (TMS).
You can still send text messages without logging in as a user. The user login feature only enables the recipient of your message to identify you as the sender by assigning a username to your message. This feature is only applicable for Land Mobile Radio (LMR) Messaging.
Logging In to Automatic Registration Service
From the Home screen, tap Shift Manager Launcher.
Tap User Login, then perform one of the following actions:
If…
Then…
To log in with an existing ID,
Tap the ID.
To log in with a new ID,
Tap Login with new ID.
Enter the User Login ID, then tap Done.
Enter the authorized PIN, then tap Done.
If a PIN is not assigned to the ID, skip this step.
The display shows the Progress screen. If the channel does not support Automatic Registration Service login, the display shows the status as Offline.
While sign in is in progress, tap Hide.
After the login is completed, the Identity and Status Widget shows the login ID.
Logging Out of Automatic Registration Service
From the Home screen, tap Shift Manager Launcher.
Tap your ID, then tap Yes to confirm the request.
Perform one of the following actions:
To clear the private data, tap Yes.
To keep your private data, tap No.
Entering the Soft ID
Soft ID entry is only allowed if it is enabled and User Login is not used.
From the Home screen, tap Shift Manager Launcher.
Tap Soft ID, then enter your Soft ID.
Tap Done to confirm.
Note: If you leave the Soft ID empty, the Work Manager Widget displays the Radio Alias ID if it is enabled.
CommandCentral Authentication Login
To log into the CommandCentral for the first time, simply follow the First-Time Login steps as follows.
Note: After selecting Remember my username, the First-Time Login steps will be skipped on subsequent logins.
After you have logged in, you can view your agency details (Agency name, Unit ID, Auto logout date and time). You will be notified when you are about to be logged out when you see a logout timer on the widget. The timer is displayed 1 hour before the logout time if the session timeout is set to less than 29 days, or 20 hours before if session timeout is set to more than 29 days.
Logging In to CommandCentral
From the Home screen, tap Shift Manager Launcher.
Login using one of the following options:
Option
Actions
User Authentication via email and username
Tap CommandCentral Login.
Enter your Username/ E-mail address and Password.
Device certificate authentication
Tap CommandCentral Login.
Note: The device automatically logon at power up.
Depending on your login attempt, use one of the following options:
Option
Actions
First-time login
Tap Sign On.
Scroll down and tap the Received passcodes via email (if two-factor authentication is enabled).
Enter the passcode and tap Verify to complete the login (if two-factor authentication is enabled).
Subsequent login
Tap Sign On, then enter the verification code generated by your device (if two-factor authentication is enabled).
Tap to complete the log in.
Note: You can request to resend the code to the connected device. The code is 8 characters and can be alphanumeric.
Logging Off CommandCentral
From the Home screen, tap Shift Manager Launcher.
To log out of CommandCentral, tap on your username or email address listed under CommandCentral Login.
Updating Unit ID
Field users must log in before changing Unit ID.
From the Home screen, tap Shift Manager Launcher.
Update the Unit ID by using the following options:
Option
Actions
Updating Unit ID for the first time
At the Shift Manager screen, tap on My Unit ID.
Tap on the required Unit ID and wait until the requested ID is completely assigned.
Updating Unit ID from Recents list
At the Shift Manager screen, tap on My Unit ID.
Tap on the Recents.
Tap on the required Unit ID and wait until the requested ID is completely assigned.
Updating On/Off Duty Status
Field users must log in before changing On/Off duty status.
Update the On/Off duty status by using the following options:
Option
Actions
From the Shift Manager
From the Home screen, tap Shift Manager Launcher.
From the Shift Manager screen, tap on My Status to toggle between On or Off duty status.
From the Home Screen
From the Home screen, tap Shift Manager Launcher.
At My Status screen, tap on the Duty Status to toggle between On or Off duty status.
Status Indicators
This section explains the status indicators of the radio.
Battery Charge Status
Your radio indicates the battery charge status through LED, sounds, and the battery icon on the display. You can also check the battery charge status by using the menu entry.
Battery Protection is activated when the battery is low or operating in extremely low temperatures to extend radio communication. Features such as Wi-Fi and LTE are temporarily suspended.
When the Battery Protection Mode is active, you receive a notification. You can dismiss the Battery Protect Mode notification by tapping Close on the dialog box. The top display will switch between zones or channel information and Battery Protect Mode string.
Battery Protection Mode will end when the battery level or the temperature has returned to normal. A notification will appear on the front display indicating that LTE and Wi-Fi services have been restored. You can press Close to dismiss the notification or the dialog box will close itself after three minutes. The top display notification will also disappear.
Radio Icons
These icons appear at the status bar to provide device-specific information or status.
Icon
Name
Description
(Front display)
Battery
Indicates the remaining battery level of the radio. The icon blinks when the battery level drops to 10% or lower.
Bluetooth® On
Steady – Bluetooth wireless technology is on and ready for connection.
Inverted – Bluetooth link is established with an external Bluetooth enabled device.
GPS
GPS is enabled and its signal is available.
No SIM
SIM card is not inserted or detected.
to
LTE Network Strength
The radio is connected to an LTE network. The number of bars represents the signal strength of the LTE network.
LTE No Service
The radio is not connected to an LTE network.
Data Disabled
The radio is connected to an LTE network but the data is disabled.
Downloading Data
Indicates the updates are downloading.
(Top display only)
Notification
The radio receives notification of an activity or event.
Time
Indicates the current time.
Wi-Fi 4
Wi-Fi 5
Wi-Fi 6
These icons appear at the Radio Control Widget to provide information or status of LMR-specific features.
Icon
Name
Description
to
Received Signal Strength Indicator (RSSI)
The number of bars represents the received signal strength of the current site in trunking mode.
Receiving
The radio is receiving a call or data.
Transmitting
The radio is transmitting a call or data.
Roaming
The radio has roamed to and is registered to a foreign system.
(Top display only)
View/Program Mode
Steady – Radio is in View mode.
Blinking – Radio is in Program mode.
Monitor (Carrier Squelch)
The selected channel is being monitored in conventional operation.
Secure Operation
Blinking – The radio is receiving an encrypted voice call.
Steady – The radio is operating in a secure channel.
AES Secure Operation
Blinking – The radio is receiving an AES-encrypted voice call.
Steady – The radio is operating in an AES-secure channel.
Scan
The radio is scanning a scan list.
Priority Channel Scan
Blinking – The radio detects activity on the designated Priority-One channel.
Steady – The radio detects activity on the designated Priority-Two channel.
Vote Scan
The Vote Scan feature is enabled.
Direct
The radio is configured for direct radio-to-radio communication in conventional operation.
SmartConnect
Inverted – The current channel is currently connected through the SmartConnect feature.
Steady – The current channel supports SmartConnect.
Power Level
Off – The radio is set at high power.
On – The radio is set at low power.
to
Zone Bank
Basic Zone Bank – Icons "A" to "F" indicates that the radio is in the dedicated zone.
Enhanced Zone Bank – Icons "A" to "Y" indicates that the radio is in the dedicated zone bank.
User Login Indicator (IP Packet Data)
Steady – The user is associated with the radio.
Blinking – The device registration or user registration with the server failed due to an invalid username or pin.
Inverted – The user is logged on to the secured IP packet data.
Data Activity
Data activity is present on the radio.
In-Call User Alert
The receiving audio turns off.
LED Indications
The LED indications represent the operational status of your radio. A qualified technician can permanently disable the LED indication by programming it.
LED Indications
Indication
Status
Solid red
Radio is transmitting.
Blinking red
Radio is transmitting at low battery condition or detects an incompatible battery.
Double blinking red
Radio is transmitting an emergency alarm or call.
Rapid blinking red
Radio has failed the self-test upon powering up or encountered a fatal error.
Solid yellow
Radio is receiving in both trunking and conventional clear mode.
Note: The yellow LED illuminates only when the Busy LED feature is enabled through Customer Programming Software (CPS).
Blinking yellow
Radio is receiving a secured transmission.
Solid green
Radio is powering up.
Blinking green
Radio is receiving an individual or telephone call.
Transmit and Receive Indicator
The Transmit and Receive Indicator indicates the active call state of the radio.
Click on the Callouts to view the descriptions.
Color
Call State
Light Blue
Open/Standby
Yellow
Receiving and Unmuted
Red
Voice Transmission
Gray
Unprogrammed
Responding to Notifications
The Notification Center provides concise information about an activity or event.
Drag down the Status Bar to open the Notification Center.
Perform one of the following actions:
To respond to a notification, tap the assigned action message.
To clear all notifications, tap Clear All.
Swipe up from the bottom of the screen to close the Notification Center.
General Radio Operation
This chapter explains the general operations of your radio.
Scan Lists
Scan lists are created and assigned to individual channels or groups. Your radio scans for voice activity by cycling through the channel or group. The sequence of scan is as specified in the scan list for the current channel or group.
Your radio supports different types of Scan Lists:
Conventional Scan List
Multi-System Talkgroup Scan
Trunking Priority Monitor Scan List
Intelligent Priority Scan
This feature allows you to add or delete conventional channels and trunking talkgroups from multiple systems into the priority scan lists.
When the radio locks onto a channel in the Intelligent Priority Scan list, the radio scans for higher priority member within the same Trunking or Conventional system.
Managing the Scan List
From the Home screen, tap Scan List.
Tap Scan List or Channels.
Tap the required channel and perform one of the following options:
To assign Priority-One status to the channel, select Priority 1.
To assign Priority-Two status to the channel, select Priority 2.
To remove priority from this channel, select No Priority.
To remove the channel from the scan list, select Remove from Scan.
To add the channel to the scan list, from the Channels tab, select Add to Scan List.
Scan
This feature allows you to monitor traffic on different channels by scanning a programmed list of channels. Scanning is halted if you initiate a call and resumes when the call has ended.
Toggling the Scan Feature On and Off
Perform one of the following actions:
Option
Actions
To turn on Scan, turn the preprogrammed 2–Position Concentric switch to the scan position.
From the Home screen, tap Radio Quick Settings.
To toggle the scan feature on and off, tap Scan.
Making a Dynamic Priority Change (Conventional Scan Only)
While the radio is scanning, the dynamic priority change feature allows you to temporarily change any channel in a scan list (except for the Priority-One channel) to the Priority-Two channel. This change remains in effect until scan is turned off. Scan then reverts to the default setting.
From the Home screen, tap .
Deleting Nuisance Channels
If a channel continually generates unwanted calls or noise (termed “nuisance” channel), you can temporarily remove the unwanted channel from the scan list. This capability does not apply to priority channels or the designated transmit channel.
From the Home screen, tap Nuis Del.
Restoring a Nuisance Channel
To restore the deleted nuisance channel, perform one of the following actions:
Stop and restart a scan.
Mode change to another channel and back to the original channel.
Turn off the radio and then turn it on again.
Selecting Zones
Use one of the following methods to select a zone.
If…
Then…
Slide the ABC Programmable Switch to the required position.
From the Home screen, tap the Radio Control Widget.
Perform one of the following actions:
Select Current Zone <Zone Name>, then select the required zone followed by the required channel.
Note: If the default or last known channel is configured on the radio, it automatically highlights that channel for easier selection.
Select Recents followed by one of the recently used zones and channels.
Selecting Zones from Zone Banks
A Zone Bank consists of three zones. The Basic Zone Bank feature supports two zone banks and a total of six zones. The zones are indicated by the "A" to "F" icons. The Enhanced Zone Bank feature supports 25 zone banks, which are indicated by the "A" to "Y" icons.
To change zone banks, perform one of the following actions:
To change Basic Zone Banks, press the preprogrammed Basic Zone Bank button.
To change Enhanced Zone Banks, press the preprogrammed Enhanced Zone Bank Up or Enhanced Zone Bank Down button.
Note: For the Enhanced Zone Bank feature, you can press and hold the preprogrammed Zone Bank Up or Zone Bank Down button for faster scrolling.
One of the following scenarios occur:
For the Basic Zone Bank feature, the radio displays the icon of the selected zone.
For the Enhanced Zone Bank feature, the radio displays the icon of the selected zone bank.
To change zones, change the position of the ABC Programmable Switch.
Selecting Channels
Use one the following methods to select a channel:
If…
Then…
Rotate the Channel Selector to the required position.
From the Home screen, tap the Radio Control Widget.
Perform one of the following actions:
On the Channel tab, select the required channel.
On the Recents tab, select the recently used zone and channel.
To search for the required channel, tap Search.
Channel Error Messages
If there is a channel error, your radio displays error messages on the Radio Control Widget.
Type
Description
Unprogrammed
The mode is set to an unprogrammed channel.
Fail 001
The selected channel is assigned to an incorrect frequency band.
Managing Mode Select Menus
The Mode Select feature allows you to save the current zone and channel on your radio to one of the Mode Select feature menus (M01–M05) in the Menu Feature Launcher screen or a programmable side button (MS01–MS13). After that, the menus on the Home screen function as shortcuts to the saved zone and channel.
Navigate to the zone and channel that you want to save.
From the Home screen, tap More.
Perform one of the following actions:
To save the current zone and channel to one of the Mode Select menus, tap and hold the desired Mode Select menu.
To change to the preset zone and channel of the Mode Select menu, tap the Mode Select menu.
If you tap and hold the Mode Select menu, when the Preconfigurable Preset Zone and Channel field is disabled, the radio displays the Feature not allowed error message.
Toggling the Controls and Buttons Tones On and Off
From the Home screen, tap More.
To toggle the controls and buttons tones on and off, tap Tones.
Control Lock
This feature allows you to lock and unlock the radio switches, buttons, knobs, and touch screen display.
Locking the Controls
Press the pre-programmed Control Lock button.
The radio unlocks automatically during power cycle.
Note: When the lock function is programmed to a switch, the switch state is detected and the lock is re-engaged automatically after the radio is rebooted.
General Radio Information
Use this menu item to view the general information of your radio.
The available information is:
Radio Information
IP Display
SIM Status
Control Assignments
Accessing the Radio Information
From the Home screen, tap More.
Tap Info → Radio Information.
The radio displays the following information:
Software Version
Host Version
Secure Version
Model Number
DSP Version
Flash Code
Serial Number
Codeplug Alias
RF Band(s)
(KG) Secure Algorithms
MAC Address
ESN Numbers
IMEI/ICCID
To close the Radio Information screen, tap Close.
Viewing the Control Assignments
This feature displays the programmable radio functions assigned to the controls of your radio for the currently selected channel.
See Programmable Features for more information on the various programmable features of your radio.
From the Home screen, tap More.
Tap Info → Control Map.
Checking Device Status
From the Home screen, tap System Settings.
Tap My Device.
Selecting a Radio Profile
This feature allows you to manually switch the visual and audio settings of the radio. The display, backlight, alert tones, and audio settings are defined according to the preprogrammed radio settings of each radio profile.
From the Home screen, tap More.
Tap Profiles, then select the required profile.
Toggling the Transmit Power Level between High and Low
This feature allows you to reduce the transmit power level for a specific case that requires a lower power level. The reduced transmit power level does not affect the receiving performance of your radio nor diminish the data functionality of the radio.
Low power level enables a shorter transmitting distance and helps conserve power. High power level enables a longer transmitting distance.
Note: If this function is preprogrammed to a radio switch, you are unable to change the transmit power level on the Radio Quick Settings menu.
From the Home screen, tap Radio Quick Settings.
To toggle the power level between low and high power, tap Low Power.
Types of Radio Calls
Your radio can make talkgroup, private, and enhanced private calls in conventional and/or trunking mode.
Call Type
Conventional Mode
Trunking Mode
SmartConnect
Talkgroup Call
A Talkgroup Call is a point-to-multipoint call operation. Your radio must be configured as a member of the talkgroup for you to communicate within the talkgroup.
Private Call
A Private Call is a call from one individual radio to another.
Enhanced Private Call
This feature allows you to send a follow up Call Alert Page immediately after a private call to a target radio is unanswered.
Selective Call
A Selective Call is a call from an individual radio to another individual radio with privacy.
Call Alert Page
Allows the radio to function like a pager, or to verify if a radio is active on the system.
Making Calls on the Radio
Perform one of the following actions based on the type of radio call:
Wait for the Talk Permit Tone. Then, speak into the microphone.
To listen, release the PTT button.
Note: You cannot transmit longer than the preset Time-Out Timer setting. If you attempt to do so, the radio automatically stops your transmission, and you hear a negative tone.
Call Alert Page
From the Home screen, tap Contacts.
Tap FAB → Dialer.
Enter the required number.
Tap More → Page.
Tap Page.
Private Call or Selective Call
From the Home screen, tap Contacts.
Tap FAB → Dialer.
Enter the required number.
Tap More → Private Call.
To start the call, press the PTT button.
To end the call, tap End.
Note: If Enhanced Private Call is enabled and there is no answer from the target radio, press the PTT button to send a Call Alert Page.
Dual Tone Multi-Frequency (DTMF) Transmission
Perform one of the following actions:
If Hot Keypad mode enabled:
From the Menu Feature Launcher, tap Dialer → More → DTMF.
Press the PTT button while entering the DTMF number.
If DTMF Mic enabled:
From the Menu Feature Launcher, tap Dialer → More → DTMF.
Enter the DTMF number.
Receiving Calls on the Radio
Perform one of the following actions based on the type of radio calls:
Option
Actions
Talkgroup Call
No action is required. Your radio automatically plays the transmission from the talkgroup call.
Call Alert Page
Tap Okay to accept the Call Alert Page.
Private Call or Selective Call
Perform one of the following actions:
To accept the call, tap Accept. To end the call, tap End.
To dismiss the call, tap Dismiss.
Making Priority Dispatch Calls
If a talkgroup is congested, the Priority Dispatch feature allows you to call the dispatcher on a different talkgroup. This talkgroup is called the Priority Talkgroup. Each trunking talkgroup can have its own assigned Priority Talkgroup.Priority Dispatch is not available during Emergency operations. Scan feature is suspended when Priority Dispatch is initiated.
Dispatch console that supports this feature must be preprogrammed to use this feature. Check with your dealer or system administrator for more information on dispatch console supporting this feature.
Press the preprogrammed Priority Dispatch button.
Note: Harris' Symphony™ Dispatch Console supports this feature.
A tone sounds and the radio enters Priority Dispatch mode. The radio exits this mode when the Priority Dispatch Time Out Timer expires. The display shows Priority Dispatch On. Priority Talkgroup Alias also shows Talking when PTT is pressed.
Before the Priority Dispatch Time Out Timer expires, press and hold the PTT button to transmit.
The display shows the Priority Talkgroup alias.
Release the PTT button to listen.
The radio exits Priority Dispatch mode, returns to its original talkgroup, and displays the home channel alias.
Emergency Operation
The Emergency feature is used to indicate a critical situation. An emergency signal overrides any other communication over the selected channel.
Your radio supports the following Emergency modes:
Emergency Alarm
Emergency Call
Emergency Alarm with Emergency Call
One channel supports only one Emergency mode. The radio responds differently when pressing the programmed Emergency button in each channel.
Your radio is also programmed to operate in one of the following conditions:
Tactical/Non-Revert
The radio sends an emergency alarm and/or makes an emergency call on the current channel.
Non-Tactical/Revert for Conventional System
The radio reverts to the programmed emergency channel to send an alarm and/or make an emergency call.
Non-Tactical/Revert for Trunking System
The radio reverts to the programmed emergency talkgroup (trunking system) or channel (conventional system) to send an alarm and/or make an emergency call.
Fall Alert is an alternate way to activate the Emergency feature. For more information, see Fall Alert.
For more information, contact your system administrator.
Special Considerations for Emergency Operation
The following scenarios apply during Emergency operation:
Emergency Operation Scenarios
Scenario
Outcome
If you press the Emergency button while in a channel that has no Emergency capability,
a tone sounds.
If you change to a channel or mode with no Emergency capability while in Emergency operation,
your radio shows the following indications:
A tone sounds until you select a valid Emergency channel or mode, or until you disable the Emergency operation.
The display shows No emergency.
If you change to a channel or mode with Emergency capability while in Emergency operation,
the Emergency Alarm and/or Emergency Call continues on the new channel or mode.
If the radio is out-of-range of the system or the emergency alarm is not acknowledged,
your radio shows the following indications:
A tone sounds.
The display shows No acknowledge.
Emergency Keep-Alive
This feature prevents your radio from turning off when in Emergency mode. If this feature is enabled, you are required to exit Emergency mode before turning off your radio.
Sending Emergency Alarms
This feature allows you to send a data transmission, which identifies the radio sending the emergency, to the dispatcher.
Press the preprogrammed Emergency button.
Your radio shows the following indications:
A tone sounds
The LED blinks red momentarily
The radio displays Emergency
When you receive an acknowledgment from the dispatcher (and the central controller if you are in a trunking system), your radio shows the following indications:
A high-pitched tone sounds (Trunking only)
The display shows Acknowledge Received
Four audio tones sound
The alarm ends
The radio exits the Emergency Alarm mode
Making Emergency Calls (Trunking Only)
You radio is programmed to support emergency calls with or without Hot Mic. When emergency call with Hot Mic is enabled, the microphone of your radio is automatically activated, allowing you to communicate with a group of radios without pressing the PTT button.
The microphone remains active for the Hot Mic time specified in the codeplug programming of the radio.
Press the preprogrammed Emergency button.
Perform one of the following actions based on the type of emergency call:
If…
Then…
Emergency Call
Press and hold the PTT button.
Speak into the microphone.
To end the transmission and wait for a response from the dispatcher, release the PTT button.
Emergency Call with Hot Mic
Speak into the microphone.
Note:
The Hot Mic applies to the first voice transmission from your radio during the Emergency call. For subsequent transmissions in the same Emergency call, you must press the PTT button.
The radio displays the confirmation message of a successful or unsuccessful acknowledgment from the dispatcher.
The radio exits Emergency Alarm and enters the Emergency Call state.
Perform one of the following actions based on the type of emergency call:
If…
Then…
Emergency Call
Press and hold the PTT button.
Speak into the microphone.
To end the transmission and wait for a response from the dispatcher, release the PTT button.
Emergency Call with Hot Mic
Speak into the microphone.
Note:
The Hot Mic applies to the first voice transmission from your radio during the Emergency call. For subsequent transmissions in the same Emergency call, you must press the PTT button.
If an Emergency operation is triggered on your radio, the dispatch console or radios configured as Supervisor can exit the Emergency operation.
Perform one of the following actions:
If…
Then…
Press and hold the preprogrammed Emergency button until you hear the emergency exit tone.
From the Home screen, swipe down the Status Bar.
Tap Cancel and confirm the action by tapping Yes.
Exiting Emergency as Supervisor (Trunking Only)
Radios configured as Supervisor are able to cancel emergency mode of other radios. The dispatch console must be preprogrammed to use this feature. For more information, contact your system administrator.
Perform one of the following actions:
If…
Then…
If the emergency mode is initiated by other radios,
press and hold the 1-Dot (Side Middle) button, and press the Emergency button.
If the emergency mode is initiated by the Supervisor,
Perform one of the following actions:
Press and hold the Emergency button.
Press and hold the 1-Dot (Side Middle) button, and press the Emergency button.
Wait for console to clear emergency.
Note: The combinations of the following buttons are supported in your radio:
Radio 1-Dot (Side Middle) and Top (Orange) buttons.
Radio 1-Dot (Side Middle) and accessory Top (Orange) buttons.
Accessory 1-Dot Button and radio Top (Orange) button.
Accessory 1-Dot Button and accessory Orange button.
Exit Emergency Via Console (Trunking Only)
Radios configured as console only are not able to cancel emergency mode from the radio. The dispatch operator or supervisor must clear the emergency. For more information, contact your system administrator.
Remote Emergency
The Remote Emergency feature allows you to remotely launch the emergency feature on a target radio.
You can send the Remote Emergency request to radios from recently transmitted or received calls that are stored. The latest Recent Call List refreshes automatically on your radio.
Sending Remote Emergency from Contacts
From the Home screen, tap Contacts.
Select the required contact.
On the selected contact, tap and hold Quick Action to open the drop-down menu.
Select Remote Emergency.
To send Remote Emergency, press the PTT button.
If the ID of the target radio is valid, your radio displays Sending remote emergency... and saves the ID as the last Remote Emergency ID.
If the ID of the target radio is invalid, your radio displays an invalid ID notification.
If your radio is in one of the following states, your radio plays a tone.
Receive-only Channel
Transmit Inhibit
Out of Range
Imbalance Coverage
If your radio receives acknowledgment, your radio displays a positive notification.
If your radio does not receive acknowledgment from the target radio, your radio displays a negative notification.
Sending Remote Emergency from the Dialer
From the Home screen, tap Contacts.
Tap FAB → Dialer.
To change the call type, tap More → Remote Emergency.
Enter the number of the target radio.
To send Remote Emergency, press the PTT button.
If the ID of the target radio is valid, your radio displays Sending remote emergency... and saves the ID as the last Remote Emergency ID.
If the ID of the target radio is invalid, your radio displays an invalid ID notification.
If your radio is in one of the following states, your radio plays a tone.
Receive-only Channel
Transmit Inhibit
Out of Range
Imbalance Coverage
If your radio receives acknowledgment, your radio displays a positive notification.
If your radio does not receive acknowledgment from the target radio, your radio displays a negative notification.
Sending Remote Emergency from Menu Feature Launcher
From the Menu Feature Launcher widget, tap Remote Emergency.
Your radio displays the Call List.
Select the required contact.
To send remote emergency, press the PTT button.
If the ID of the target radio is valid, your radio displays Sending remote emergency... and saves the ID as the last Remote Emergency ID.
If the ID of the target radio is invalid, your radio displays an invalid ID notification.
If your radio is in one of the following states, your radio plays a tone.
Receive-only Channel
Transmit Inhibit
Out of Range
Imbalance Coverage
If your radio does not receive acknowledgment from the target radio, your radio displays a no-acknowledgment notification.
Receiving Remote Emergency
When you receive a remote emergency notification, the display shows Emergency mode and home display alternately. The receiving radio displays Remote Emergency.
To view notification, drag down the Status Bar to open the Notification Center.
To exit Emergency mode, tap CANCEL → YES.
Canceling Emergency mode dismisses Emergency notification, and your radio returns to normal operation.
If the receiving radio receives the command, the following indications occur:
A positive indicator tone sounds.
The display shows a positive notification.
If the receiving radio is on a channel with no emergency configured, your radio displays No Emergency.
Note: Some features are unavailable when your radio is in Emergency mode.
Filtering Remote Emergency Contacts
This feature allows you to filter contacts.
Filter contacts by using the following options:
Option
Actions
Filtering Remote Emergency contacts in Recents menu
From Recents menu, tap CALL LOG.
Tap More.
To filter the required contact, tap Filter.
Note: Tapping Filter will show all possible contact methods available for your radio.
Deselect other call types besides Remote Emergencies.
To confirm, tap .
Filtering Remote Emergency contacts based on call types
From Remote Emergency menu, tap CALL LIST.
Tap More.
Select Filter.
Deselect other call types besides Remote Emergencies.
To confirm, tap .
Your radio displays the filtered call list.
Emergency Beacon
When the radio is in Emergency mode, the Emergency Beacon feature transmits Bluetooth Low Energy (BTLE) signals and other Emergency information to nearby radios.
For more information, contact your system administrator.
Sending Emergency Beacons
The following methods are options on how to transmit the beacon.
Press the pre-programmed Emergency button.
Receiving Emergency Beacons
The receiving radio displays Beacon Received, the transmitting radio Contact ID, or alias. The following methods are options on how to receive the beacon.
Perform one of the following:
Tap Details to view the beacon list.
Tap Dismiss to dismiss the beacon.
Note: If there are multiple beacons, the radio displays the recent beacon received.
Viewing Received Emergency Beacon
From the Home screen, tap Beacon.
Note: The received beacons will be removed from the list after four minutes.
Fireground
The portable Fireground Communications System is designed for deployment at an incident scene.
It consists of central components that provide on-scene and in building radio coverage, and enhanced personnel accountability and monitoring:
Your APX portable radios
Incident Management Software
Command Terminal
Radio Frequency (RF) Modem (Conventional Only)
Control Channel Radio (Trunking)
Optional Data Radio (Trunking)
Accountability Server (Trunking)
DVRS (Optional)
If you have a critical situation, you can press the Emergency button, which activates an alarm on the Incident Management Software at the command terminal.
The command terminal receives the following status updates from your radio:
Turning the radio on and off
Automatic response to Polling
Response to Evacuation commands
Pressing the PTT button to make voice transmission
Sending an Emergency Alarm and Call
Entering or Exiting a Trunking Talkgroup
Entering Fireground Zone Channel (Conventional)
Upon powering up, one of the following scenarios occurs:
If the Fireground Zone Channel is set as default, you hear the gurgle tone and the radio displays the home screen. You are in Fireground zone channel.
If the Fireground Zone Channel is set as default, but you hear a short, low-pitched tone, the display shows REG FAIL to indicate that the command terminal does not respond to Fireground Zone Channel. Get a qualified technician for assistance.
If your home channel is not Fireground Zone Channel, toggle or change the radio zone channel to Fireground Zone Channel.
If you are entering Fireground Trunking Talkgroup, upon powering up, ensure that the Fireground Trunking Talkgroup is selected. The subscriber unit automatically appears on the Incident Commander's terminal.
Listen for a transmission. Adjust the Volume Control Knob if necessary.
Perform one of the following actions:
Press and hold the preprogrammed Volume Set button to hear the volume set tone. Adjust the Volume Control Knob if necessary. Release the Volume Set button.
At the desired Fireground zone and channel, press the preprogrammed Monitor button and listen for activity. Adjust the Volume Control Knob if necessary.
If your radio is working in Fireground Zone Channel, proceed to next step.
Press and hold the PTT button to transmit. The LED lights up solid red while transmitting. Talk into the microphone clearly if needed.
Release the PTT button to receive.
You hear a Transmit End Tone.
Responding to Evacuation Indicator
The Incident Commander can trigger one of sixteen Tactical Alerts from the Command Terminal. These alerts can target individuals or groups of users within the Fireground Communication System. The ergonomic (visual and audible) response for the Tactical Alerts can be customized.
Your radio sounds the audible response at the profile maximum alert tone volume level. The display shows the configurable programmed alert text and intelligent lighting.
Perform one of the following actions:
Press the radio Top Side button.
Press the RSM Side Button 1 if the radio is connected to RSM.
Press the PTT button. PTT button must be configured in RadioCentral or Customer Programming Software (CPS) to enable this function.
The radio cancels the indications, a tone sounds and the radio sends an acknowledgment to the command terminal.
Note: Move the Volume Control Knob to adjust the volume of the audible alert from full volume.
Sending Evacuation Tone
This feature enables the evacuation tone to be heard on the transmitting radio and on any radio that is able to receive the tone instruction.
Once the tone begins to sound, if the orange button is released the tone continues to alarm on all radios within the talkgroup, until the PTT button is released.
Note: Radio does not transmit evacuation tone if the radio is in secure mode.
Tactical Public Safety (Conventional Only)
Tactical Public Safety (TPS) enables the member of a group to identify the start and the end of a transmission by displaying the caller name or ID on the radio display.
Using TPS Normal Transmission
At TPS Zone Channel, perform one of the following actions:
Press PTT button to transmit. Talk clearly into the microphone. Release PTT button to listen.
Receive and listen to call, the radio displays the caller’s name or ID.
Using TPS Emergency Transmission
The following are two important alert tones designed for this feature.
Emergency Beacon
If you press the Emergency button during an emergency, the radio sounds a Beacon at maximum volume using the radio internal speaker (not adjustable). When pressing the PTT button for voice communication, the beacon is muted.
Emergency Call De-Key Sidetone
The radio sounds an alert tone to remind you that the Emergency Mode is still active after you release the PTT button for an Emergency call transmission. The volume of loudness depends on the maximum tone volume set in your radio profile.
Press the Emergency button to enter Emergency Mode.
The Emergency Beacon tone sounds.
Press PTT button to make an Emergency Call.
Release to listen.
The Emergency Call De-Key Sidetone sounds. After a short pause, the Emergency Beacon tone sounds.
Press and hold the Emergency button to exit Emergency mode and cancel Emergency Beacon.
Fall Alert
Fall Alert is a supporting feature of the Emergency operation. The Emergency feature must be programmed for Fall Alert to operate.
Your radio activates the Fall Alert feature when it achieves or exceeds a tilt angle threshold or a combination of the angle threshold and radio motion below the motion sensitivity level. The radio must stay in this condition for a programmed period before the Emergency Alarm or Call is activated.
Note: Because Fall Alert may be triggered accidentally, consider the following scenarios when using your radio:
If the radio is programmed to a horizontal position only, it must be worn in a vertical position.
If the radio is programmed with the Fall Alert feature, turn off the radio when charging it with a wall-mounted charger.
When you dismiss Fall Alert and keep the radio horizontal, no emergency will be sent and no further Fall Alert notification will occur until the device is rotated back to normal (portrait) mode.
Radio Alerts When Fall Alert is Triggered
When Fall Alert is triggered, your radio plays an alert tone, and the display shows Fall Alert.
Fall Alert Enhanced
Your radio also supports Fall Alert Enhanced where an alert tone is played for a programmed period. This tone is louder than the programmed minimum level or the current level of the speaker. This tone acts as a beacon to help find the radio.
When the alert tone is active, changing to another channel with a different setup triggers a different response from the radio:
The alert tone is inhibited when you change to a channel without Emergency feature.
The alert tone is inhibited when you change to a channel with Emergency but no Fall Alert feature.
The current alert tone is inhibited and is replaced with a different alert tone when you change to a channel with Emergency feature and a different Fall Alert configuration.
The alert tone continues when you change to a channel with Emergency and similar Fall Alert configuration.
Testing Fall Alert
Ensure that Fall Alert feature is configured in your radio.
Turn on the radio, and place it in a vertical position for at least 5 seconds.
Lay the radio down in a horizontal position.
The radio plays an alert tone and the display shows Fall Alert Detected.
If Fall Alert is configured but the condition does not trigger the activation of the feature, send the radio to a qualified technician.
Exiting Fall Alert
To exit Fall Alert mode, press Cancel.
Reinitiating Fall Alert
To reinitiate Fall Alert after exiting Emergency Operation, perform one of the following actions:
Return the radio to a vertical position.
If motion sensitivity is enabled, shake the radio.
Secure Operations
Secure radio operation provides the highest commercially available level of voice security on both trunked and conventional channels.
By default, the radio automatically enters the encrypted environment without having to manually select or clear the secure transmission.
Toggling Between Secure and Clear Transmission
Turn the Secure/Clear switch to the required position.
If the Secure/Clear selection differs from the security settings of the channel when you attempt to transmit, the Radio Control Widget shows Secure Tx Only or Clear Tx Only.
Selecting Encryption Keys (Conventional Only)
This feature allows you to change the encryption key from an active keyset.
From the Home screen, tap More.
Tap Select Key, then select the required encryption key.
Changing Encryption Keysets
From the Home screen, tap More.
Tap Change Keyset, then select the required encryption keyset.
Tap Change to confirm the request.
Infinite UKEK Retention
This feature enables Unique Key Encryption Key (UKEK) to be permanently stored in the radio even when all the encryption keys are erased. Without this UKEK key, the radio cannot be rekeyed over the air. The Infinite UKEK Retention settings can be different for each secure profile.
Note: This feature must be programmed by a qualified radio technician. For more information, contact your system administrator.
Requesting Rekey
Over-the-Air Rekey (OTAR), allows the system administrator to remotely reprogram encryption keys in the radio. The Rekey Request feature allows you to request for the reprogramming of the encryption keys.
Ensure that at least one initial secret Unique Key Encryption Key (UKEK) has been provisioned. This secret UKEK must be established before a Rekey Request delivers the updated keys.
From the Home screen, tap More → Request Rekey → Continue.
SmartProgramming
The SmartProgramming service enables radio programming and updates over LTE broadband connection while the radios are in use. Seamless updates of firmware (full and differential), radio configuration and security updates are scheduled by the radio system administrator and the radio user is given a choice to install immediately or delay for later.
With SmartProgramming, you can apply a software feature to your radios on the go. Shortly after the purchase, the new software features license is loaded into RadioCentral or Customer Programming Software (CPS) and a provisioning job can be scheduled to enable the feature through LTE. Your radio service provider can also schedule a software update for your radio. When an update is available, your radio automatically downloads the update package. After the package is downloaded, you can install it immediately or later.
You or your service provider can reset your radio to factory settings by using this feature.
Note: This feature is a selling feature.
Note: The Remote Speaker Microphone (RSM) firmware updates are carried out by the radio. Your radio will not show any notification as the updates are happening in the background.
APX NEXT Programming Using USB for CPS
In offline situations such as emergencies or unavailable broadband connection, the Customer Programming Software (CPS) allows you to program APX NEXT radios through a USB port on a local PC. You can program radios one at a time using this method.
The CPS is a proprietary Windows-based application. You can add new software and enhance features on the radio with CPS features such as drag-and-drop, clone wizard, and basic import and export functions. When loaded, radio configurations can be read and edited. You can save codeplugs and templates locally for reuse when programming other radios.
Programming APX NEXT radios using CPS is the same procedure as programming any APX radios.
Note: Your radio firmware must be the 2021.4 or later and CPS must be R26.00.00 or later.
Firmware Update Notification Actions
Firmware Update Notification
Name
Description
Later
Firmware updates on a later date.
Note: The firmware update notification appears each time you power up your radio.
Now
Firmware updates takes place immediately.
Over-The-Air Programming (POP 25)
Over-The-Air_Programming (OTAP) allows codeplug programming over an ASTRO P25 data channel or POP 25. The codeplug of the radio can be accessed or upgraded through a wireless radio network. Full use of the radio is retained during the data transfer without interrupting communication.
Important: Your radio firmware must be the 2023.3 or later and CPS must be R32.00.00 or later.
If the upgrade happens on ASTRO 25 and ASTRO Conventional systems, the upgrade pauses to give priority to voice calls and continues after the voice call ends.
When configuration upgrades are downloaded to your radio, you can install new changes immediately or delay the installation to the next time you turn on the radio.
Responding to Codeplug Update Notification
When your radio displays a System Setting dialog box that prompts you to install a codeplug update.
To respond to the codeplug update notification, perform one of the following actions:
To install the update immediately, tap Now.
To install the update later, tap Later.
If you choose to install the update immediately, the display shows Programming Dont power off. Your radio resets to install the upgrade.
If you choose to install the update later, the codeplug update is installed automatically the next time you turn on the radio.
Connectivity
This section explains the management of connections between your radio and a variety of networks and other devices.
LTE
Your radio is set up with Long Term Evolution (LTE) broadband connection to enable Smart Programming out-of-the box, and also the SmartConnect and SmartLocate features.
In some countries, an LTE SIM may be installed into the radio by Motorola Solutions before delivery. Each preinstalled SIM is locked to the specific radio so it cannot operate in any other radio or device. The SIM is located in a slot in the rear chassis. Do not remove the SIM, even if LTE is not active or in use.
Note: On certain occasions, the Access Point Name (APN) information needs to be edited on the device to establish connectivity with the country's SIM carrier company.
Editing APN Configuration
From the Home screen, tap System Settings.
Tap Advanced → Access Point Names.
Tap Continue when prompted.
Note: The fields that cannot be edited are greyed out.
SmartConnect
SmartConnect allows your radio to maintain voice communication when LMR is out of range by switching to a Wi-Fi or LTE network.
Before switching broadband connections, your radio compares the relative signal strength of the various broadband connection types to one another, as well as LMR. Your radio remains or returns to LMR when all the other broadband connections fall below the quality thresholds. SmartConnect selects Wi-Fi over LTE when both broadband connections are considered the same quality according to the SmartConnect quality threshold. Otherwise, the highest quality broadband adapter is selected. In addition, a radio operating on a lower priority broadband connection returns to the higher priority or quality connection while idle on SmartConnect.
Your radio displays the SmartConnect capable icon on the SmartConnect enabled channel. While switching from LMR to SmartConnect, your radio displays Searching Site. When the device is connected to an available network, your radio displays the SmartConnect Connection icon.
Your radio displays Out of Range when both LMR and SmartConnect are unavailable.
Note:
The SmartConnect feature must be programmed by a qualified radio technician. For more information, contact your system administrator.
The Searching Site display is only visible on the radio when you enable this feature through the Customer Programming Software (CPS).
Wi-Fi
You can connect your radio to a Wi-Fi network for wireless programming and SmartConnect features. Your service administrator programs the Wi-Fi Service Set Identifier (SSID) or network name that your radio can connect to. This feature is enabled by default on your radio.
Note: Channel 12 and 13 are enabled for Wi-Fi for all countries except US and Canada.
Bluetooth® Wireless Technology
This feature allows you to extend your radio functionality by connecting to external Bluetooth accessories.
Your radio supports the following Bluetooth enabled devices or profiles:
Headset (HSP)
Serial Port (SPP)
Toggling Bluetooth On and Off
From the Home screen, tap More.
Tap Bluetooth.
To toggle Bluetooth on and off, tap Bluetooth.
Searching and Pairing the Bluetooth Device
From the Home screen, tap More.
Tap Bluetooth.
Tap .
Your radio starts to search for nearby pairable devices.
Tap the name of the Bluetooth enabled device that you want to pair with, then tap Pair.
Note: If the Bluetooth Pairing PIN feature is enabled, verify that the codes are correct before you begin pairing.
Toggling Bluetooth Audio On and Off
Bluetooth Spkr will not be available if no Bluetooth enabled audio device is connected.
From the Home screen, tap More.
Tap Bluetooth.
To toggle Bluetooth Audio on and off, tap Bluetooth Spkr.
Viewing and Clearing the Bluetooth Enabled Device Information
From the Home screen, tap More.
Tap Bluetooth.
To view the device information, tap next to the name of the device.
Tap Forget twice, to confirm the request.
P25 Digital Vehicular Repeater System
Motorola Solutions offers an MSI Certified APX compatible, third party, P25 Digital Vehicular Repeater System (DVRS). This provides low-cost portable radio coverage in areas where only mobile radio coverage is available.
Note: Portable subscriber units enabled in the system for Radio Authentication shall be able to authenticate regardless of whether they are communicating directly on the system or by using a DVRS.
DVRS can also work with SmartConnect to use broadband coverage for the in-vehicle mobile. Portable radios communicate through the in-vehicle mobile to the system through the LTE, Satellite, or Wi-Fi connection. This extends the system coverage when you are away from the vehicle.
Sideloading Files on APX NEXT Using USB Cable
Connect your APX NEXT radio to your PC using a USB cable.
From the APX NEXT home screen, select Settings → Advance → USB Connection → File Transfer.
From your PC, click on your connected APX NEXT device and select Internal Shared Storage.
Upload your desired files into the appropriate folders.
Note: A persistent notification appears on your radio if your radio's storage has between 0%-5% left. The notification can be dismissed when your radio has 6% or more internal storage remaining.
Location
The Global Navigation Satellite System (GNSS) integrates information from the Global Positioning System (GPS) and the Global Navigation Satellite System (GLONASS) to determine the approximate geographical location of your radio.
The radio also supports the following features:
Indoor Positioning
This feature allows your radio location to be tracked through Wi-Fi or cellular modem when satellite signal is unavailable. Your radio is able to continually report the current location to other radios using SmartMapping and CommandCentral Aware through SmartLocate, even when you are located indoors.
Note: This feature is enabled through RadioCentral or Customer Programming Software (CPS). For more information, contact your system administrator.
SmartLocate
The SmartLocate feature allows the radio to send its own location securely over broadband or LMR depending on how the radio is configured. For LMR, the radio requires a system with an Intelligent Middleware (IMW) configured along with a CommandCentral Cloud Connector.
Note: This feature is a selling feature.
SmartMapping
This feature allows you to view your current location and the location of other devices/units in a map or list view.
Note: This feature is a selling feature.
The dispatcher can always request the system to determine the real-time location of the radio.
Note: The Location feature is sometimes referred to as GPS in the manual, as the naming convention of the buttons and strings follows that of the legacy GPS feature.
Toggling Location On and Off
From the Home screen, tap More.
To toggle location services on and off, tap Location.
Viewing My Location
From the Home screen, tap the Location Widget.
Perform one of the following actions:
If…
Then…
If SmartMapping is enabled
Perform one of the following actions:
In Map view, tap My Location and tap the address.
In List view, tap the address in My Location.
If SmartMapping is disabled
Tap the address in My Location.
Waypoints
This feature shows the location coordinates and the saved waypoints on your radio. Waypoints are saved manually or automatically whenever an Emergency operation is triggered from your radio. If the Saved Waypoints list is full when Emergency operation is triggered, the radio deletes the oldest generated Emergency waypoint.
Creating Waypoints
From the Home screen, tap More → Waypoints.
To create a waypoint, tap Add.
Enter a name for the waypoint, then tap Done.
Editing Waypoints
From the Home screen, tap More → Waypoints.
Tap the required waypoint, then tap More to perform one of the following actions:
If…
Then…
To edit waypoint name
Tap Edit Name.
Enter a waypoint name, then tap Done.
To update waypoint location
Tap Set to current loc. → Update.
To delete waypoint
Tap Delete.
By default, the radio has a HOME waypoint. It starts as an empty waypoint with no coordinates. You can edit it and assign it to your current location.. In the Map view, select the home waypoint to reset the map to the Home location.
Managing Waypoints
From the Home screen, tap More → Waypoints.
Select Waypoint from the list.
Tap More to perform one of the following actions:
If…
Then…
To search waypoints
Tap Search waypoints, then enter the name of the waypoint.
To view the waypoint details, tap the required waypoint.
To delete waypoints
Tap Delete waypoints.
Select the waypoints that you want to delete, then tap Delete.
To change location settings
Tap Location settings and perform one of the following actions:
To change or disable the friendly location format, tap Friendly format.
To change the coordinate format, tap Coordinate format.
Select the required format setting.
SmartMapping
This feature allows you to view your current location and the location of other devices/units in a map or list view.
SmartMapping Icons.
Icons are used in the map to provide event indications and also user functions when selected. Contact your system administrator for other icons supported on your radio.
Icon
Name
Description
Map/List Tab
Allows you to toggle between Map and List view.
My Location
Shows the location of your radio. Appears in gray when there is no GPS signal, internet connection, or when location is disabled.
Zoom In/Zoom Out
Enlarges or reduces the view of the map.
Center Location
Brings My Location to the center of the map. Appears when My Location is not at the map center.
Waypoint
Indicates the waypoints saved in your radio.
First Responder Unit
Indicates other units that are logged in to CommandCentral.
First Responder Unit in Emergency
Indicates that the unit is in Emergency mode.
Smartphone
Indicates other Smartphones that are logged in to CommandCentral.
Unit label
Tap a unit on the map to show dialog box and location accuracy.
Location accuracy indicator
Indicates the confidence range for the actual location of the unit on the map.
Viewing Units/Devices
From the Home screen, tap the Location Widget.
Perform one of the following actions:
To view units/devices in Map view, tap the desired unit/device icon then tap the address.
To view units/devices in List view, tap the desired unit/device then tap the address.
To zoom, perform one of the following actions:
Tap on + or - zoom to adjust zoom levels.
Double tap anywhere on the map to zoom in.
Double tap anywhere on the map and drag your finger up or down in order to zoom in or out granularly until finger is lifted or set back to initial position.
To view the device details of a unit, tap the name or icon of the device.
While in Map View, a blue circle will appear behind the Unit dialog box, representing real location confidence range.
Note: Adjusting zoom levels will change size of graphical radius and indicate exact distance on map.
For further details, tap the dialog box to open the Device details window.
While in the Device details menu, perform one of the following actions:
To view the location of the device on the map, tap View on Map.
To view the contact information of the selected device, tap Contact Detail.
Depending on whether the contact is saved in your radio, the radio opens the Dialer feature with or without the contact information.
Note: All saved contacts are provisioned through the RadioCentral or Customer Programming Software (CPS).
Creating Waypoints in Map View
To create a Waypoint, enable Waypoints from filter by pressing More.
Note: Ensure that you have save all the changes.
From the Home screen, tap the Location Widget.
From the Map view, long press a location on the map.
Tap Add Waypoint.
Enter a name for the waypoint, then tap Done.
Editing Waypoints in Map View
From the Home screen, tap the Location Widget.
From the Map view, tap a waypoint then tap More.
Perform one of the following actions:
If…
Then…
To edit waypoint name,
perform the followings actions;
Tap Edit Name.
Enter a waypoint name, then tap Done.
To set a waypoint to current location location,
tap Set to current loc. → Update.
To delete waypoint,
tap Delete.
Managing Options in Map View
From the Home screen, tap the Location Widget.
Tap Map → More.
Perform one of the following actions:
Option
Actions
Searching for other devices, units, or users
Tap Search.
Enter the keyword.
Note: You can search using the following keywords:
User first and last names (if the user is logged in the device)
Email (if the user is logged in the device)
Unit name
Device name
To view the location details, tap the required keyword.
Filtering feature layers
Tap Filter.
Select the Agency layers, Other layers, or Waypoints.
Note: You can only select to a maximum of four layers.
Tap Done.
Changing base map
Tap Base maps → <required map view>.
Viewing Waypoints
Tap Waypoints.
Opening location settings
Tap Settings.
Viewing SmartMapping application notes
Tap About map.
Activating or deactivating clustering
Tap App Settings → Clustering → Restart.
Managing Options in List View
From the Home screen, tap the Location Widget.
Tap List → More and perform one of the following actions:
Option
Actions
Searching for other devices,units, or users
Tap Search, then enter the Unit/Device/User information.
User first and last names (if the user is logged in the device)
Email (if the user is logged in the device)
Unit name
Device name
To view the location details, tap the desired device/unit/user.
Filtering feature layers
Tap Filter.
Select the Agency layers, Other layers, or Waypoints.
Note: You can only select to a maximum of four layers.
Tap Done.
Viewing Waypoints
Tap Waypoints.
Open location settings
Tap Settings.
Contacts
This feature provides address-book capabilities on your radio. Each entry corresponds to an alias (name) and ID (number) that you use to initiate a call. Contact entries are alphabetically sorted according to the entry alias.
Each entry, depending on context (conventional or trunking), associates with one to five IDs according to the following types of calls:
Private Call
Selective Call
Call Alert
Each entry within Contacts contains the following information:
Call Alias (Name)
Call ID (Number)
Call Type (Icon)
WACN ID (ASTRO 25 Trunking IDs only)
System ID
Your radio must be programmed to allow you to add, edit, or delete the contact entries.
Note: Your radio is programmed with a few contacts per Call Lists. Check with your dealer or system administrator for more information.
Contacts Tab
When you select a contact from the Contacts list, you can view the available call types and the associated call IDs in the Contact Details tab.
You can view the assigned IDs for a call type by tapping the drop-down list of an ID.
The Floating Action Button (FAB) allows you to add a New Contact or access the Dialer feature.
Call List Tab
Your radio supports a maximum of 50 Call Lists. Each list can store up to 100 IDs.
The Floating Action Button (FAB) on the Call List screen allows you to:
Edit Current Call List
Access the Dialer feature
See Radio List
Dialer
This feature allows you to dial a number to make calls. The Recents screen shows the 50 most recent calls on your radio with local date and time timestamp.
Dialer can be accessed either from the FAB or the Menu Feature Launcher screen.
Icon
Description
Missed Call
Emergency Call
Private Call
Page
Dual Tone Multi-Frequency (DTMF)
No icon
Dispatch Call
Searching Contacts
From the Home screen, tap Contacts.
Tap Search, then enter the name of the contact.
Creating New Contacts
From the Home screen, tap Contacts.
Tap → New Contact.
Enter the name of the contact, then tap More Numbers.
Tap the required contact, then tap Down to view the secondary information of the contact.
Managing Contacts
From the Home screen, tap Contacts.
Tap the required contact, then tap More to perform one of the following actions:
If…
Then…
Edit Contact
Tap Edit Contact → Edit.
Make the required changes, then tap Done.
Note: If a contact alias is updated in the provisioning system, this update is reflected on your radio when you receive a group call from the contact. The new alias will be saved to your Call List, after you power cycle your radio.
Delete Contact
Tap Delete Contact → Delete.
Edit Call List
Tap Edit Call List.
Tap the contact that you want to remove, then approve the confirmation message.
Tap Done.
Add to Call List
This option is only available if the contact is not on the call list.
Tap Add to Call List, then tap the available slot on the call list.
Tap Done.
Making Calls from the Contacts Screen
From the Home screen, tap Contacts.
Select the required contact.
To initiate the call, press the PTT button.
To end the call, tap End.
Changing Call Types in Contacts
From the Home screen, tap Contacts.
Scroll the contact list to the contact that you want to modify.
Tap and hold the call icon.
From the drop down list, select the new call type.
Recent Calls
Recent call menu allows you to view the recent incoming and outgoing call information.
You can view the information of the following type of calls:
Emergency Calls
Individual Calls
Dispatch Calls
Note: The Log Dispatch Calls Enable field need to be enabled in RadioCentral or Customer Programming Software (CPS) for your radio to log the dispatch call.
Viewing Recent Calls
From the Home screen, tap Recent Calls.
To filter the calls, tap More → Filter.
Select one of the following:
Emergency Calls, the result shows Emergency group calls and Emergency alarms.
Individual Calls, the result shows Call Alert (Page), Selective Calls, and Private Calls.
Dispatch Calls, the result shows Dispatch/Scan group calls.
Deleting Calls
This feature allows you to delete calls from the Recent Calls list.
Delete calls by using the following options:
Option
Actions
Deleting all calls
Tap on the More button.
Select Delete Calls.
Tap DELETE.
Tap CONFIRM.
Deleting selected calls
Tap on the More button.
Select Select to Delete.
Select the calls to delete.
Tap DELETE.
When you have successfully deleted all calls, your display shows All entries deleted and the Recent Calls list is empty.
When you have successfully deleted non-emergency calls, your display shows Selected entries deleted and the Recent Calls list only contains the remaining calls.
Instant Recall
This feature allows you to save and play back the recent received calls. All saved calls are removed upon radio power cycle.
Playing Received Calls
From the Home screen, tap More.
Tap Recents and perform one of the following actions:
To play a recent call audio, tap All conv. and tap the call that you want to play. The radio autoplays the audio that you have selected up to the newest received audio.
To play a saved call audio, tap Saved conv. and tap the call that you want to play. The radio autoplays the audio that you have selected up to the newest saved audio.
Saving Received Calls
From the Home screen, tap More.
Tap Recents → All conv..
Tap Context Menu → Save all.
In-Call User Alert
This feature allows the radio to remain muted to affiliated talkgroup calls or dispatch calls while operating on the current Trunking Personality or conventional channel respectively.
Group and individual Pages unmute the radio for the alert tone to sound. The radio also unmutes to individual radio-to-radio calls. This feature is very useful when a radio-user prefers not to hear affiliated talkgroup or dispatch calls traffic, but needs-to remain in radio contact. For an In-Call User Alert enabled channel, the Voice Mute button-press or the Voice Mute menu-selection allows the radio-user to toggle on and off Voice Mute functionality.
Toggling the In-Call User Alert On and Off
From the Home screen, tap Radio Quick Settings.
To toggle between on and off, tap RX Audio.
Quik Call II
This feature allows you to broadcast a series of distinct and recognizable tones before a voice transmission from the dispatcher or a radio.
The broadcasting dispatcher or radio user can select this programmed Quik Call II tone transmission to be sent to an individual talkgroup or over the entire system. Each tone is distinctive to indicate different situation or different broadcaster.
Note: The receiving radio must be configured with the matching Quik Call II tone from the transmitting radio, in order for the receiving radio to sound the selected tone followed by the preconfigured alert tone.
Initiating Quick Call II Transmission
Tone must be preprogrammed into the Tone Signaling List on the broadcasting or transmitting radio.
From the Home screen, tap More.
To broadcast, tap Quick Call II, then select the required tone from the list of tones.
Note: Aside from the list, tap Search to search the required tone.
To broadcast the required tone, press the PTT button.
Note: The broadcasting and receiving radio sound the required tone.
You can begin your call after the tone ends.
To listen, release the PTT button.
Messages
This feature allows you to quickly send and receive messages directly from your radios. The maximum length of a text message is 200 characters. Local date and time is timestamped on the messages.
Note: This feature must be preprogrammed by a qualified radio technician. Check with your dealer or system administrator for more information.
Composing and Sending Text Messages
From the Home screen, tap New Message.
Perform one of the following actions:
If…
Then…
the recipient is on the User List,
tap the target user.
the recipient is not on the User List,
Tap New Conversation.
Enter the user name or ID.
Use the keyboard to compose your message.
You can also tap Quick Message to reply using one of the canned messages.
To send the message, tap Send.
If a message delivery fails, tap to retry.
Viewing Messages
From the Home screen, tap All Messages.
To view message history, tap any selected conversation and view the message history in the conversation view.
To search message history, type either contact name or keyword at Search History and the searched results will appear.
Deleting Selected Messages
From All Messages, perform one of the following actions:
To delete a message, tap and hold the required message.
To delete more than one message, tap More → Select to Delete → <required message>.
Tap Delete.
Deleting Conversations
From All Messages, tap More → Delete → <required conversation>.
Tap Delete
SmartMessaging
SmartMessaging allows you to send or receive messages over a broadband connection. This feature includes advanced messaging capabilities such as multimedia attachments.
The messages are synced to a server.
The messages are available when you sign in from any devices or shared devices.
To select a recipient, perform one of the following actions:
Tap the required recipient from the list.
To search for a recipient, tap More → Search → <required recipient>.
To select an available recipient from an alphabetical order list, tap More → Sort by presence → <required recipient>.
To select a recipient from an alphabetical order list, tap More → Sort by name → <required recipient>.
Enter your message.
To send the message, tap .
If the message delivery fails, tap to retry.
Note: The message includes timestamp of when it is sent to the receiver.
Adding Quick Text Messages
From the text input screen, tap Quick Text → Add Quick Text.
Enter your message.
To save the message, tap Check.
Editing Quick Text Messages
From the text input screen, tap Quick Text → Edit.
Enter your message.
To save the message, tap Check.
Deleting Quick Text Messages
From the text input screen, tap Quick Text → Edit → Delete.
Sending Quick Text Messages
From the Home screen, tap New Message.
To select a recipient, perform one of the following actions:
Tap the required recipient from the list.
To search for a recipient, tap More → Search → <required recipient>.
To select an online recipient from an alphabetical order list, tap More → Sort by presence → <required recipient>.
To select a recipient from an alphabetical order list, tap More → Sort by name → <required recipient>.
Tap Quick Message → <required quick message>.
To send the message, tap .
Viewing Multimedia Attachments
Note: This feature is applicable for SmartMessaging only.
From the Home screen, tap All Messages.
Perform one of the following actions:
Option
Actions
Viewing an image attachment
Tap the required message with image attachment.
To zoom in and out of the image, perform one of the following actions:
Double tap on the image.
Tap or icons.
Viewing a video attachment
Tap the required message with video attachment.
To play the video, tap Play.
Listening to an audio attachment
Tap the required message with audio attachment.
To listen to the audio, tap Play.
Viewing a sent location
Tap the required message with sent location.
The display shows the location, and the address is updated to the friendly address.
Downloading a failed incoming attachment
Tap the required message.
Tap Tap to retry.
Forwarding Multimedia Attachments
Note: This feature is applicable for SmartMessaging only.
From the Home screen, tap All Messages.
Open an attachment from the selected message.
Tap and hold the attachment, then tap Forward.
To select a recipient, perform one of the following actions:
Tap the required recipient from the list.
To search for a recipient, tap More → Search → <required recipient>.
To select an online recipient from an alphabetical order list, tap More → Sort by presence → <required recipient>.
To select a recipient from an alphabetical order list, tap More → Sort by name → <required recipient>.
Managing Messages
From the Home screen, tap All Messages.
Perform one of the following actions:
Option
Actions
Copying and pasting messages
Tap and hold the required message, then tap Copy Text.
Tap and hold the message input field, then tap Paste.
Note: Only text messages can be copied and pasted.
Forwarding messages
Tap and hold the required message.
Tap Forward.
Tap the required recipient.
Deleting Selected Messages
From All Messages, perform one of the following actions:
To delete a message, tap and hold the required message.
To delete more than one message, tap More → Select to Delete → <required message>.
Tap Delete.
Deleting Conversations
From All Messages, tap More → Delete → <required conversation>.
Tap Delete
Sending Group Messages
Note: This feature is applicable for SmartMessaging only.
From the Home screen, tap New Message.
Tap Groups.
To select a group, perform one of the following actions:
Tap on the required group from the list.
To search for a group, tap More → Search → <required group>.
To select an online group from an alphabetical order list, tap More → Sort by presence → <required group>.
To select a group from an alphabetical order list, tap More → Sort by name → <required group>.
Enter your message.
To send the message, tap .
Viewing Message History
From the Home screen, tap All Messages.
Tap the required conversation.
Searching Message History
From the Home screen, tap All Messages → More → Search.
Enter the contact name or keyword.
The display shows the search results.
User Presence
This feature displays the current user status.
The status is displayed in the homescreen messages widget, All Messages screen, New Message screen and chat screen. The icon appears next to the user name to indicate the current user status.
User Status Icons
Icon
Description
Available
Unavailable
Do Not Disturb
Unknown
Voice Announcement
This feature enables the radio to audibly indicate the current feature mode, zone, or channel assigned to the user.
The available voice announcement (VA) priority options are:
High
Voice announcement is enabled even when the radio is receiving calls.
Low
Voice announcement is disabled when the radio is receiving calls.
Note: If the Voice Announcement field is set to Enabled, after an interruption by a momentary tone one of the following scenarios occurs:
If Suppress Replay field is Enabled, voice announcement replays.
If Suppress Replay field is Disabled, voice announcement turns off.
Radio Inhibit
This feature allows the system administrator to put a radio into a nonfunctional state when the radio is missing or in an unknown hand. The radio stays in this state regardless of its power changes.
Note:
If the radio has Intersystem roaming capability, the system administrator is able to put the radio into a nonfunctional state when the missing radio roams to another system.
The radio can only be uninhibited by receiving an uninhibited command from the system administrator.
Conventional Squelch Operation
This feature filters out unwanted calls with low signal strength or channels that have a higher than normal background noise.
Analog Options
Tone Private Line, Digital Private-Line, and carrier squelch is available and programmed per channel.
Option
Result
Carrier squelch
You hear all traffic on a channel.
Tone Private Line or Digital Private-Line
The radio responds only to your messages.
Digital Options
One or more of the following options can be programmed in your radio. For more information, contact your system administrator.
Option
Result
Digital Carrier-Operated Squelch
You hear all digital traffic.
Normal Squelch
You hear any digital traffic having the correct network access code.
Selective Switch
You hear any digital traffic having the correct network access code and correct talkgroup.
Using the PL Defeat Feature
This feature allows you to override any coded squelch programmed to a channel. Your radio also unmutes any digital activity on a digital channel. When this feature is active, the Carrier Squelch status indicator is displayed.
Place the programmed PL Defeat switch in the PL Defeat position.
One of the following indications occurs :
Your radio plays the active transmission on the channel.
If no activity is present, your radio is muted.
Digital PTT ID Support
This feature allows you to see the radio ID (number) of the radio from whom you are currently receiving a transmission. The receiving radio and the dispatcher can view the ID, which consists of up to a maximum of eight characters.
The ID number of your radio is also automatically sent every time you press the PTT button. This feature is programmed per channel. For digital voice transmissions, the ID of your radio is sent continuously during the voice message.
Smart PTT (Conventional Only)
Smart PTT is a per-personality, programmable feature used to keep radio users from talking over other radio conversations. When Smart PTT is enabled in your radio, you cannot transmit on an active channel.
The following table shows the variations of Smart PTT.
Mode
Description
Transmit Inhibit on Busy Channel with Carrier
You cannot transmit if traffic is detected on the channel.
Transmit Inhibit on Busy Channel with Wrong Squelch Code
You cannot transmit on an active channel with a squelch code or (if secure-equipped) encryption key other than your own. If the PL code is the same as yours, the transmission is not prevented.
Quick-Key Override
Your radio must be programmed to allow you to use Quick-Key Override. This feature works with either one of the two above variations. You can override the transmit-inhibit state by quick-keying the radio (press PTT button twice within the programmed time limit).
Toggling between Repeater and Direct Operation
Repeater operation increases radio coverage area by connecting with other radios through a repeater. Direct or "talkaround" operation bypasses the repeater and connects directly to another radio. You can select either one of these operations on your radio.
From the Home screen, tap Radio Quick Settings.
To toggle between repeater and direct operation, tap Direct.
Android Team Awareness Kit (ATAK)
ATAK is an Android smartphone geospatial infrastructure and military situation awareness app.
ATAK allows for precision targeting, surrounding land formation intelligence, situational awareness, navigation, and data sharing.
From the ATAK home screen, select Menu → Import Manager → Local SD.
Select the files and press OK.
ATAK with Data-Over-LMR
This feature allows you to share your location when LTE/WiFi connectivity is not available.
LMR conventional direct mode simplex channel is required in order to operate ATAK with Data-Over-LMR (no LMR infrastructure is required). PTT has priority over data.
Turning LMR Mode On or Off
Direct mode simplex channel must be selected.
From the ATAK home screen, perform one of the following actions:
To turn on LMR Mode, press the More button from the main menu and select LMR Mode → Continue.
To turn off LMR Mode, select LMR Icon → Turn Off.
Note: If the channel is switched to an unsupported channel, the displays a red LMR icon and the radio is unable to send and receive locations reported over LMR.
Trunking System Controls
This chapter explains the trunking system control features in your radio.
Operating in Failsoft System
The failsoft system ensures continuous radio communication during a trunked system failure. When the radio goes into failsoft operation, it automatically switches to a failsoft channel which allows your radio to transmit and receive in conventional operation on a predetermined frequency.
When in failsoft operation, the radio emits a medium-pitched tone and the display shows Failsoft. When the trunking system returns to normal operation, your radio automatically leaves failsoft operation and returns to trunked operation.
If you want to communicate with other talkgroups during failsoft operation, rotate the Channel Selector to a different repeater frequency and press PTT to talk.
Imbalanced Coverage
Imbalanced coverage occurs when the radio is able to receive the control channel but is unable to transmit back to the system. The radio generates a periodic tone and displays No Comms.
Out-of-Range Radio
Your radio can no longer lock onto a control channel when out-of-range from the system.
When out-of-range, your radio shows the following indications:
A tone sounds.
The display shows the currently selected zone or channel combination, and out-of-range notification.
Your radio remains in this out-of-range condition until it locks onto a control channel or failsoft channel, or if it is turned off.
Site Trunking Feature
If the Zone Controller loses communication with any site, that site reverts to site trunking. When this occurs, you can communicate only with the radios within your trunking site.
The display shows the currently selected zone or channel, and the site trunking message.
Site Search
When searching for a site, your radio is inoperable. In the site search mode, your radio scans for trunked control channels but has yet to connect to the trunking system or reach other trunking states. Other trunking states are such as Out of Range and Imbalanced Coverage.
The Scanning Site indicator alerts you that your radio is attempting to search for a valid trunked control channel.
Dynamic Regrouping (Trunking Only)
This feature allows the dispatcher to temporarily reassign selected radios to a particular channel to communicate with each other.
When your radio is dynamically regrouped, it receives a dynamic regrouping command and automatically switches to the dynamically regrouped channel. You hear a tone and the display shows the name of the dynamically regrouped channel.
When the dispatcher cancels dynamic regrouping, the radio automatically returns to the previous zone and channel.
If you access a zone or channel that has been reserved as a dynamically regrouped mode for other users, you hear an invalid tone.
Classification of Regrouped Radios
The dispatcher can classify regrouped radios into Select Enabled or Select Disabled categories.
Select Enabled
Select-enabled radios are free to change to any available channel, including the dynamic-regrouping channel, once you have selected the dynamic-regrouping position.
Select Disabled
Select-disabled radios cannot change channels while dynamically regrouped. The radio is forced to remain on the dynamic-regrouping channel.
The Scan and Private Call features are unavailable when your radio is Select Disabled.
Requesting a Reprogram
From the Home screen, tap More.
To request a new dynamic regrouping assignment, tap Reprogram.
Dynamic Zone Programming
Dynamic Zone Programming (DZP) provides one or more Dynamic Zones to store frequently used channels for conventional or trunking. With Dynamic Zone, you can select channels from different zones without first switching to that particular zone to select a channel.
Note: Your radio must be preprogrammed to use this feature. At least one zone in the radio must be a non-dynamic zone.
Selecting Channels in the Dynamic Zone
From the menu, enter a Dynamic Zone by performing one of the following options:
Option
Actions
Slide the ABC Programmable Switch to the required position.
Select the required channel using the Channel Selector.
From the Home screen, tap the Radio Control Widget.
Select the Dynamic Zone followed by the required channel.
Managing Channels in the Dynamic Zone
Ensure that the Dynamic Zone Programming feature is enabled in the codeplug to be displayed in the Menu Feature Launcher.
Enter the Dynamic Zone by performing the following actions:
From the Home screen, tap the Radio Control Widget.
Tap the Dynamic Zone.
Tap a channel or any blank channel.
From the Home screen, tap More.
Tap Zone Prgm.
At the Program Zone screen, manage channels in the Dynamic Zone by using the following options.
Option
Actions
Adding channels to the Dynamic Zone
Tap the Add icon of a Blank channel.
To assign a channel to the Blank channel, tap the zone and then the required channel.
Replacing channels in the Dynamic Zone
Tap the Edit icon of the channel that you want to replace.
Tap Replace Channel.
Tap the zone and then the required channel that you want to assign as a replacement.
Deleting channels from the Dynamic Zone
Tap the Edit icon of the channel that you want to delete.
Tap Delete Channel.
Multiple Private Line
Multiple Private Line (MPL) is a feature that allows user to modify the PL/DPL codes of the current mode by selecting from a predefined list of codes. For the purpose of accessing different communication sub-groups, repeaters and others, user no longer need to program multiple channels of the same frequency with different PL/DPL codes.
The feature supports the following MPL selection Mode:
MPL Selection Mode
Selection Mode
Description
Dynamic
The MPL List selection/functionality is automatically updated (and active on the radio current channel) as users scroll through the available MPL List selections.
Static
While users are scrolling through the radio available MPL List selections, MPL functionality does not change until a new MPL List is manually selected.
Selecting Multiple Private Line
Ensure that this feature is enabled in the codeplug and the radio is in Conventional Mode.
Perform one of the following actions:
Press the programmable Multiple Private Line (MPL) Side button.
From the Home screen, tap More.
Tap the required MPL.
The Radio Control Widget displays the selected MPL.
Zone-to-Zone Cloning
Zone Cloning clones conventional zones from one radio to another.
You can select the followings zones from a source radio and clone them into a target radio.
Clone enabled zones
Dynamic Zones
Multiple Private Line (MPL)
You can clone the zones by connecting the source radio and target radio with a clone cable. The target radio must be digital, band, and FCC mandate compatible with the source radio.
Cloning Zones
Connect the source radio to the target radio with a clone cable.
On the source radio, from the Home screen, tap More → Zone Cloning.
When the source radio is connected to the target radio, a Connected notification appears.
Tap the source zone that you want to clone.
Tap the required target zone.
Tap Done → CONTINUE.
Enter your authorized PIN number and tap Done.
If the zone cloning is successful, the display on the source radio shows a positive notification.
Front Panel Programming
You are able to customize certain feature parameters in Front Panel Programming (FPP) to enhance the use of your radio.
The radio can be programmed in two ways:
Front Panel Programming (FPP) using the front panel controls of the radio.
Customer Programming Software (CPS), with the radio connected to a PC computer.
There are two methods to program a channel within a zone. Either:
Select the zone and channel through the radio interface, and then initiate the FPP feature. Or,
Initiate the FPP feature, and then select the zone and channel.
Note: When any of the Rx parameters such as Rx frequency, Rx PL, Rx DPL, and Rx NAC is changed, FPP automatically copies these Rx parameter values to the equivalent Direct operation (also known as Talkaround operation) parameters. If you use FPP to change the Rx frequency to be the same as the Tx frequency and subsequently use the CPS to read then write to the radio, Direct/Talkaround mode will operate differently from when a receive channel parameter value is changed through FPP. Refer to the CPS help files for a description of Direct/ Talkaround Mode operation, in respect to a CPS write to the radio.
Initiating the FPP Feature
Remove the universal connector seal or any other accessories attached to the radio.
From the Menu Feature Launcher widget, tap FPP.
Perform one of the following actions:
To program zones that are not password protected and only supported in Federal FPP, tap .
To program a set of zones, of which one or more are password protected, enter the PIN and tap .
For the nonpassword protected choice, the radio displays Radio Param and Zn/Ch Param.
For the password protected choice, the radio requires you to enter your authorized PIN.
Changing PIN (Optional)
To access the protected channels, tap OK when your radio prompts you to change the PIN.
Tap FORGOT PIN or EDIT PIN.
Enter the current PIN
Enter the new PIN.
To accept the entry, enter the new PIN again.
Editing FPP Mode Parameters
Perform the following actions as required while navigating through the mode parameters.
Scroll and select desired parameters to edit.
Edit the parameter values as required.
Accessories
Not all accessories are FCC certified to operate with all radio models, band splits, or both. See the radio price pages for a list of FCC certified accessories or contact your sales representative for accessory compatibility.
The information in this document is carefully examined, and is believed to be entirely reliable. However, no responsibility is assumed for inaccuracies.
Furthermore, Motorola Solutions reserves the right to change any products to improve readability, function, or design. Motorola Solutions does not assume any liability arising out of the applications or use of any product or circuit described herein; nor does it cover any license under its patent rights, nor the rights of others.
Declaration of Conformity
Per FCC CFR 47 Part 2 Section 2.1077(a)
Responsible Party
Name: Motorola Solutions, Inc.
Address: 2000 Progress Pkwy, Schaumburg, IL 60196-1078, U.S.A.
Phone Number: 1-800-927-2744
Hereby declares that the product:
Model Name: APX NEXT and APX NEXT XE
conforms to the following regulations:
FCC Part 15, subpart B, section 15.107(a), 15.107(d), and section 15.109(a)
Class B Digital Device
As a personal computer peripheral, this device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
This device may not cause harmful interference, and
This device must accept any interference received, including interference that may cause undesired operation.
Note:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio or TV technician for help.
Important Safety Information
RF Energy Exposure and Product Safety Guide for Portable Two-Way Radios
Attention:
This radio is restricted to Occupational use only.
Before using the radio, read the RF Energy Exposure and Product Safety Guide for Portable Two-Way Radios which contains important operating instructions for safe usage and RF energy awareness and control for Compliance with applicable standards and Regulations.
For a list of Motorola Solutions-approved antennas, batteries, and other accessories, visit the following website:
Under Innovation, Science, and Economic Development Canada (ISED) regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by ISED. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication.
This radio transmitter is approved by ISED to operate with a Motorola Solutions-approved antenna with the maximum permissible gain and required antenna impedance for each antenna type indicated. Antenna types not included in this list, having a gain greater than the maximum gain indicated for that type, are strictly prohibited for use with this device.
Notice to Users (FCC and ISED)
This device complies with Part 15 of the FCC rules and Innovation, Science, and Economic Development Canada’s (ISED) license-exempt RSS's per the following conditions:
This device may not cause harmful interference.
The device must accept any interference received, including interference that may cause undesired operation.
Changes or modifications made to this device, not expressly approved by Motorola Solutions, could void the authority of the user to operate this equipment.
FCC Licensing Information
This device complies with Parts 90 and 15 of the Federal Communications Commission (FCC) Rules.
Operation is subject to the condition that this device does not cause harmful interference. The radio operates on radio frequencies that are regulated by the Federal Communications Commission (FCC). To transmit on these frequencies, you are required to have a license issued by the FCC. Application is made available on FCC Form 601 and Schedules D, H, and Remittance Form 159.
To obtain these FCC forms, request document 000601 which includes all forms and instructions. If you wish to have the document faxed, mailed, or have questions, use the following contact information.
Fax
Contact the Fax-On-Demand system at 1-202-418-0177
Mail
Call the FCC forms hotline at 1-800-418-FORM or 1-800-418-3676
Contact
For questions regarding FCC license, contact 1-888-CALL-FCC, 1-888-225-5322, or http://www.fcc.gov.
Before filling out your application, you must decide which frequency you can operate on. For questions on determining the radio frequency, call Motorola Solutions Product Services at: 1-800-448- 6686. Changes or modifications not expressly approved by Motorola Solutions may void the user authority granted by the FCC to operate this radio and should not be made. To comply with FCC requirements, transmitter adjustments should be made only by or under the supervision of a person certified as technically qualified to perform transmitter maintenance and repairs in the private land mobile and fixed services as certified by an organization representative of the user of those services.
Replacement of any transmitter component such as crystal, semiconductor, and others not authorized by the FCC equipment authorization for this radio could violate FCC rules.
Note: Use of this radio outside the country where it was intended to be distributed is subject to government regulations and may be prohibited.
Applying for Canadian License
The operation of your Motorola Solutions radio is subject to the Radio communications Act and must comply with rules and regulations of the Federal Government's department of Innovation, Science, and Economic Development Canada (ISED). ISED requires that all operators using Private Land Mobile frequencies obtain a radio license before operating their equipment.
Fill in the items as per the instructions. Be sure to print legibly.
If you need additional space for any item, use the reverse side of the application.
Make a copy of your files.
Prepare a cheque or money order payable to the "Receiver General for Canada", for an amount for each radio purchased.
The license is renewed on April 1st each year, and issued for a period of 12 months.
Mail your completed application along with your cheque or money order to the closest ISED office.
Maritime Radio Use in the VHF Frequency Range
Special Channel Assignments
Emergency Channel
If you are in imminent and grave danger at sea and require emergency assistance, use VHF Channel 16 to send a distress call to nearby vessels and the United States Coast Guard. Transmit the following information, in this order:
“MAYDAY, MAYDAY, MAYDAY.”
“THIS IS _____________________, CALL SIGN __________.” State the name of the vessel in distress 3 times, followed by the call sign or other identification of the vessel, stated 3 times.
Repeat “MAYDAY” and the name of the vessel.
“WE ARE LOCATED AT _______________________.” State the position of the vessel in distress, using any information that will help responders to locate you, e.g.:
latitude and longitude
bearing (state whether you are using true or magnetic north)
distance to a well-known landmark
vessel course, speed, or destination
State the nature of the distress.
Specify what kind of assistance that you need.
State the number of persons on board and the number needing medical attention, if any.
Mention any other information that would be helpful to responders, such as type of vessel, vessel length and/or tonnage, hull color, etc.
“OVER.”
Wait for a response.
If you do not receive an immediate response, remain by the radio, and repeat the transmission at intervals until you receive a response. Be prepared to follow any instructions given to you.
Non-Commercial Call Channel
For non-commercial transmissions, such as fishing reports, rendezvous arrangements, repair scheduling, or berthing information, use VHF Channel 9.
Operating Frequency Requirements
A radio designated for shipboard use must comply with Federal Communications Commission Rule Part 80 as follows:
on ships subject to Part II of Title III of the Communications Act, the radio must be capable of operating on the 156.800 MHz frequency.
on ships subject to the Safety Convention, the radio must be capable of operating:
in the simplex mode on the ship station transmitting frequencies specified in the 156.025–157.425 MHz frequency band, and
in the semiduplex mode on the two frequency channels specified in the table below.
Note:
Simplex channels 3, 21, 23, 61, 64, 81, 82, and 83 cannot be lawfully used by the general public in US waters.
Additional information about operating requirements in the Maritime Services can be obtained from the full text of FCC Rule Part 80 and from the US Coast Guard.
VHF Marine Channel List
Channel Number
Frequency (MHz)
Transmit
Receive
1
156.050
160.650
2
156.100
160.700
*
156.150
160.750
4
156.200
160.800
5
156.250
160.850
6
156.300
–
7
156.350
160.950
8
156.400
–
9
156.450
156.450
10
156.500
156.500
11
156.550
156.550
12
156.600
156.600
13**
156.650
156.650
14
156.700
156.700
15**
156.750
156.750
16
156.800
156.800
17**
156.850
156.850
18
156.900
161.500
19
156.950
161.550
20
157.000
161.600
*
157.050
161.650
22
157.100
161.700
*
157.150
161.750
24
157.200
161.800
25
157.250
161.850
26
157.300
161.900
27
157.350
161.950
28
157.400
162.000
60
156.025
160.625
*
156.075
160.675
62
156.125
160.725
63
156.175
160.775
*
156.225
160.825
65
156.275
160.875
66
156.325
160.925
67**
156.375
156.375
68
156.425
156.425
69
156.475
156.475
71
156.575
156.575
72
156.625
–
73
156.675
156.675
74
156.725
156.725
75
***
***
76
***
***
77**
156.875
–
78
156.925
161.525
79
156.975
161.575
80
157.025
161.625
*
157.075
161.675
*
157.125
161.725
*
157.175
161.775
84
157.225
161.825
85
157.275
161.875
86
157.325
161.925
87
157.375
161.975
88
157.425
162.025
Note:
* Simplex channels 3, 21, 23, 61, 64, 81, 82, and 83 cannot be lawfully used by the general public in US waters.
** Low power (1 W) only.
*** Guard band.
Note: A – in the Receive column indicates that the channel is transmitted only.
Declaration of Compliance for the Use of Distress and Safety Frequencies
The radio equipment does not employ a modulation other than the internationally adopted modulation for maritime use when it operates on the distress and safety frequencies specified in RSS-182 Section 7.3.
Technical Parameters for Interfacing External Data Sources
RS232
USB
SB9600
Input Voltage (Volts Peak-to-peak)
18 V
3.6 V
5 V
Max Data Rate
115 Kbps
12 Mbps
9.6 Kbps
Impedance
5000 Ω
90 Ω
120 Ω
Limited Warranty
MOTOROLA SOLUTIONS COMMUNICATION PRODUCTS
I. WHAT THIS WARRANTY COVERS AND FOR HOW LONG:
MOTOROLA SOLUTIONS, INC. (“MOTOROLA”) warrants the MOTOROLA SOLUTIONS manufactured Communication Products listed below (“Product”) against defects in material and workmanship under normal use and service for a period of time from the date of purchase as scheduled below:
ASTROAPX NEXT Radio
One (1) Year
Product Accessories
One (1) Year
MOTOROLA SOLUTIONS, at its option, will at no charge either repair the Product (with new or reconditioned parts), replace it (with a new or reconditioned Product), or refund the purchase price of the Product during the warranty period provided it is returned in accordance with the terms of this warranty. Replaced parts or boards are warranted for the balance of the original applicable warranty period. All replaced parts of Product shall become the property of MOTOROLA SOLUTIONS.
This express limited warranty is extended by MOTOROLA SOLUTIONS to the original end user purchaser only and is not assignable or transferable to any other party. This is the complete warranty for the Product manufactured by MOTOROLA SOLUTIONS. MOTOROLA SOLUTIONS assumes no obligations or liability for additions or modifications to this warranty unless made in writing and signed by an officer of MOTOROLA SOLUTIONS.
Unless made in a separate agreement between MOTOROLA SOLUTIONS and the original end user purchaser, MOTOROLA SOLUTIONS does not warrant the installation, maintenance or service of the Product.
MOTOROLA SOLUTIONS cannot be responsible in any way for any ancillary equipment not furnished by MOTOROLA SOLUTIONS which is attached to or used in connection with the Product, or for operation of the Product with any ancillary equipment, and all such equipment is expressly excluded from this warranty. Because each system which may use the Product is unique, MOTOROLA SOLUTIONS disclaims liability for range, coverage, or operation of the system as a whole under this warranty.
MOTOROLA SOLUTIONS offers the following optional extended service contracts.
DEVICE MANAGED SERVICES (DMS) ACCIDENTAL DAMAGE
Provides for extended hardware repair coverage INCLUDING CHEMICAL, LIQUID, FIRE, AND OTHER PHYSICAL DAMAGE. Accidental damage coverage is available in conjunction with MOTOROLA SOLUTIONS’S standard Commercial Warranty and starts from the FIRST DAY the radio is put into use. Service performed under this plan consists of repair or replacement of the covered equipment as set forth in the terms and conditions. Repairs will be made only at the designated MOTOROLA SOLUTIONS repair depot. Local services are not included. MOTOROLA SOLUTIONS will pay the inbound shipping charges only with use of the MOTOROLA SOLUTIONS designated delivery service. MOTOROLA SOLUTIONS will pay for outbound shipping via MOTOROLA SOLUTIONS'S normal shipping methods.
DEVICE MANAGED SERVICES (DMS) STANDARD HARDWARE
Provides extended hardware normal wear and tear repair coverage beginning AFTER MOTOROLA SOLUTIONS’S standard Commercial Warranty period expires. Service performed under this plan consists of repair of the covered equipment as set forth in the terms and conditions. Repairs will be made only at the designated MOTOROLA SOLUTIONS repair depot. Local services are not included. MOTOROLA SOLUTIONS will pay for outbound shipping via MOTOROLA SOLUTIONS'S normal shipping methods.
II. GENERAL PROVISIONS:
This warranty sets forth the full extent of MOTOROLA SOLUTIONS'S responsibilities regarding the Product. Repair, replacement, or refund of the purchase price, at MOTOROLA SOLUTIONS’s option, is the exclusive remedy. THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER EXPRESS WARRANTIES. IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY. IN NO EVENT SHALL MOTOROLA SOLUTIONS BE LIABLE FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT, FOR ANY LOSS OF USE, LOSS OF TIME, INCONVENIENCE, COMMERCIAL LOSS, LOST PROFITS OR SAVINGS OR OTHER INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE SUCH PRODUCT, TO THE FULL EXTENT SUCH MAY BE DISCLAIMED BY LAW.
III. STATE LAW RIGHTS:
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LIMITATION ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION OR EXCLUSIONS MAY NOT APPLY.
This warranty gives specific legal rights, and there may be other rights, which may vary from state to state.
IV. HOW TO GET WARRANTY SERVICE:
You must provide proof of purchase (bearing the date of purchase and Product item serial number) in order to receive warranty service and, also, deliver or send the Product item, transportation and insurance prepaid, to an authorized warranty service location. Warranty service will be provided by MOTOROLA SOLUTIONS through one of its authorized warranty service locations. If you first contact the company which sold you the Product (e.g., dealer or communication service provider), it can facilitate your obtaining warranty service. You can also call MOTOROLA SOLUTIONS at 1-800-927-2744 US/Canada.
V. WHAT THIS WARRANTY DOES NOT COVER:
Defects or damage resulting from use of the Product in other than its normal and customary manner.
Defects or damage from misuse, accident, water, or neglect.
Defects or damage from improper testing, operation, maintenance, installation, alteration, modification, or adjustment.
Breakage or damage to antennas unless caused directly by defects in material workmanship.
A Product subjected to unauthorized Product modifications, disassembles, or repairs (including, without limitation, the addition to the Product of non-MOTOROLA SOLUTIONS supplied equipment) which adversely affect performance of the Product or interfere with MOTOROLA SOLUTIONS's normal warranty inspection and testing of the Product to verify any warranty claim.
Product which has had the serial number removed or made illegible.
Rechargeable batteries if:
any of the seals on the battery enclosure of cells are broken or show evidence of tampering.
the damage or defect is caused by charging or using the battery in equipment or service other than the Product for which it is specified.
Freight costs to the repair depot.
A Product which, due to illegal or unauthorized alteration of the software/firmware in the Product, does not function in accordance with MOTOROLA SOLUTIONS’s published specifications or the FCC certification labeling in effect for the Product at the time the Product was initially distributed from MOTOROLA SOLUTIONS.
Scratches or other cosmetic damage to Product surfaces that does not affect the operation of the Product.
Normal and customary wear and tear.
VI. PATENT AND SOFTWARE PROVISIONS:
MOTOROLA SOLUTIONS will defend, at its own expense, any suit brought against the end user purchaser to the extent that it is based on a claim that the Product or parts infringe a United States patent, and MOTOROLA SOLUTIONS will pay those costs and damages finally awarded against the end user purchaser in any such suit, which are attributable to any such claim, but such defense and payments are conditioned on the following:
that MOTOROLA SOLUTIONS will be notified promptly in writing by such purchaser of any notice of such claim,
that MOTOROLA SOLUTIONS will have sole control of the defense of such suit and all negotiations for its settlement or compromise, and
should the Product or parts become, or in MOTOROLA SOLUTIONS’ opinion be likely to become, the subject of a claim of infringement of a United States patent, that such purchaser will permit MOTOROLA SOLUTIONS, at its option and expense, either to procure for such purchaser the right to continue using the Product or parts or to replace or modify the same so that it becomes non-infringing or to grant such purchaser a credit for the Product or parts as depreciated and accept its return. The depreciation will be an equal amount per year over the lifetime of the Product or parts as established by MOTOROLA SOLUTIONS.
MOTOROLA SOLUTIONS will have no liability with respect to any claim of patent infringement, which is based upon the combination of the Product or parts furnished hereunder with software, apparatus or devices not furnished by MOTOROLA SOLUTIONS, nor will MOTOROLA SOLUTIONS have any liability for the use of ancillary equipment or software not furnished by MOTOROLA SOLUTIONS, which is attached to or used in connection with the Product. The foregoing states the entire liability of MOTOROLA SOLUTIONS with respect to infringement of patents by the Product or any parts thereof.
Laws in the United States and other countries preserve for MOTOROLA SOLUTIONS certain exclusive rights for copyrighted MOTOROLA SOLUTIONS software such as the exclusive rights to reproduce in copies and distribute copies of such MOTOROLA SOLUTIONS software. MOTOROLA SOLUTIONS software may be used in only the Product in which the software was originally embodied and such software in such Product may not be replaced, copied, distributed, modified in any way, or used to produce any derivative thereof. No other use including, without limitation, alteration, modification, reproduction, distribution, or reverse engineering of such MOTOROLA SOLUTIONS software or exercise of rights in such MOTOROLA SOLUTIONS software is permitted. No license is granted by implication, estoppel or otherwise under MOTOROLA SOLUTIONS patent rights or copyrights.
VII. GOVERNING LAW:
This Warranty is governed by the laws of the State of Illinois, U.S.A.
VIII. For Australia Only
This provision applies to products and services supplied by Motorola Solutions to consumers within the meaning of the Australian Consumer Law. This warranty is given by Motorola Solutions Australia Pty Limited (ABN16 004 742 312) of Tally Ho Business Park, 10 Wesley Court. Burwood East, Victoria. Our goods come with guarantees that cannot be excluded under the Australia Consumer Law. For major failures with the service, you are entitled:
To cancel your service contract with us: and
To a refund for the unused portion, or to compensation for its reduced value.
You are entitled to choose a replacement or refund for a major failure with goods. If a failure with the goods or service does not amount to a major failure, you are entitled to have the failure rectified in a reasonable time. If this is not done, you are entitled to a refund for the goods, and to cancel the contract for the service and obtain a refund of any unused portion. You are also entitled to be compensated for any other reasonably foreseeable loss or damage from a failure in the goods or service. If you have any queries, please call Motorola Solutions Australia at 1800 457 439. You may also visit our website: https://www.motorolasolutions.com/en_xa/support.html for current warranty terms.
Intellectual Property and Regulatory Notices
Copyrights
The Motorola Solutions products described in this document may include copyrighted Motorola Solutions computer programs. Laws in the United States and other countries preserve for Motorola Solutions certain exclusive rights for copyrighted computer programs. Accordingly, any copyrighted Motorola Solutions computer programs contained in the Motorola Solutions products described in this document may not be copied or reproduced in any manner without the express written permission of Motorola Solutions.
No part of this document may be reproduced, transmitted, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, without the prior written permission of Motorola Solutions, Inc.
Trademarks
MOTOROLA, MOTO, MOTOROLA SOLUTIONS, and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners.
License Rights
The purchase of Motorola Solutions products shall not be deemed to grant either directly or by implication, estoppel or otherwise, any license under the copyrights, patents or patent applications of Motorola Solutions, except for the normal nonexclusive, royalty-free license to use that arises by operation of law in the sale of a product.
Open Source Content
This product may contain Open Source software used under license. Refer to the product installation media for full Open Source Legal Notices and Attribution content.
European Union (EU) and United Kingdom (UK) Waste of Electrical and Electronic Equipment (WEEE) Directive
The European Union's WEEE directive and the UK's WEEE regulation require that products sold into EU countries and the UK must have the crossed-out wheelie bin label on the product (or the package in some cases). As defined by the WEEE directive, this crossed-out wheelie bin label means that customers and end users in EU and UK countries should not dispose of electronic and electrical equipment or accessories in household waste.
Customers or end users in EU and UK countries should contact their local equipment supplier representative or service center for information about the waste collection system in their country.
Disclaimer
Please note that certain features, facilities, and capabilities described in this document may not be applicable to or licensed for use on a specific system, or may be dependent upon the characteristics of a specific mobile subscriber unit or configuration of certain parameters. Please refer to your Motorola Solutions contact for further information.
The Centralized Managed Support Operations (CMSO) is the primary contact for technical support included in your organization's service agreement with Motorola Solutions. To enable faster response time to customer issues, Motorola Solutions provides support from multiple countries around the world.
Service agreement customers should be sure to call the CMSO in all situations listed under Customer Responsibilities in their agreement, such as:
To confirm troubleshooting results and analysis before taking action
Your organization received support phone numbers and other contact information appropriate for your geographic region and service agreement. Use that contact information for the most efficient response. However, if needed, you can also find general support contact information on the Motorola Solutions website, by following these steps:
Provide the following information when reporting a documentation error:
The document title and part number
The page number or title of the section with the error
A description of the error
Motorola Solutions offers various courses designed to assist in learning about the system. For information, go to https://learning.motorolasolutions.com to view the current course offerings and technology paths.
Logging In to CommandCentral (Subsequent Login)
Note: If the user or radio is not provisioned to use SmartMessaging, the widget shows relevant user feedback.
From the Home screen, tap Shift Manager Launcher.
Tap CommandCentral Login, then enter your username or email address followed by your password.
Tap Sign On, then enter the verification code generated by your device (if 2-factor authentication is enabled).
Note:
You can request to resend the code to the connected device.
The code is 8 characters and can be alphanumeric.
Tap to complete the log in.
Programmable Features
Your system administrator can program the programmable buttons as shortcuts to radio functions or preset channels/groups depending on the duration of a button press. Some functions can also be programmed to the radio switches.
Collapse the table of contents
Expand the table of contents
Expand or collapse the topics inside the table of contents
Note: If the radio must remain powered on in the multiunit charger, LMR PTT is not allowed as possible degradation in performance may occur.
Brightness. 
Night Mode.
System Settings. 
.
Shift Manager Launcher. 
Done.
to complete the log in.
on My Status to toggle between On or Off duty status.
to 
(Top display only)
(Front display)
to 
(Top display only)
to 
Scan List.
Scan.
.
Nuis Del.
More. 
Tones. 
Info → Radio Information.
The radio displays the following information:
Profiles, then select the required profile. 
Radio Quick Settings. 
Dialer → 
Contacts. 
Quick Action to open the drop-down menu. 
Remote Emergency. 
FAB → Dialer. 
More → Remote Emergency. 
Remote Emergency.
Your radio displays the Call List.
Select Key, then select the required encryption key. 
Change Keyset, then select the required encryption keyset. 
Request Rekey → Continue.
Bluetooth. 
.
Your radio starts to search for nearby pairable devices.
Location. 
Waypoints. 
Add.
More to perform one of the following actions:
Delete.
View on Map.
Contact Detail.
Add Waypoint.
Recents screen shows the 50 most recent calls on your radio with local date and time timestamp.
Search, then enter the name of the contact. 
Down to view the secondary information of the contact. 
Edit.
All conv. and tap the call that you want to play. The radio autoplays the audio that you have selected up to the newest received audio.
Saved conv. and tap the call that you want to play. The radio autoplays the audio that you have selected up to the newest saved audio.
RX Audio. 
Quick Call II, then select the required tone from the list of tones.
Note: Aside from the list, tap
New Message. 
Quick Message to reply using one of the canned messages.
Send. 
to retry. 
All Messages. 
Quick Text → 
icons.
Play.
Direct. 
Reprogram. 
FPP. 
The European Union's WEEE directive and the UK's WEEE regulation require that products sold into EU countries and the UK must have the crossed-out wheelie bin label on the product (or the package in some cases). As defined by the WEEE directive, this crossed-out wheelie bin label means that customers and end users in EU and UK countries should not dispose of electronic and electrical equipment or accessories in household waste.